Great to receive this gift from bt just a little disappointed that you can only go to the amount on the card i would have found it better if you could have added to items over the value i could have... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pretty easy to set up card. I added it as a payment method on my Amazon account so it will be easy to make full use of it. It can’t be topped up or used as a part payment so selectively using it on my... Mehr ansehen
Unternehmen hat geantwortet
This is appalling, you get offered a voucher as part of moving to BT Broadband and they then make it as complicated as they can to actually use it. Most companies use a simple voucher that can be... Mehr ansehen
My experience with the BT Reward Card has been very positive. I was grateful to receive it from BT, and it arrived within a few days of becoming a customer. The card was easy to use, and because it’s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pure Card is our brand for our prepaid solution. It is a Mastercard® prepaid card given to end recipients for a range of different reasons, including a customer reward or an employee benefits solution. Your card may be known as a different name where we have branded it on behalf of the client.
Kontaktinformationen
Vereinigtes Königreich
- purecard.com
3,5
Akzeptabel
2515 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It took four months to receive card…
It took four months to receive card .can only use it on line ,i don't shop on line ,its on my phone have to sign in every time I need to use it .couldn't use it in Argos because perchance was over £100 and could pay extra either cash
4. Juli 2026
Antwort von Purecard
Hello Yvonne,
Thank you for taking the time to write a review and I am sorry to hear the virtual card is not right for you.
We have deals with our clients to provide specific products to them, so we would suggest contacting the company that issued you the card to see if they can offer an alternative.
Kind Regards
Pure Card Team
Antwort von Purecard
Hello Kerry,
Thank you for leaving a review.
We're so glad to hear you found our product easy to use and set up! We appreciate your feedback.
Kind regards
Pure Card Team
Really easy to setup and use
9. Juli 2026
Antwort von Purecard
Hello Christopher,
Thank you for leaving a review.
Thank you for taking the time to leave a review. We are so happy to hear that you found our product easy to set up and use. Your feedback is greatly appreciated!
Kind regards
Pure Card Team
Dont hesitate
One on those situation where you think its to good to be true but is 100% legitimate and actually helped me towards buying stuff for our new arrival 👨🍼
2. Juli 2026
Antwort von Purecard
Hello Nick,
Thank you for leaving a review.
We're so glad to hear that our service exceeded your expectations and genuinely helped you prepare for your new arrival! We appreciate you sharing your positive experience with us.
Kind regards
Pure Card Team
I haven't received it?
9. Juli 2026
Antwort von Purecard
Hello Mark,
Thank you for taking the time to leave a review and very sorry to hear you haven't received your card yet.
The BT Pure Card is virtual, meaning that it will not be arriving via the post. Instead, it will be sent to you via email.
If you login to your account and click the card info tab, you will be able to view the card numbers so you can spend it online.
Should you need a little more help, please do feel free to contact the team. Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
A lot of hassle for £25 which
A lot of hassle for £25 which, for me, will probably be of no use
It can only be used on line where I use another card. Most retailers will not allow another card to be used in conjunction with it and with a £25 threshold I assume that anything above that will start a line of credit with the originators of the card
9. Juli 2026
Antwort von Purecard
Hello John,
Thank you for taking the time to leave a review.
We do appreciate you feedback, however a lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
I have activated the Purecard
I have activated the Purecard, but when trying to pay a bill on line, it did not work!
1. Juli 2026
Antwort von Purecard
Hello Jenny,
Thank you for leaving a review.
We are sorry to hear you have had a little trouble paying a bill. If you are trying to use the card for a utility bill, it would be worth speaking to the utility company directly to make sure they will accept the card.
If you would like to have an agent look into this further for you, our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Antwort von Purecard
Hello,
Thank you for leaving a review.
We're delighted to hear that everything was good once you could view your card details. Thank you for your positive feedback!
Kind regards
Pure Card Team
Antwort von Purecard
Hello Mr Gostick,
Thank you for leaving a review.
We're so glad to hear you had a great experience with our service and found our team helpful on the phone. Thank you for your kind words!
Kind regards
Pure Card Team
I am still waiting for the card
I am still waiting for the card, over promising and under delivering.
9. Juli 2026
Antwort von Purecard
Hello Hefin,
Thank you for taking the time to leave a review and very sorry to hear you haven't received your card yet.
The BT Pure Card is virtual, meaning that it will not be arriving via the post. Instead, it will be sent to you via email.
If you login to your account and click the card info tab, you will be able to view the card numbers so you can spend it online.
Should you need a little more help, please do feel free to contact the team. Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
It's OK
It's OK. Quite awkward to use on occasion and as it can only be used for online purchases it is a bit limited.
8. Juli 2026
Antwort von Purecard
Hello,
Thank you for leaving a review.
Thank you for providing your feedback regarding usage of the card. We will certainly pass this forward for you.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Jack,
Thank you for taking the time to leave a review.
We are so pleased to hear that you found the process easy to use and enjoyed the bonus. We appreciate your positive feedback!
Kind regards
Pure Card Team
Difficult to use
I have been trying to use this over the last couple of weeks as part payment for some items. Apart from the websites tried not taking part payments, I have found that some retailers have never heard of this card and would not take it as part payment over the phone.
So far, absolutely useless. It looks like I am going to have to make smaller purchases online with 🤞.
9. Juli 2026
Antwort von Purecard
Hello,
Thank you for taking the time to leave a review.
We do appreciate you feedback, however a lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
What a palaver
What a palaver. Way too fiddly to set up and then five minutes after getting the card I bought amazon vouchers. It's just too many steps to get the card.
1. Juli 2026
Antwort von Purecard
Hello Richard,
Thank you for taking the time to leave a review and sorry to hear you had some issues claiming the funds.
We do work closely with our partners at BT and will make sure pass along your feedback regarding the initial claiming of the card.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Nanre,
Thank you for taking the time to leave a review.
We are so pleased to hear that your experience was seamless. We appreciate your positive feedback!
Kind regards
Pure Card Team
Can not add to the card
One major failing of this card is the lack of ability to add funds... Unless you find something the exact value of the card then some of it is going to be wasted... As few retailers allow you to split purchases over 2 cards...if you could add your own funds you could add the difference and get full use of the funds
7. Juli 2026
Antwort von Purecard
Hello Paul,
Thank you for taking the time to leave a review.
We do appreciate you feedback, however a lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
I haven't received a card.
7. Juli 2026
Antwort von Purecard
Hello Harold,
Thank you for taking the time to leave a review and very sorry to hear you haven't received your card yet.
The BT Pure Card is virtual, meaning that it will not be arriving via the post. Instead, it will be sent to you via email.
If you login to your account and click the card info tab, you will be able to view the card numbers so you can spend it online.
Should you need a little more help, please do feel free to contact the team. Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Card that doesnt work nowhere
Theoretically, I can only shop online with this card. Believe it or not, I can’t make purchases at any store.
On top of that, I’m logged in on my phone’s browser and can see the card details. But on my computer’s browser, I can’t—it says “credentials don’t match.” I’ve changed the password on my phone three times, and it always worked, but on the computer, it still doesn’t match.
When I try to reset my password using the "Forgot your password" button, they ask me for my card ID—but they only ask for 9 digits, even though the email they sent mixes letters and numbers, and I can't enter letters in the card ID field.
Absolute dogshit, this is the worst prepaid card service I’ve ever experienced—stay away from these guys.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Purecard
Hello Eduardo,
Thank you for taking the time to leave a review.
The Pure reward card is virtual and can only be used online - we are sorry if that isn't the right fit for you.
If you are having trouble with your card or login, please do contact our customer care team who will be happy to help and guide you.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Antwort von Purecard
Hello Jonathan,
Thank you for leaving a review.
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience using our online service.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Timothy,
Thank you for leaving a review.
Thank you for taking the time to leave a review. We are so pleased to hear that you found our product easy to use!
Kind regards
Pure Card Team
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