Great to receive this gift from bt just a little disappointed that you can only go to the amount on the card i would have found it better if you could have added to items over the value i could have... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Pretty easy to set up card. I added it as a payment method on my Amazon account so it will be easy to make full use of it. It can’t be topped up or used as a part payment so selectively using it on my... Mehr ansehen
Unternehmen hat geantwortet
This is appalling, you get offered a voucher as part of moving to BT Broadband and they then make it as complicated as they can to actually use it. Most companies use a simple voucher that can be... Mehr ansehen
My experience with the BT Reward Card has been very positive. I was grateful to receive it from BT, and it arrived within a few days of becoming a customer. The card was easy to use, and because it’s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pure Card is our brand for our prepaid solution. It is a Mastercard® prepaid card given to end recipients for a range of different reasons, including a customer reward or an employee benefits solution. Your card may be known as a different name where we have branded it on behalf of the client.
Kontaktinformationen
Vereinigtes Königreich
- purecard.com
3,5
Akzeptabel
2515 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to use and a nice thank you for…
Easy to use and a nice thank you for staying with BT after some issues with an upgrade
15. Juli 2026
Antwort von Purecard
Hello Tracy,
Thank you for taking the time to leave a review.
We are delighted to hear you found the card easy to use and appreciate your kind words about it being a nice thank you. We're glad we could make things right after your upgrade issues.
Kind regards
Pure Card Team
Found it difficult to log onto but…
Found it difficult to log onto but thats just me but got there in the end
15. Juli 2026
Antwort von Purecard
Hello Joseph,
Thank you for leaving a review.
We appreciate you taking the time to share your experience regarding login in and will certainly pass forward your feedback.
Kind regards
Pure Card Team
Great payment card rather than a voucher
1. Juli 2026
Antwort von Purecard
Hello Uzma,
Thank you for taking the time to leave a review.
We're happy to hear that you appreciate the payment card option. We value your positive feedback!
Kind regards
Pure Card Team
Easy to use and taken by most retailers.
13. Juli 2026
Antwort von Purecard
Hello Chris,
Thank you for taking the time to leave a review.
We are delighted to hear that you find it easy to use and widely accepted by retailers. Your positive feedback is greatly appreciated.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Shirish,
Thank you for leaving a review.
We do appreciate your positive feedback.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Barry,
Thank you for leaving a review and we are sorry you are finding the card difficult to use.
If you would like further help spending your card, you can find out all the information needed on our help page here: https://help.purecard.com/ - or by contacting our customer service team directly.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Antwort von Purecard
Hello Darren,
Thank you for leaving a review.
We're so happy to hear you found the gift easy to use and had no issues! We appreciate your kind words.
Kind regards
Pure Card Team
NOT ABLE TO USE BT REWARD CARD YET!
NOT ABLE TO USE BT REWARD CARD YET!
Able to log in and password but no code was sent so I could not use Reward Card yet.
3. Juli 2026
Antwort von Purecard
Hello Angus,
Thank you for taking the time to leave a review and very sorry to hear you have not been able to use your card.
Just looking at your account we can see there is some info to verify. Please could you contact our customer service directly and they will be happy to get this resolved for you.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
"My experience with the BT Reward Card…
"My experience with the BT Reward Card was positive overall. The process of claiming the reward was straightforward, and the instructions were easy to follow. The card was simple to activate and use for online purchases. The only improvement I would suggest is providing more regular updates on the reward status, as waiting for the card can be a little unclear. Overall, I'm happy with the reward and the service."
13. Juli 2026
Antwort von Purecard
Hello Mr Albabei,
Thank you for taking the time to leave a review.
We are so pleased to hear that your experience with our Reward Card was positive and that you found the claiming process straightforward. We appreciate your valuable feedback regarding more regular updates on the reward status. We are always looking for ways to improve our services, and your suggestion will certainly help us enhance clarity for our customers. Thank you for your kind words!
Kind regards
Pure Card Team
Not great
You cannot use the card as part balance. Card rejected many times. Has to be under the £70 balance or whatever is left on the card. Very inconvenient. Didn't like it. Instead of a "credit card" , BT should offer a git card that works as a contactless card. Would make things much easier.
13. Juli 2026
Antwort von Purecard
Hello Madeleine,
Thank you for taking the time to leave a review.
We do appreciate your feedback, however a lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
I Computer nummupersonally have found it very…
I personally have found it very difficult to spend my card anywhere, I tried to buy myself a new golf club in my local golf shop , all went well until the shop wanted the 3 security code and I wasn’t able to find it so have been unable to spend any money. I’m obviously not very computer savvy like many older people.
7. Juli 2026
Antwort von Purecard
Hello,
Thank you for taking the time to leave a review.
We do understand that some customers would prefer a physical card, however on this occasion the Pure Card is only offered as a digital media meaning it can only be used online.
We'll be sure to pass along your feedback for further consideration.
Kind regards
Pure Card Team
When I tried to use it
When I tried to use it, there was a considerable delay of in receiving the validation code each time. As a result I had to keep trying untill the code was received and I could purchase items. Because of this I decided to use the whole amount on one purchase. I never want to have a pure card again.
2. Juli 2026
Antwort von Purecard
Hello Sandy,
Thank you for leaving a review.
We do appreciate your honest feedback regarding the card and will be sure to pass this along, as we are always looking for ways to improve the card and the service we provide.
Kind regards
Pure Card Team
Reward card
I would prefer the reward card to be a gift card rather than MasterCard. I tried to use in a shop but they do not type in card numbers and online it can't be over the value of the card as online shopping only accept 1 payment method. I still have half the balance to use which is frustrating.
3. Juli 2026
Antwort von Purecard
Hello,
Thank you for taking the time to leave a review.
We do appreciate you feedback, however a lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
Antwort von Purecard
Hello,
Thank you for taking the time to leave a review.
We're so glad to hear our service was helpful for your online shopping needs. Thank you for your positive feedback!
Kind regards
Pure Card Team
Fantastic 5 star
9. Juli 2026
Antwort von Purecard
Hello Lee,
Thank you for taking the time to leave a review.
Thank you for sharing your positive feedback with us. We do appreciate it.
Kind regards
Pure Card Team
Once the card was setup it was easy to…
Once the card was setup it was easy to use. I gave my partner the details and she ordered online and I passed on the verification code. 10/10 would be happy to use again.
1. Juli 2026
Antwort von Purecard
Hello Lewis,
Thank you for taking the time to leave a review.
Thank you for sharing your positive experience! We're delighted to hear that setting up and using the card was straightforward for you and your partner. We appreciate you highlighting the ease of online ordering and verification.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Natalie,
Thank you for taking the time to leave a review.
Thank you for sharing your positive feedback with us. We do appreciate it.
Kind regards
Pure Card Team
This rating is for both BT who have…
This rating is for both BT who have given this purecard to us. The card is only usable at EE website Tech category only. I already posses several tech gadgets and not interested anymore.
Also, the purchase process is a useless. If your card has a balance of £200 and you are purchasing anything worth £500, you need to first pay £300 with any other card and then the balance £200 with this card. if the seller website doesn't allow you that, your purecard is completely useless.
10. Juli 2026
Antwort von Purecard
Hello Sravanthi,
Hello Sandi,
Thank you for leaving a review.
We do appreciate your honest feedback regarding the card and will be sure to pass this along, as we are always looking for ways to improve the card and the service we provide.
A lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
Not brilliant
Have 4.30 left on the card which i can't spend anywhere because you cannot use it as part payment for things
10. Juli 2026
Antwort von Purecard
Hello Ian,
Thank you for taking the time to leave a review.
We do appreciate you feedback, however a lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
Because it wasn't contact less I'm not…
Because it wasn't contact less I'm not able to use it for everyday items
3. Juli 2026
Antwort von Purecard
Hello Karen,
Thank you for taking the time to write a review and we are sorry you are disappointed in the way you can use the card.
One of the benefits of having a digital card is that you can access the card instantly without having to wait for postal delivery but that does come with the restriction of having to use it for online purchases only but we do hope that you have had an easy experience using your card.
Kind Regards
Pure Card Team
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