Do not buy anything from this company. Once they send you the item they no longer accept any return. Before you buy ask for a return address and you will see they won't give you one. Their customer se... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fearing I would be repeating just about everything other one star reviewers have said, I'll be brief. Ordered an air con unit 4 months ago. No response to emails. Can't track the parcel. Clearly, don'... Mehr ansehen
I didn’t receive the three fan units I ordered - total £90. Obviously received fake tracking information. Total scam, I thought I was buying from a company based in Birmingham. Do your research firs... Mehr ansehen
The company presents itself as UK-based and claims to offer next-day dispatch from its UK warehouse. However, they are actually based in Hong Kong and take considerably more than 24 hours to dispa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Picadex.com is an online retail store operated by Picadex Limited, a Hong Kong company, selling home and lifestyle products.
Kontaktinformationen
RM A07, 1701-02 , NEW TREND CENTRE, 704 PRINCE EDWARD ROAD EAST, 1701-02, Hong Kong, Hongkong
- +447737137914
- contact@picadex.com
- picadex.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 3 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
This company is a scammer
This company is a scammer. Please don’t buy from them.
I was send wrong orders with a very cheap and none quality product.
May God punish them and take control so that this company will run bankrupt.
I am a widow struggling to survive.
God please let the loose everything they ever worked for. Ameeen.
Don't bother with this company even the…
Don't bother with this company even the one based in the UK, UK does not return or answer phone calls,you get an automatic email when you send an enquiry. Your money goes to Hong Kong. Information you get is incorrect I.e phone numbers links to tracking information
Awaiting portable aircon fan
Awaiting portable aircon fan! Awful 1 response 3 weeks ago! The phone number is non existent! My parcel supposedly was attempted states no one in! I was! No previous tracking was sent before hand. Says I can collect can’t even get in contact with anyone.
Still had my order and money. Avoid at all cost.
Shocking!!!
SCAM SITE DONT USE
Please don’t use this scam site I ordered two air coolers fans on 8th of July 2026 which I haven’t received there customer service is fake they are ment to be based in Birmingham but there not they are based in Hong Kong I’ve had to clam money back from my credit card if I could give them no stars I would
PLEASE AVOID NEVER RECIEVED GOODS
PLEASE AVOID NEVER RECIEVED GOODS. ITS BEEN 6 WEEKS. YOU DONT GET CORRECT TRACKING INFO.
AND NO RESPONSE FROM CUSTOMER SERVICE
Total scam!
Total scam!
Got my money back through Klarna luckily.
The tracking details they provide are bogus, nothing ever arrived.
Do not waste your time or money on this website.
Major scam firm
Ordered an air humidification air circulation fan.
Makes no difference to Ambient air either in the room or infront of me. Contacted customer service twice but not getting a reply.
Avoid this company
Feedback on picadex product
I was initially despondent as the product delivery was delayed by 1 week
But have now received the product -
Bladeless air cooler
Unfortunately when I have started using it, I have realised it doesn’t work!
Very disappointed indeed!!
A non existent Air Conditioning Unit.
I ordered an air conditioning unit from Picadex at end of June 2026. They said it would be delivered from their warehouse in Birmingham. I live 20 miles away. On tracking it came from Hong Kong. There was no unit, no delivery. Tracking no longer worked and then all emails bounced back as unknown. Do not use them. They have scammed so many. I am sorry I did not do sufficient research but so needed the AC Unit. It has taught me a lesson. My credit card company are now dealing with this scam and I am being refunded.
Wouldn't even give them 1*!
Wouldn't even give them 1*!
I ordered an aircon machine, It states delivered within 5 days, 2 weeks later I still haven't recieved anything, I tired to contact the company didn't hear nothing back and then It finally got delivered was so happy, opened the box to find that it wasn't an air conditioning machine, Its a fan/heater! No name on it nothing just some cheap plastic! I was absolutely scammed! They are not responding to me, to send it back I've emailed, called loads of times, no one answers, tried to contact through the website and no one gets back to me! I have reported them!
Stole my money!
Do not buy from this company its a scam…
Do not buy from this company its a scam ive been waiting for a delivery and now the tracking does not exist anymore and they are ignoring my emails , Chinese taking the piss and robbing us.
Do not use this company at all
Do not use this company at all. They take your money but the goods never arrive. They are almost impossible to contact with an occasional email replied to enough to keep a buyer placated. We ended up claiming through our banks fraud department for a refund.
Simply criminals
Simply criminals. Avoid like the plague. Purchased. £450 air con unit that never arrived and they refused any communication after the first email. Had to go through my credit card company to get a refund
Do not use this company!!
Do not use this company!!! As most people have found, they are scammers……. We ordered a pair of “leather” shoes for my husband, which were definitely not leather, & did not fit properly. When we attempted to return, we were asked to send all sorts of information across several emails (order no. address, a photo of the product, then a reason for return). Then all communication ceased, even though we had acknowledgment of each chase up mail received. I will continue to send chase ups, even though I know we have been duped!
Would give zero stars if I could
Would give zero stars if I could! Fake company pretending to reside in the uk with a fake warehouse address in Birmingham. 24 hour dispatch all fake. 4 weeks later no aircon units no response. Customer service ignored me until I said I was doing a charge back with my bank! Then tried to say they were on route! Thankfully my charge back was awarded and this scam company didn’t get my money this time!
DO NOT ORDER FROM THIS COMPANY!!!
So I ordered 2 small air con units that cost £72 total. They have taken 21 days to arrive from ordering. One unit is broken and unusable and they are not even what I ordered. I have received 2 cheap and flimsy humidifying fans. Avoid this company as they are just out to rip you off by charging for good items and sending rubbish.
Scam alert!
Scam alert!
Do not order from this company. They do not send the order and then they pretend that it was sent to the courier, but somehow the courier is responsible for the non receipt. No point contacting their customer service so, because they do not send get back to you.
DO NOT place an order with this scam…
DO NOT place an order with this scam company!!!! Fake evri delivery emails, fake company. No contact details!!!
DO NOT ORDER ANYTHING FROM PICADEX SCAM…
DO NOT ORDER ANYTHING FROM PICADEX SCAM CHINESE COMPANY,YOUR ORDER WILL NEVER ARRIVE ITS IMPOSSIBLE TO CONTACT THEM, ONE STAR SO I CAN WRITE THIS REVIEW, AVOID-AVOID, AVOID
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








