Thank You for Your Support Dear Jin, I would like to say thank you for the great customer service and support you gave me regarding my hacked/scammed account at afterpay.com�. I really appreciat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Jessie has given us amazing customer care service. She really did an amazing job in solving our issue with an order. She is someone who listens to her customers and tries her best to help them out. R... Mehr ansehen
Unternehmen hat geantwortet
Prezzee NZ is not the same as 'Prezzy Card'. Prezzee NZ offer e-gift cards that can be swapped for brand specific gift cards like the Playstation Store and more. You can purchase a Prezzee NZ gift car... Mehr ansehen
Unternehmen hat geantwortet
I made a review about my purchase/experience on 18th April. The AI on their website told me no returns, I assumed since its their AI that it stands. I came here and made a review with one star. They... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
867 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I would like to share my awesome…
I would like to share my awesome assistance from Habiba of Prezzie card. I called their 0800 feeling helpless on the prezzie card I received last year for my retirement gift. I can’t Unwrap the gift on my email because I forgotten all my details etc. Habiba walked me throughout the process and start all over again in logging in. She was so patience and I can say she will stay with me until such time I’m successful and yes I did manage to log in smoothly. Thank you Habiba, you’re an asset to Prezzie company. I’m happy customer here.
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi, Grace! Thank you for sharing your experience! We're thrilled to hear how helpful Habiba was in assisting you. Her patience and dedication truly make a difference, and we're glad you successfully logged in. We're proud to have her on our team and appreciate your kind words. If you need further assistance, we're here to help!
I’ve had the worst experience with this…it is on going !!!
I’ve had the worst experience with this card for the most part and still currently I cannot Zwar it just will not light up the red bar across the bottom and I have asked for help multiple times and still no result would never recommend to anyone
15. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Nicola,
Thank you for taking the time to share your feedback. We’re very sorry for the inconvenience and frustration this has caused, and we sincerely apologize for the delay.
We’d really like the opportunity to assist you further. Please respond directly to your open support ticket #3242033, so our team can continue working with you and help resolve this as quickly as possible.
Thank you for your patience, and we appreciate you giving us the chance to make this right.
AFTER Three weeks of talking with…
AFTER Three weeks of talking with Prezzee he end result I received a refund .
The Prezzee Team Were Very Understanding along being very helpful Thank You Team Prezzee.
14. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Derek,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Sandra made my experience great!
Sandra made my experience great, she helped me sort the issue and was very prompt and also communicated each step she was taking and let me know where my request was at. Appreciate you alot Sandra! Thank you!
13. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Kiri, thank you so much for your kind words! We’re thrilled to hear that Sandra was able to make your experience smooth and keep you informed every step of the way. We’ll be sure to pass along your appreciation. She’ll be delighted to hear it. Once again, thank you for your amazing 5-star ratings!
Awesome customer service
Jessie was very professional awesome customer service. Jessie accomplished what I needed done as I had issues trying to upload my content myself. Keep up the good work Jessie and really appreciated what you had done for me.
Nga Mihi
Arona
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Arona,
Thank you so much for the compliment about Jessie!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Given choices how to use gift
4. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Di, thank you for sharing your feedback! We’re glad you appreciated having multiple options on how to use your gift card. It’s important to us that you have flexibility and a great experience. Your support means a lot, and we look forward to serving you again!
Excellent communication and understanding.
The customer care team has been great to deal with.
Their understanding and communication to archive the result we wanted was amazing, with frequent updates.
After using the Prezzee card to purchase a gift card for Best Restaurants only to find that all the associated Best Restaurants in our city did not accept their own gift card.
Prezzee card was happy to refund the Best Restaurants gift card amount back to my Prezzee wallet so we could use it for something else.
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Evan, thank you for sharing your experience! We're delighted to hear that our customer care team's communication and understanding made a positive impact. Our goal is to ensure a seamless experience, and we're glad we could resolve the issue with your Best Restaurants gift card swiftly. Your satisfaction is our priority, and we're here to assist you whenever needed. Thank you for choosing Prezzee!
Needs supermarket options.
1. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Sarah,
We’re very sorry to hear about your experience and regret that we didn’t meet your expectations.
Please contact us directly at help@prezzee.com so we can discuss this matter further that addresses your concerns.
Thank you for your understanding and we look forward to hearing from you.
Thank you for being so flexible and…
Thank you for being so flexible and considerate! Big props to Asmaa for sorting things out for me!
10. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Joann, thank you so much for your kind words! We're thrilled to hear that you had a positive experience. Big props indeed to Asmaa for her exceptional effort in sorting things out for you. We'll be sure to pass along your appreciation to her. We're always here to help, so don't hesitate to reach out if you need anything else.
Great customer service
Great customer service. Fast & helpful in every way.
8. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Darlene,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Joy was very helpful and quickly solved…
Joy was very helpful and quickly solved my issue.. Thanks~!! 😃
9. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Maria,
Thank you for your feedback! We’re glad to hear that Joy was able to assist you quickly and effectively.
I have had 2 prezzee gift cards that…
Few days later: Prezzee came back with some feedback , totally awesome, happy to know that this will be looked at more closely, good come-back.
I have had 2 prezzee gift cards that always seem to have trouble with the Woolworths , John St, Newtown. Both times, when the gift card has to be swapped to the brand via My Google Wallet, it always has trouble reading the code when at check out, it takes a while for the operators to get it to read properly on the barcode reader system they have. The operators have eventually got it working, but 1 time it didnt even work at all and I lost $30.
8. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi there,
Thank you for taking the time to provide your feedback about the issues you experienced using your Prezzee gift cards at Woolworths, John St, Newtown. While we regret that your experience didn’t meet your expectations, your feedback is vital. We’ll use it to enhance our services and improve the experience for all customers in the future.
If you’d like to discuss your experience further, or if there’s anything we can do to address your concerns, we’ve also reached out to you via Trustpilot for further assistance. Please respond there if you need more help.
Family keep confusing Prezzy for Prezzee
For the 2nd yeard in a row my old overseas Aunt has confused Prezzy cards with Prezzee cards, and now I am stuck having to figure out which dumb store I want to spend the Prezzee card at from among some mid retailers which the list seems smaller than last year, instead of just using it anywhere like a Prezzy card.
Thanks for nothing.
6. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Hunter,
We’re very sorry to hear about your experience and regret that we didn’t meet your expectations.
We want to make things right. Please contact us directly at help@prezzee.com so we can discuss this matter further and find a positive resolution that addresses your concerns.
Thank you for your understanding and we look forward to hearing from you.
Very fast and easy to deal with
Very fast and easy to deal with
4. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Kysarah,
Thank you for your kind words about Prezzee!
We’re thrilled you're pleased with our service. Your feedback motivates our team to continue doing our best.
If you need assistance or have more to share, we're here to help.
Thanks again for your support!
Antwort von Prezzee NZ
Hi Alana,
We’re very sorry to hear about your experience and regret that we didn’t meet your expectations.
We want to make things right. Please contact us directly at help@prezzee.com so we can discuss this matter further and find a positive resolution that addresses your concerns.
Thank you for your understanding and we look forward to hearing from you.
Lovely and quick experience
Lovely and quick experience
1. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi, Dan! Thank you for your kind words! We're delighted that you had a lovely and quick experience. If there's anything else we can do for you, please let us know!
Easy to use
Easy to access to the credit, without a physical card.
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Cindy,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Limited
The number of shops you can use this card at is way too limited and doesn't include the larger stores such as Rebel, Briscoe, Mitre10 etc.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Greg,
Thank you for your feedback. We’re sorry to hear that you found the selection of stores limited. We’d like to assist you further and clarify any questions you have about where the card can be used. Please reach out to us directly at help@prezzee.com, and our team will be happy to help.
This seems to be a scam!!!
This seems to be a scam, DO NOT BUY!!! Bought a prezzee card to use it to buy a Woolworths gift card, as you're supposed to be able to do, but Woolworths disappears from the retailer list when attempting to use the card. Customer service couldn't fix the problem or even explain it, and are refusing to cancel and refund the unusable card. TOTAL WASTE OF MONEY!!!
Now they've replied to ask me to contact them?! Tried that already, several times, and got NOWHERE!!
Prezzee! Redemption Issue #3191272
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi there,
We’re really sorry for the frustration this has caused and understand how upsetting it is to feel like you’ve already tried everything. We’d genuinely like to look into this for you. If you have a ticket or reference number from your previous contact with us, please share it here so we can check the details and assist further as quickly as possible.
I was given this ecard earlier this…
I was given this ecard earlier this year but then thought I would leave it until Christmas time so I could get a few extra treats. When I was able to set it up then went to the supermarket the checkout operator helped me with the pin number etc
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Chris! Thank you for sharing your experience! We're glad to hear you were able to use your eCard successfully with the help of the checkout operator. If you have any other questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy your extra treats and have a wonderful holiday season!
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