PartsIPS - Appliance Parts Bewertungen 272

I ordered a part and called 5 days later and was told it would ship out after 7 more days. I told him to cancel the order and he said send and email. I sent an email and then received an email with a ups tracking number for an order that had already been delivered to Everett WA. I live in Florida. I called again and they told me to send an email. I told him to cancel the orderd immediately and they will not.

First time with PartsIPS - have nothing to say but good things about my experience. The two(2) parts that I ordered for my Amana washing machine came within one(1) week - exactly what I ordered and what I needed and as described in your website - also the lowest price on the internet. Look forward to dealing with PartsIPS in the future.

Custom service number does not work. 53$ later and no part
Omg. Scam scam scam

Do not order from this company.

I realized that I ordered the wrong part, so I emailed and then called them to cancel the order. I was told if I emailed them, they would cancel it, which I had already done.

"So since I emailed you, this will be cancelled, correct?"
"Yes."

The next day I got a shipping notice. Now they're telling me that because the product shipped directly from the manufacturer, there's nothing they can do about it. I am disputing the charge with the credit card company. I would never use this company again.

Giving it 1 star because that's the only way to write review!! DO NOT I repeat DO NOT buy a thing from this company they sell sub par merchandise that is defective and they DO NOT stand by their products.

the old adage if price looks too good it is. should have listened to bad reviews. called. got customer support no problem so made order. order never shipped. called customer support: "will look into it and call you back in an hour". that was end of customer support. could not contact directly. could not contact after logging on. e-mail came back undeliverable. finally went to credit card company who after reviewing gave me credit.

Website said the part was in-stock, so I ordered on a Saturday. Called on Monday and asked if it was in-stock. Man said he would call me back at the end of the day to let me know. I asked why his website had said it was in-stock, yet he could not confirm it. I called back ten minutes later and attempted to cancel the order. I checked my credit card and was disturbed to note that it had already been debited in full. I again attempted to cancel the order. A few days later, they shipped it anyway. It was the right part and the price was good, but when I cannot get an answer as to order status, I suspect this is a phone desk in another country that is simply processing orders it forwards to a real vendor.

I place the order and it said we should receive it within a week. When we didn’t, I accessed the email address we had used for the order, but found that I’d never received an invoice for the order. I was able to locate the site again by looking through my browsing history, and sent an email inquiring.

At that point, they responded and said that the item was on backorder and not expected for another 2 weeks (I guess I would never have found this out if I hadn’t emailed), and asking whether I still would like it fulfilled, or to cancel the order. I requested that the order be canceled.

They still sent me the parts - about 6 weeks later - and when I requested a return label to send the parts back, they refused to send a shipping label or in any way pay for me to return the parts they had sent in error.

I found Partsips to have the best price among several competitors. I placed my order on Friday evening, and my parts were delivered Wednesday afternoon. I will be a return customer.

I was worried after I read the reviews; but, ordered anyway. I got the part I needed at a fair price and was delivered as promised! Would do business with PartsIPS again!!

Should have read these reviews first. They sent me the wrong part, asked for photos, and then told me they would give me store credit for the part if I sent it back at my own expense. I have no intention of ever doing business with them again, so I absolutely do not need store credit. And to ask that I pay for return shipping when they sent the wrong item is essentially fraud. Stay far, far away!

Keep Away!! They show parts in stock, take your money then string you along about "checking in to it" when you call and will call you back. They never do. Many people have reported them and I'm reporting to the NY Attorney General's office.

I, like others, purchased first and then read the reviews, which caused me some concern. Then I got worried because I saw they charged my card, but I didn't get a confirmation email. I waited a few days, called once to try to confirm (the call went unanswered, but then a day later I received a box of parts that was exactly what I ordered. The correct parts, in brand new condition, shipped clearly from the OEM manufacturer. So I don't know if I just got lucky, but partsips managed to deliver a part that was out of stock/backordered at every other supplier I could find, and did so quickly and for a good price. Sure, the communication could have been better and had me concerned, but at the end of the day my dishwasher is working again and my wife is happy, so I call that a win.

They delivered parts on time and at a good price. I needed to return the parts because I decided to trash the fridge and buy a new one. Phone and email communications were poor and/or non-existent. The guy who answers the phone does nothing other than tell you to send email. They told me to return the parts to a third party (who had drop-shipped the parts). I did that and sent them the UPS tracking page showing the return. They did not respond to that email. I called them and the guy said "send an email and the manager will issue a credit". Apparently I will need to contest this with my credit card company.

These people do not answer the phone and dont ship your parts. They say you will get a call back today or you will get a response today and never have they actually done that.

Purchased a fridge door seal. It did not fit and started to come apart as I tried to install it. Contacted company for a refund, they ignored me. Complained to my credit card company B of A, they where useless too... Avoid both these companies.

Worst ompany took the m,oney right away told me my parts will be shippeed in 3 days

its been two months !! two months and no parts every two weeks they said another date they will ship it i would be worried to place an order with them,

I ordered 2 burner drip pans for my stove which did not fit so I requested a return label to return them but I was told I had to pay for shipping in addition to a 20% restocking fee which meant that besides the $12.99 shipping that I had already paid I would have to pay it again on a product that only costs $25. I would basically be paying for the product twice by returning it and only getting $7 back. That's the way these people make money. They don't care about the customers and are out there just to scam people. I will never order again from this company and sure hope it goes out of business

Great Experience. I ordered a part that nobody else seemed to have form PartsIPS. Other places wanted almost double the price. I was worried after seeing the reviews after I ordered the part but the part was shipped fast and it was the correct part. I assume most people only leave reviews when they have a bad experience so I decided to post a good experience. Thanks PartsIPS!

Dont buy parts. They dont deliver. They string you along for months saying the parts are on back order.

If you decide to buy parts and you dont get them in 2weeks get a refund. Or file a claim on your credit card for a refund. Otherwise they stop responding and you are out of the window to file a claim with the credit card company