My address / post code was chosen for a survey I got £25 for answering general questions online then got another £25 with face to face interview answering further general questions about myself. I fou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I called as could not get access and the lady was very pleasant and informative and solved the issue without any bother. I certainly have no issues and am very happy with the outcome.
Unternehmen hat geantwortet
I had a query on a charge showing on my account which I couldn't recall. I completed the online form and within a day I had a lovely response back from Lindsey explaining the charge. I find my card re... Mehr ansehen
Unternehmen hat geantwortet
I absolutely love my Pluxee Card! I've been using it for a while but over Christmas the perks of this card were unbelievable. A certain retailer who offers points was offering extra points over Christ... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We offer award-winning employee benefits, rewards and recognition all designed to bring more value to people. Together, let’s open up a world of opportunities for your people to enjoy more of what really matters in their lives.
Kontaktinformationen
Vereinigtes Königreich
- socials.uk@pluxeegroup.com
- pluxee.uk
4,2
Gut
349 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Pluxee is easy to use
Pluxee is easy to use, and my cashback is always added. I have no issues using the Pluxee card.
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Jemima,
Thank you for sharing your recent experience, I am pleased to hear you are finding the Pluxee card easy to use and you are making some great savings😊
Warm regards,
Pluxee UK
Great service and great deals
Great service and great deals to take advantage of; particularly in these challenging times. Bravo.
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Kev,
Thank you for sharing your feedback with us. I am glad to hear that we were able to help you. I will share the feedback with our team.
Have a great day 😊
Warm regards,
Pluxee UK
Antwort von Pluxee UK
Hello Rishi,
Thank you for sharing your feedback with us. I will share the feedback with our team.
Have a great day 😊
Warm regards,
Pluxee UK
Easy to use and chance to win…
Easy to use and chance to win additional prizes for purchasing vouchers
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hey Marian!
Thank you for leaving your feedback, I am pleased to hear you found the service easy to use.
Take care,
Pluxee UK
The experience was not that great as I…
The experience was not that great as I had to get instructions obtain a voucher only worth £25, where upto to £500 pounds were available and pop ups to stop accessing the full amount.
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hey!
Thank you for leaving your feedback and I am sorry to read your experience wasn't as expected. We have taken your comments onboard and shared with the relevant departments.
We hope to have you back using out benefits soon!
Take care,
Pluxee UK
Prompt response to my needs
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello!
Thank you for sharing your feedback with us. I am glad to hear that we were able to help you. I will share the feedback with our team.
Have a great day,
Pluxee UK
I had an issue with downloading e…
I had an issue with downloading e voucher. They sorted me out no problem.
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello!
Thank you for sharing your feedback with us. I am glad to hear that we were able to help you. I will share the feedback with our team.
Have a great day 😊
Warm regards,
Pluxee UK
E voucher
Had an issue with downloading an e voucher just kept going round in a circle. But email Sodexo for help and was answered quickly and efficiently with an answer
All worked and voucher received
Great service
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello
Thank you for sharing your feedback with us. I am glad to hear that we were able to help you. I will share the feedback with our team.
Have a great day
Pluxee UK
Customer service was great listend and…
Customer service was great listend and clearly explained what the problem was. very happy customer
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hi Karen,
Thank you for sharing your feedback, I am glad to hear that you are happy with our service and that we were able to help with your problem.
Have a great day
Pluxee UK
Waste of time and energy
They're happy to take your money but providing a reliable user experience seems beyond their ability. Cashback doesn't always get approved despite using the card in person and the sms authentication process sends out codes their system then rejects.
Support aren't open outside of office hours so you're stuck when their system fails despite this being a known issue - Funny they choose not to tell you this before taking funds.
14. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hi Chris,
Thank you for your feedback — I'm sorry to hear about your frustration.
The cashback is subject to each retailer’s specific terms and conditions, which can vary. You can view these by visiting the “Cashback Retailers” section and clicking “View More” on the retailer you'd like to check. This will ensure the cashback you're expecting will be valid.
We understand that it can be challenging for customers who work during office hours to get in touch with us. Unfortunately, like many companies, our customer service lines are only open during standard business hours. We do apologise for any inconvenience this may cause and appreciate your understanding.
Have a great day!
Warm regards,
Pluxee UK
The customer service team was a great…
The customer service team was a great support and my card issues was resolved quickly and my account sorted
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello
Thank you for sharing your feedback, I am glad to hear that you are happy with our service. I will share the feedback with our team.
Have a great day
Pluxee UK
My problem was rectified immediately
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello David
Thank you for sharing your feedback, I am glad to hear that you are happy with our service and that we were able to get your problem sorted.
Have a great day
Pluxee UK
Not brilliant experience
Took months to receive the card but was still loading into a card I could not use.
I have received very little cash back but continued paying my card charge each month.
I find I lost out on using this and have now cancelled
Getting the money left loaded on the card would be easier if it was in whole pounds!
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hi Sara,
Thank you for your feedback — I’m sorry to hear that your card was not delivered in a timely manner.
Please note that cashback terms vary by retailer, as each has its own terms and conditions regarding cashback amounts and eligibility.
I'm sorry to hear that this experience has led you to cancel your account. We always aim to provide a positive experience, and your feedback helps us improve.
Have a great day
Pluxee UK
Lost my voucher links
I made a mistake and lost the links to my voucher but one single email query and a response in under 24 hours had it all sorted again.
Thank you team :)
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Sharon
I am pleased to hear that we were able to help you. I will share the feedback with our team.
Have a great day
Pluxee UK
Excellent customer service!
I received excellent customer service when I had an issue. The advisor dealt with my issue quickly and was kind and supportive.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Sharon
Thank you for sharing your feedback with us, I am pleased to hear that our customer care team were able to help you.
Have a great day
Pluxee UK
Very easy with helpful people
I telephoned and was helped by a charming helpful young man. Within a few minutes my voucher was through, even though it went into Junk. I found it as expecting it. I went straight to the shops and used my voucher straight away. Very easy very professional . Thank you.
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hi there . Thank you for sharing your feedback with us. I am pleased to hear we were able to help you. I will be sure to share your comments with the team. Have a lovely day Pluxee UK
On line voucher collection not very…
On line voucher collection not very good had to phone and talk to someone on phone who was amazing in helping .
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello
Thank you for sharing your feedback with us, I am pleased to hear the customer service support was excellent but I am sorry that you had some difficulties with the e-voucher system - I have shared your feedback and comments with our development team.
Warm regards
Pluxee UK
Customer services very professional
Customer services guided me through the various levels online to access my account and voucher to redeem. The person was polite, patient and professional in their approach.
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hey Revac,
Thank you for sharing such lovely comments on the customer service you received, I will be sure to share your review with the Customer Care Team 😊
Warm regards,
Pluxee UK
Recently started using Pluxee finding…
Recently started using Pluxee finding it really easy to use. A huge amount of vendors and discounts to be had.
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hey Max!
Thank you for sharing your recent experience, I am pleased to hear you are finding the benefits are easy to use and you are making some great savings😊
Warm regards,
Pluxee UK
Customer service is excellent
Customer service is excellent. Initially I didn't find it easy navigating the site but after speaking to customer service it has become much clearer and I am using my card in more shops.
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hey Jean!
Thank you for sharing such lovely comments on the customer service you received, I will be sure to share your review with the Customer Care Team 😊
I am pleased to hear you are using your card more and hopefully enjoying the cashback service!
Warm regards,
Pluxee UK
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