spent over 90 minutes on hold, constantly being told I would be answered within 10 minutes, 5 minutes, 2 minutes, then back to 10 minutes. Apauling wait time, I'm sure they have 1 person on the lines... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought the policy online. Easy to fill in the details but quite lengthy, as all insurance quotes are, which I understand is a necessary evil. Price was very competitive all things considered.
Best price for my new bike with only 1 year no claims.Great customer service. A bit of a wait for pick up on the phone but person I spoke to was professional, Efficient and knew their stuff. Very... Mehr ansehen
Did my bike insurance after wasting my time online with other companies . Found principal to be a very helpful and great to deal with and matt was a great help and very patient. Highly recommend .
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
A specialist motor insurance broker founded in 2011. Now over 40,000 people now trust us to insure their story...what's yours?
Kontaktinformationen
CityGate 2, Cross Street, M33 7JR, Sale, Manchester, Vereinigtes Königreich
- 0330 024 1730
- customerservice@principalinsurance.co.uk
- principalinsurance.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat keine negativen Bewertungen beantwortet
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Great sevice
Ashley has been wonderful sorting out my renewal, the only con was half hour waiting line
Naomi was really good on the phone
Naomi was really good on the phone - friendly proffessional and did a great job. Was able to sort the changes to my policy easily and quickly. All good - 5 stars
Thanks for insuring my bike
Thanks for insuring my bike, good clear instructions.
Guy knew what he was talking about and…
Guy knew what he was talking about and was able to offer me a more competitive quote
Great service with friendly and helpful…
Great service with friendly and helpful staff, very professional.
Explained everything in easy to understand way, and found a great price for me. Highly recommended.
Ashley was very helpful and informative.
Ashley was very helpful and informative!
He was patient and informative with whatever questions I asked him.
Very pleasant, professional manner, and he gave me a good price.
Well explained and friendly
Well explained and friendly, would highly recommend to friends and family
Never ever again!!!
Never ever again! They left us stranded for 26hours trying to say our motorhome is not covered. In the end they found out it's their admin mistake and we are covered including full EU breakdown cover! Hours spent on the phone, they are terrible!
The guy was very knowledgeable and…
The guy was very knowledgeable and dealt with me promptly. Was very professional and courteous
Good customer service
Very happy with the service I received, clear advice, and covered all the queries I had. I recommend
I bought some motorbike insurance on…28th May 2026
I bought some motorbike insurance on May 28th 2026, I paid £120, sold my bike and cancelled the the policy 2nd August 2026, there is no refund, so it works out to £60 per month, what a rip off, plus, the customer services isnt very good, its not sour grapes, my advice is to steer clear.
The service I received was…
The service I received was professional, friendly, knowledgable and extremely helpful. I was guided through my specific requirements and was extremely happy with the outcome.
So easy to use got what I asked for did…
So easy to use got what I asked for did have questions about insurance but was resolved by customer service staff member was great very helpful
Customer service is a face of company
I insured my scooter with Principal Insurance on July 30, 2026. On August 1, 2026, I called again because my dealer had made a mistake with the registration number. My English isn't very strong, and communicating over the phone is still stressful for me. While all insurance companies are polite and respectful, I would like to specifically commend Queeni from Principal Insurance customer service for her attentiveness, patience, and clear English pronunciation. The issue was resolved, and I was left with a very positive impression. Customer service representatives are the face of the company, and after speaking with Queeni, I would certainly want to do business with this company again.
motorbike quote
very helpful over the phone,didn't take long and very happy with price
Best price and product I found on…
Best price and product I found on comparison site. Easy to purchase and set up policy.
My experience was great Ashley is a…
My experience was great Ashley is a credit to the company
It was a good professional call
It was a good professional call . The gentleman that I spoke to was brilliant and the price is great and I would definitely recommend this company for campervan insurance 👌
Very helpful insurance broker for my…
Very helpful insurance broker for my motorbike, keen price and easy to contact. Many thanks Ashley for your help.
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