Having won a voucher on O2, it was frustrating to find that the link wasn't working on PRSNT. However after contacting them by email, the issue was successfully resolved by Dan in a very quick manner.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Having won a voucher on O2, it was frustrating to find that the link wasn't working on PRSNT. However after contacting them by email, the issue was successfully resolved by Dan in a very quick manner.... Mehr ansehen
Unternehmen hat geantwortet
I had a gift voucher problem and within 28 hours the issue was resolved by Prsnt team. I am impressed by the speed and efficiency shown by the team in resolving a minor issue. I appreciate the attent... Mehr ansehen
Unternehmen hat geantwortet
I had a problem with an O2 Priority redemption code and Dan did a great job resolving the problem quickly. Great customer service.
I received a notification on Friday that said someone had sent me a gift, so I clicked it and went into the app, but there was no gift there. Seeking to resolve the mystery, I reached out to their cus... Mehr ansehen
Unternehmen hat geantwortet
Prsnt – The Future of Gifting, Delivered Instantly Prsnt is revolutionizing the way people give and receive gifts. We offer a seamless, digital gifting experience that allows users to send thoughtful, branded presents instantly via text message—no wrapping paper, postage, or delays. Whether it's a coffee, a sweet treat, or something more meaningful, Prsnt makes gifting effortless and sustainable. With a wide range of well-known brands, our platform is perfect for both personal and corporate gifting. We focus on convenience and sustainability, eliminating waste while ensuring every gift feels just as special as a traditional one. Prsnt has partnered with leading brands like Starbucks, M&S, and The National Trust to provide meaningful, high-quality gifts that can be redeemed in-store or online. Our mission is to make gifting easier, faster, and more thoughtful than ever before. Loved by last-minute gifters, busy professionals, and those who appreciate meaningful connections, Prsnt is changing the way we celebrate special moments. Whether you're sending a birthday treat, a thank-you gift, or just a little pick-me-up, Prsnt makes it happen in seconds. Join the gifting revolution today at www.prsnt.co.uk
103a Keymer Road, Keymer, BN6 8QL, Hassocks, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had an issue and had to contact customer services, I received top class service from Dan who resolved my query really quickly and was very professional and helpful. Thanks Dan!
There was an issue with the M&S gift card I won with O2 Priority, but Dan sorted it out efficiently.
The friendliness and efficiency of Dan when dealing with my problem regarding a Prsnt M &S gift card.
A quick and successful resolution.
Thank you
Dan was very helpful in helping me out with an expired 02 Priority Blue Mondays Win!
10/10 customer service.
He answers quickly and has always helped!
He gives direct answers also that answer the question, no copy and paste!
Thank you!
I downloaded the app straight after Dragons Den and sent my husband a gift, but it took several days to arrive. Ok, we’ll give the benefit of the doubt as the app was apparently overloaded. I then sent a couple of small value gifts which did work perfectly and my friends redeemed their gifts with no issues. Then I tried to send my best friend a voucher for a bottle of Prosecco from Sainsbury’s and continually just got a black screen - i contacted the AI customer service, to no avail, and eventually after a day of so, a human contacted me. He asked a couple of questions about what phone I was using and after answering that I was using an iPhone I never heard anything else. I’ve tried to send the same gift today and the screen still goes black. I’ve given up.
The idea is great but it’s too complicated, the time limit to redeem the gift is too short, and there are far too many glitches at the moment.

Antwort von Prsnt
Great service problem sorted very quickly to good outcome. Many thanks Dan
Their app is extremely confusing. It doesn't show clearly the expiry date of the vouchers or shows zero value against vouchers that still have remaining funds.

Antwort von Prsnt
Tried numerous times but the app just kept freezing so I deleted it I was very disappointed

Antwort von Prsnt
I actually really love the idea of this app, it's very quick and easy to use. However, I sent a Starbuck cake gift to a friend, Iput a little message on the gift, invited her to download the app and messaged her so she knew it wasn't a scam, but she still doesn't want to download the app. So it was a waste of money. Its a shame, I think if there was more widespread knowledge about it (advertising) people would download and not be worried about it.
Excellent app fur sending presents instantly
Sent a spontaneous gift as a thank you and she was able to download and use the gift at Costa. She was thrilled and I couldn't be happier. No issues at all 5 stars!
Great app, perfect for sending little gestures of thanks.
Seen on Dragons den, so good so far
Amazing app easy to use and a great idea
I was watching dragons den when this app was designed, so I downloaded Prsnt, thinking this could be good, but I was disappointed because the app didn't work. It froze on me numerous times. So I uninstaled.

Antwort von Prsnt
Great App
As I live far from family I think it’s great as no more lost voucher’s , or something on the doorstep.
Downloaded the app as soon as I saw it in Dragons Den and sent a coffee gift to my daughter. She never received it. Emailed them and they immediately sent another one which she received. I've used the app a few times and it is easy to choose a gift and pay. Will continue to use them. Excellent way to say thank you to someone or cheer them up!
This was a great experience!, what a great idea!, l saw it on Dragons Den and thought “ that’s not going to work “ but when l left a birthday to late, l gave it a go. How cool it was to organise, pay and send, faultless and easy, thank you for getting me out of a hole!
I was on the receiving end of Prsnt and thought it was a fantastic surprise. Highly recommend and easy to redeem
Twice I’ve been given small low value items and both times it was beyond a faff to get it to work. Sat at tills holding people up whilst the glitchy system didn’t accept the code and I’ve subsequently not been able to use. £12 of gifts down and tbh id rather have nothing than be gifted something that I can’t use. Someone’s paid for it, so on the basis I’ve not been able to use I assume it’s benefitted anyone but the intended recipient. One to avoid until they sort out some of the apparent issues
Update: thanks for the reply but there was NO issue with the connection or Wi-Fi in either venue and data was full and full signal etc. The issue is the system doesn’t work. If you want to do right by someone in the form of a gift then simply buy it for them directly rather than using Prsnt, there’s no Prsnt just hassle and embarrassment when you put back the item you spent time picking out! Want to sort it out then feel free to send me £12 of voucher to replace what I lost and subsequently expired!

Antwort von Prsnt
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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