Do not buy anything from this company. Once they send you the item they no longer accept any return. Before you buy ask for a return address and you will see they won't give you one. Their customer se... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fearing I would be repeating just about everything other one star reviewers have said, I'll be brief. Ordered an air con unit 4 months ago. No response to emails. Can't track the parcel. Clearly, don'... Mehr ansehen
I didn’t receive the three fan units I ordered - total £90. Obviously received fake tracking information. Total scam, I thought I was buying from a company based in Birmingham. Do your research firs... Mehr ansehen
The company presents itself as UK-based and claims to offer next-day dispatch from its UK warehouse. However, they are actually based in Hong Kong and take considerably more than 24 hours to dispa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Picadex.com is an online retail store operated by Picadex Limited, a Hong Kong company, selling home and lifestyle products.
Kontaktinformationen
RM A07, 1701-02 , NEW TREND CENTRE, 704 PRINCE EDWARD ROAD EAST, 1701-02, Hong Kong, Hongkong
- +447737137914
- contact@picadex.com
- picadex.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 3 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Energy efficiency is a useful benefit
Energy efficiency is a useful benefit, although the features are quite basic. It covers the essentials without giving me much beyond that.
DO NOT BUY FROM.THIS COMPANY
DO NOT BUY FROM THIS COMPANY. I ORDERED 2 MINI AIR CONDITIONERS. WAITED WEEKS FOR THEM TO ARRIVE. WHEN THEY DID ARRIVE THEY WERE REALLY POOR QUALITY AND WERE PUT BACK IN THE BOXES , UNUSED , TO AWAIT RETURN . YOU CANNOT RETURN WITHOUT PICADEX PERMISSION. I SENT MULTIPLE EMAILS AND ALL I GOT WAS AN AUTOMATED REPLY TO SAY SOMEONE WILL BE IN CONTACT. I USED CLEARPAY TO PAY IN 4 INSTALMENTS AND CLEARPAY PUT A HOLD ON PAYMENTS 3 AND 4 . EVENTUALLY I CONTACTED MY BANK TO RAISE A DISPUTE . PICADEX IS HONG KONG BASED . THEY ALSO SEEM TO OPERATE UNDER USER NAME BEAUTY MIRROR, WHICH I ALSO EMAILED WITH NO RESPONSE . I WISH I HAD READ TRUST PILOTS REVIEWS BEFORE PURCHASING BUT FOOLISHLY I READ THE WEBSITES REVIEWS. THE 2 FANS WENT INTO THE BIN . IF I COULD GIVE 0 STARS I WOULD
**⚠️ BUYER BEWARE – DO NOT ORDER! PICADEX IS A SCAM
**⚠️ BUYER BEWARE
One star because I cannot give zero.
I ordered an air conditioner in July during the heatwave. It is now September, and I have received NOTHING.
The tracking number provided never worked. I have sent numerous emails with no resolution, and now their customer service email is bouncing back.
I wish I had read the other reviews before ordering.
No product. No working tracking. No customer service.
Based on my experience, I strongly advise others to STAY AWAY from this company.
I am left wondering why they are still able to sell online!
This company is an absolute scam
This company is an absolute scam, do not use! Order placed at the beginning of July and despite repeated attempts to contact by email and phone I have heard nothing on the whereabouts or existence of my order. Even when trying to contact the shipping company (using 4PX tracking number) I still have had no reply or acknowledgment
Please do not order from this company
Please do not order from this company. My order arrived severely damaged. Picadex has only 1 mobile number as a contact number. Dodgy. I have rang and WhatsApped them multiple times with no answer. I have emailed this company asking for a refund and to return my order. No answer. This company should not be allowed to trade in the UK.
1 star is too much
1 star is too much. It should be - for the service they provide. I ordered 2 fans, they took 2 months to arrive. 1 arrived broken. I contacted the team and had to send them a video. They refused to refund but instead they suggested that they will send a replacement. Another 2 months down the line the replacement has not even been dispatched. I tried emailing but this time they do not respond. Total hoax, do not waste your money
Cooling works fine for everyday use
Cooling works fine for everyday use, but I would not describe it as especially powerful. Overall performance feels fairly standard to me.
Scam what you order dosen't turn up and…
Scam what you order dosen't turn up and they dont answer emails and you wont get your money back,
Steer clear
Scam
Scam! Do not use. The website needs blocking to UK buyers. The website said shipped from Birmingham warehouse with next day Royal Mail. Then get a notice 2 days later that it’s been shipped from China. I complained and advised it’s false advertising. Now two months later, no delivery and no replies to emails. Fraudulent company!
I use it in my home office and it keeps…
I use it in my home office and it keeps things comfortable enough. Performance is as expected, although there is nothing especially impressive about it.
I would rate it zero star but you have…
I would rate it zero star but you have to click on one to start review
If this is Picadex.com which I think it is do not buy they pretend to be based in Birmingham but I don’t think they are . Recieved sub standard item box bashed in and control panel faulty . No cool air at all just a heater supposed to give out col air . I have contacted every number and customer service contact they do not reply or send generic reply once they know you want a refund they ignore you . My next step is to get in touch with trading standards as these scammers are taking a lot of money off pple and delivering damaged goods they advertise good customer service but never answer phone or email deliberately . Do not buy !!! Wasted £200 on a piece of £20 junk
DO NOT ORDER FROM THIS SITE
Wouldn’t give any stars at all if I could!!! DO NOT ORDER ANYTHING FROM THE SCAMMERS!!! £50 for a faulty light that took weeks to come and now they won’t respond at all to any of my emails absolute joke!!! The website needs shut down!!!
⭐ If I could give 0 stars
⭐ If I could give 0 stars, I would!
I placed an order on 3rd July and, after not hearing anything, started chasing the status around mid-August. According to their website, my order is still showing as “in transit”, with the last update dated 30th July.
I have contacted them multiple times — by email, WhatsApp, and through the contact form on their website — and I have received absolutely no response.
This has been the worst online shopping experience I have ever had. Thankfully, the order wasn’t for a large amount of money, but I am now trying to get a refund and have very little confidence that I will actually receive it.
Save yourself the stress and stay away from this company. The complete lack of communication and customer service is absolutely unacceptable.
Has been reliable and keeps the room…
Has been reliable and keeps the room reasonably even in temperature. Apart from that, I would describe the overall performance as pretty average.
I would give no stars if I could.
I would give no stars if I could.
The website is a scam!
You will not receive your order, communication is non existent and you will loose your money!!
Picadex are Scammers
I ordered an item from Picadex on 12th July to arrive in time for my daughter's birthday. Tomorrow will be the start of September and I have not received anything. Do not order anything from this company, they are scammers.
This is a scam website...the item never…
This is a scam website...the item never arrives and if are lucky to get it ..you will never be able to return the item back ..they never answer the emails....avoid your purchase here.
Terrible company just take your money…
Terrible company just take your money and never get back to you
Please do not order from this company
You will regret if you do
Lightweight design and small size are…
Lightweight design and small size are useful, especially when space is limited. Build quality feels slightly cheaper than I expected, though.
Circulation/mini aircon fan unit broke after first use
Bought an air humidfier circulation fan. i used it for the first time it worked fine then i turned it off and could not get it to turn on again no matter what i did. I tried different outlets usb wall outlet, usb on pc, usb hub and it refused. It actually started to smoke which was worrying so i unplugged it. No safety kite mark, not UK made not sure how this passed any safety inspection. Avoid.
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