Prsnt Bewertungen 

AWFUL app. Don't waste your time. Tried to log in, doesn't allow you if you've registered using the same device. No log in section. Asks to verify using your mobile number but won't let you go further. The contact email address for support are useless. DON'T WASTE YOUR TIME, THEY TAKE YOUR PERSONAL DETAILS.

Steer clear, it's not fit for purpose and does not work.

Isn’t the idea of gifting about the thought behind it. A click for a voucher for shopping is not something I ever want to receive. And I’ve got to download the app to go get it. Seriously can’t be bothered.

Spent time downloading the app and completing my profile, Just tried to send a foot asylum voucher, but only got as far as selecting the amount and pressing next and the page went black. Think I might stick to Prezzie..

Its not been tested enough, the system was unable to cope with orders after the dragons den programme. I thought it would be nice to order a small gift for my daughter for her birthday. My daughter never received the gift and the happy birthday video. Pointless if she receives it 48hrs after her birthday

Couldn’t seem to get it to work, only the dragons den button worked, but couldn’t move past it. Shame, good idea but not user friendly. Deleted twice and re downloaded but still didn’t work. Waste of time.

Following Dragon’s Den I downloaded the app, but was unable to use it until
I had redeemed a ‘free’ gift code which was at first impossible to find. I lost patience with the app because all I wanted to do was explore it, but couldn’t get past the campaign button in the bottom right, because I didn’t want to redeem anything at that point. Make it easy folks, then I’ll come back.

Downloaded the app after winning a Ticketmaster voucher with another brand. Simple, easy to use and opened my mind up to how good Prsnt was!

Downloaded the App after winning a gift card for ticketmaster on blue Mondays with O2 am yet to tide against a purchase.

Really impressed with how smooth and easy the PRSNT app is to use. The design is clean, navigation is simple, and the whole process is super quick. Everything works seamlessly with no issues. A great app that makes sending and receiving gifts effortless. Highly recommend!

Not the easiest to use and takes a bit of getting used to it. Was introduced to it via O2 Priority and have been pleased to learn about it. Just needs a few tweaks to streamline it as I love the concept :)

Great special offer and easy app to use.

Very quick and easy to use on the app
Lots of shops to choose from

The app does not work and no one responds to you. I tried numerous times over days to redeem my code. It spins forever then times out. When I went to the chat with us feature it did the same thing. I went to the actual webpage and sent them a message over a week ago to let them know I had an issue and included my redemption code, but still no response. App is updated to current version.

Not compliant with GDPR regulations. I have formally asked this company on two occasions to delete my account and all associated data, currently to no avail.

The in-app functionality to delete account is obsolete and I am now beginning legal proceedings against this company.

Updated: Following the company response, and a reassurance that my account deletion would be actioned within 24 hours, this has not happened. 72 hours later no response to the third formal request. Legal action pending.

The concept of Prsnt is quite good. However, in terms of their contract with O2, they appear to have bitten off more than they can chew & it's us Priority Moments customers who are suffering as a result!

I have won the O2 Priority Moments "Blue Mondays Uber - Give £5 to get £5" offer for around three Mondays in a row now & my friends and I have found it really useful, but when you need to contact Prsnt's "Customer Support" about any issues, you realise just how incompetent & amateurish this company are. I will describe my negative experiences with them below:

1. Firstly, I got in touch with them last Monday (16/06), as I'd accidentally sent a £5 Uber voucher to a friend's old Prsnt account, registered with a previous number of his. I was instructed by an agent to ask my friend to message them, in order to verify their identity & the company would then transfer the voucher from the old account to the new one. I proceeded to do this & my friend did indeed contact them, only for him to not receive any reply. At all. (It's now been 8 days!) It appeared that they did action the transfer, so he received the £5, but a bit of communication / common courtesy informing him of this would've been nice!

2. Secondly, the voucher code from the offer I won this Monday (23/06) wouldn't work, so I once again got in touch via their only means of contact (a "chat" service) & received a reply from them 48 hours later (when the chat advised it would be no more than 4 hours)...The response was from a cheeky agent, who told me they thought I'd likely exceeded the usage of the offer, which turned out to not be true, as I tried to redeem it on my partner's newly downloaded Prsnt app & the same error message occurred! Also, even if this had have been the case, I won the offer fair and square, so I should therefore be able to claim it! If Prsnt have a limit on how many times an O2 customer can claim an offer, then they should have liaised with O2 back when Blue Mondays first started, in order to implement a restriction to ensure the same customers do not receive the same prize multiple times. I did reply to the message, but I guess I'll have to wait another 2 - 3 days for a response, or maybe, as is the case with my friend, they just won't bother!

Clearly, the app isn't built to handle the current amount of traffic generated by Priority Moments & staff-wise, they're too underresourced to handle all of the customer queries. Not an excuse! My issue is now in the hands of the O2 Customer Service Team, who always go above and beyond to fully resolve any customer queries. Maybe Prsnt could ask them for some training.

Awful app! Whoever developed it should find another job. The app always buffers when you trying to redeem the code. O2 should stop working with them as they simply cannot deliver it. PS: The app is updated to latest version.

App is OK not had any problems so far was sent notification to put a review as part of winning a prezzie so fingers crossed 😀.

Sent my daughter a bunch of flowers to fetch from Waitrose to brighten her day and she was delighted with them, easy to use app and easy to redeem the gift! Will definitely use this app again

To be honest not used yet but seems ok so far.