Prsnt Bewertungen 

290
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Having won a voucher on O2, it was frustrating to find that the link wasn't working on PRSNT. However after contacting them by email, the issue was successfully resolved by Dan in a very quick manner.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a gift voucher problem and within 28 hours the issue was resolved by Prsnt team. I am impressed by the speed and efficiency shown by the team in resolving a minor issue. I appreciate the attent... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a problem with an O2 Priority redemption code and Dan did a great job resolving the problem quickly. Great customer service.

Bewertet mit 1 von 5 Sternen

I received a notification on Friday that said someone had sent me a gift, so I clicked it and went into the app, but there was no gift there. Seeking to resolve the mystery, I reached out to their cus... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

Prsnt – The Future of Gifting, Delivered Instantly Prsnt is revolutionizing the way people give and receive gifts. We offer a seamless, digital gifting experience that allows users to send thoughtful, branded presents instantly via text message—no wrapping paper, postage, or delays. Whether it's a coffee, a sweet treat, or something more meaningful, Prsnt makes gifting effortless and sustainable. With a wide range of well-known brands, our platform is perfect for both personal and corporate gifting. We focus on convenience and sustainability, eliminating waste while ensuring every gift feels just as special as a traditional one. Prsnt has partnered with leading brands like Starbucks, M&S, and The National Trust to provide meaningful, high-quality gifts that can be redeemed in-store or online. Our mission is to make gifting easier, faster, and more thoughtful than ever before. Loved by last-minute gifters, busy professionals, and those who appreciate meaningful connections, Prsnt is changing the way we celebrate special moments. Whether you're sending a birthday treat, a thank-you gift, or just a little pick-me-up, Prsnt makes it happen in seconds. Join the gifting revolution today at www.prsnt.co.uk


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

290 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(290)

119 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Dan was very helpful in helping me out…

Dan was very helpful in helping me out with an expired 02 Priority Blue Mondays Win!
10/10 customer service.
He answers quickly and has always helped!
He gives direct answers also that answer the question, no copy and paste!
Thank you!

6. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Needs More Work

I downloaded the app straight after Dragons Den and sent my husband a gift, but it took several days to arrive. Ok, we’ll give the benefit of the doubt as the app was apparently overloaded. I then sent a couple of small value gifts which did work perfectly and my friends redeemed their gifts with no issues. Then I tried to send my best friend a voucher for a bottle of Prosecco from Sainsbury’s and continually just got a black screen - i contacted the AI customer service, to no avail, and eventually after a day of so, a human contacted me. He asked a couple of questions about what phone I was using and after answering that I was using an iPhone I never heard anything else. I’ve tried to send the same gift today and the screen still goes black. I’ve given up.

The idea is great but it’s too complicated, the time limit to redeem the gift is too short, and there are far too many glitches at the moment.

5. September 2025
Bewertung ohne vorherige Einladung
Prsnt-Logo

Antwort von Prsnt

Hi Fiona,
I’m really sorry to hear about your experience — it falls well below the standard we aim for.

We’ve looked into this on our side and can see that the Prosecco gift was successfully delivered and reached your friend, which is great to see. That said, the issues you experienced with the black screen and delayed support definitely shouldn’t have happened, and we appreciate you flagging them.

If you run into any other problems or have questions, please let us know — we’re here to help and want to make sure everything works smoothly for you.

Bewertet mit 1 von 5 Sternen

Confusing app

Their app is extremely confusing. It doesn't show clearly the expiry date of the vouchers or shows zero value against vouchers that still have remaining funds.

3. September 2025
Bewertung ohne vorherige Einladung
Prsnt-Logo

Antwort von Prsnt

Hi there, in the gift in the red box next to it, the days left of the gift are stated. Sorry if it was confusing, we will use this feedback.

Bewertet mit 1 von 5 Sternen

Tried numerous times but the app just…

Tried numerous times but the app just kept freezing so I deleted it I was very disappointed

1. August 2025
Bewertung ohne vorherige Einladung
Prsnt-Logo

Antwort von Prsnt

Sorry for this issue, please download the latest version, if you still have issues, please get back to me.

Bewertet mit 3 von 5 Sternen

Quick and easy to use

I actually really love the idea of this app, it's very quick and easy to use. However, I sent a Starbuck cake gift to a friend, Iput a little message on the gift, invited her to download the app and messaged her so she knew it wasn't a scam, but she still doesn't want to download the app. So it was a waste of money. Its a shame, I think if there was more widespread knowledge about it (advertising) people would download and not be worried about it.

12. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Disappointed

I was watching dragons den when this app was designed, so I downloaded Prsnt, thinking this could be good, but I was disappointed because the app didn't work. It froze on me numerous times. So I uninstaled.

8. August 2025
Bewertung ohne vorherige Einladung
Prsnt-Logo

Antwort von Prsnt

Sorry for this, during Dragons Den we had over 50k downloads and things were slow. But please try now :)

Bewertet mit 5 von 5 Sternen

Great App

Great App

As I live far from family I think it’s great as no more lost voucher’s , or something on the doorstep.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent way to send a gift!

Downloaded the app as soon as I saw it in Dragons Den and sent a coffee gift to my daughter. She never received it. Emailed them and they immediately sent another one which she received. I've used the app a few times and it is easy to choose a gift and pay. Will continue to use them. Excellent way to say thank you to someone or cheer them up!

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This was a great experience!

This was a great experience!, what a great idea!, l saw it on Dragons Den and thought “ that’s not going to work “ but when l left a birthday to late, l gave it a go. How cool it was to organise, pay and send, faultless and easy, thank you for getting me out of a hole!

5. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Loved it!

I was on the receiving end of Prsnt and thought it was a fantastic surprise. Highly recommend and easy to redeem

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Left out of pocket twice due to glitchy system

Twice I’ve been given small low value items and both times it was beyond a faff to get it to work. Sat at tills holding people up whilst the glitchy system didn’t accept the code and I’ve subsequently not been able to use. £12 of gifts down and tbh id rather have nothing than be gifted something that I can’t use. Someone’s paid for it, so on the basis I’ve not been able to use I assume it’s benefitted anyone but the intended recipient. One to avoid until they sort out some of the apparent issues

Update: thanks for the reply but there was NO issue with the connection or Wi-Fi in either venue and data was full and full signal etc. The issue is the system doesn’t work. If you want to do right by someone in the form of a gift then simply buy it for them directly rather than using Prsnt, there’s no Prsnt just hassle and embarrassment when you put back the item you spent time picking out! Want to sort it out then feel free to send me £12 of voucher to replace what I lost and subsequently expired!

28. August 2025
Bewertung ohne vorherige Einladung
Prsnt-Logo

Antwort von Prsnt

Sorry to hear about your experience. From what you have described it sounds like the issue may have been down to the connection on your device at the time. Some stores have poor signal which can stop a code loading properly at the till. The best way to avoid this is to make sure you have the gift open in your account before heading into a signal dead spot.

Once a gift has been delivered and is in your account our side of the process is complete. If the code is sitting there then it is valid and ready to redeem. We always want gifting to feel smooth and enjoyable so if you run into trouble again please reach out to our team at [support email] and we will make sure you are looked after.

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