Picture The Stars Bewertungen 

3 736
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very pleased with product, even after a little hiccup with the original order. I ordered two prints, taking advantage of the buy one get one half price offer. On delivery I discovered only one prin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really good picture trying to get the free didgital star map from the card they gave us and it’s now coming to a review sooo that’s not good lol

Bewertet mit 5 von 5 Sternen

Fantastic customer service. After ordering her step brother one, a couple of years ago, My daughter had ordered one of these lovely star pictures for her step sister’s engagement but had put the w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I recieved a frame from my partner for my 30th birthday and it's the most beautiful thing. We also have one about our daughters bed of the night she was born!

Unternehmensdetails

  1. Fotodruck-Service
  2. Geschäft für Dekoration und Inneneinrichtung
  3. Geschenkeladen
  4. Kartendienst
  5. Bilderrahmengeschäft
  6. Fachgeschäft für Drucker und Scanner

Über Picture The Stars

Vom Unternehmen geschrieben


Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!

Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.

Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets

Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.

The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment





Create Now
1st Best in Poster Store in the UK
3rd Best in Picture Frame Shop in the UK

Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

3736 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(3 736)

666 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I ordered the 40cm x 50cm in…

I ordered the 40cm x 50cm in watercolour, with the black frame. The picture arrived packaged well and looks great on my wall. I accidentally put the wrong address on the order but after a quick email it was all sorted. Very happy with my purchase and good customer service.

3. Mai 2026
Bewertet mit 5 von 5 Sternen

Lovely gift

Really easy process and different options available depending on what you like. Order was dispatched and delivered in a good time frame. Quality on arrival was excellent and the person it was a gift for loved it

3. Mai 2026
Bewertet mit 5 von 5 Sternen

5 Stars

5 Stars, Very chuffed and so is she!

4. Mai 2026
Picture The Stars-Logo

Antwort von Picture The Stars

Thank you for your review Robert!

Bewertet mit 1 von 5 Sternen

No order received & no response from customer service

Placed an order on Monday and received an email the following day saying it had been shipped, I was initially impressed thinking this was a fast turnaround. However the tracking link they sent for Royal Mail 48 has never changed status and has remained on "We are expecting your item" and says the shipper hasn't yet sent it. I gave it another day or 2 to give them time to post, however by today (Friday) it is still saying the same thing. I emailed Picture the Stars yesterday morning (Thurs) at 9am and by noon today (Fri) I have still had no response. I tried calling the number on their website and still nothing, the number rang out. I had read all of the other reviews and thought they would be a good company to use however I am now concerned I have paid for a product I won't receive.

8. Mai 2026
Bewertung ohne vorherige Einladung
Picture The Stars-Logo

Antwort von Picture The Stars

Hi Rachel,

Im really sorry to hear you have had issues contacting us we have just sent you an email now, and have tried to call but cannot find any number on your order, or any missed calls during the time you mentioned,

If you can respond to our email or via trustpilot we can get this all resolved for you today,

I can also see the tracking has not updated with Royal Mail so we may have to reship this order again for you,

Please let us know via email
or call 01615289460

Ricky Bendall

Bewertet mit 4 von 5 Sternen

Good product

Good product, easy process, quality image only issue was Royal Mail, bought on Thursday, delivered Wednesday 6 days later, missed recipients wedding anniversary date. Was listed as royal mail tracking 48hrs.

30. April 2026
Bewertet mit 2 von 5 Sternen

Arrived a little damaged on the corner.

Arrived a little damaged on the corner.

29. April 2026
Picture The Stars-Logo

Antwort von Picture The Stars

Hi Ajay,

Im so sorry to hear this, we emailed you yesterday to arrange a Free Reprint for you,

Its so dissapointing to hear about damages during transit,

Please let us know via Email if this is of intrest,

Emily - Picture the Stars

Bewertet mit 1 von 5 Sternen

Poor Customer Service

Ordered a picture for my girlfriends birthday, accidentally went too far on the slider and unknowingly pit the wrong date, when I discovered this after I put the order in, I emailed and phoned customer support 3 separate days and no one answered.

27. April 2026
Picture The Stars-Logo

Antwort von Picture The Stars

Hi Liam,

Im sorry to hear about your most recent experience,

We have emailed you to get this all resolved for you

Regards
Ricky

Bewertet mit 1 von 5 Sternen

I paid £30 and its just a rolled up…

I paid £30 and its just a rolled up poster. Cheap and tacky

26. April 2026
Picture The Stars-Logo

Antwort von Picture The Stars

Hi Curtis,

We’re really sorry to read your review.

I can see you ordered an unframed 30x40cm print with gift ribbon wrap. Unframed prints are rolled and sent in a protective postal tube, which is the safest way to post them without damage.

We’re disappointed to hear you felt the product was not what you expected. We provide a live preview before purchase so customers can review the exact personalised design before ordering, Its importnt to us that every customer is happy with the final product.

We have emailed you directly so we can review this and help resolve it.

Kind regards,
Picture The Stars

Bewertet mit 5 von 5 Sternen

My experience has been great from start…

My experience has been great from start to finish. The quality is good and value for money. A really nice gift for someone's birthday. I had a little issue with the print and they responded to my emails very quickly, every time with a solution. Amazing customer service.

28. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Despite being told this would be…

Despite being told this would be delivered Wednesday pm, it is now Friday pm and it has still not arrived. So I can't comment on how it looks, and not can the recipient.

10. April 2026
Picture The Stars-Logo

Antwort von Picture The Stars

Hi Mark - Im really sorry to hear your item has not been received,

Good news, I have just checked your trakcing and it is due for dleivery today! (tracking below)

I can see we dispatched this on the 13th Apr, im sorru to hear that Royal Mail have left us both down here,

Please let me know if there there is anything we can do to help improve your experience with us,

https://www.royalmail.com/track-your-item#/tracking-results/IV127204075GB

Emily - Picture the Stars

Bewertet mit 4 von 5 Sternen

Order #40563 - no wall strips or response

Since this review (below) I have since been contacted, received the wall strips and also a refund and believe the shortfall to be a genuine error now rectified, so have adjusted the stars score accordingly.
Order #40563 - Ordered with wall strips on 26 Feb 2026. On arrival no wall strips were provided.
Emailed to ask for these on 28/02, again on 10/03, again on 17/03 and again 14/04 - all with no response.
They don't seem to react to emails as I've sent 4 now without response. Suggest you buy elsewhere as they just fail to deliver in full and you're met with silence.

26. Februar 2026
Bewertung ohne vorherige Einladung
Picture The Stars-Logo

Antwort von Picture The Stars

Hi Anton,

Im really sorry to hear the issue with your emails not being seen, this is very unusual, sometimes this can happen when our spam filter incorrectly blocks genuine emails,

We will go ahead and have these adhesive strips shipped out tomorrow and we will also refund the price of the adhesive strips,

Kind regards
Emily S - Picture the Strars

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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