Great to receive this gift from bt just a little disappointed that you can only go to the amount on the card i would have found it better if you could have added to items over the value i could have... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pretty easy to set up card. I added it as a payment method on my Amazon account so it will be easy to make full use of it. It can’t be topped up or used as a part payment so selectively using it on my... Mehr ansehen
Unternehmen hat geantwortet
This is appalling, you get offered a voucher as part of moving to BT Broadband and they then make it as complicated as they can to actually use it. Most companies use a simple voucher that can be... Mehr ansehen
My experience with the BT Reward Card has been very positive. I was grateful to receive it from BT, and it arrived within a few days of becoming a customer. The card was easy to use, and because it’s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pure Card is our brand for our prepaid solution. It is a Mastercard® prepaid card given to end recipients for a range of different reasons, including a customer reward or an employee benefits solution. Your card may be known as a different name where we have branded it on behalf of the client.
Kontaktinformationen
Vereinigtes Königreich
- purecard.com
3,5
Akzeptabel
2515 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All tooooooooooo hard
It was all too difficult and it’s a nightmare as you have to spend the exact value of the card to use it in full. You should be able to use it as a gift card and then top up any payment with your own credit card - but no one lets you do that. Had to speak to by 4 times about it and the card people 2 times who did not help. An appalling difficult thing to get and use.
1. Juli 2026
Antwort von Purecard
Hello Mrs Cleaver,
Thank you for taking the time to leave a review.
We do appreciate you feedback, however a lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
The pure card is quick and easy to use
The pure card is quick and easy to use. Just like a normal card.
23. Juni 2026
Antwort von Purecard
Hello Frances,
Thank you for leaving a review.
We're so glad to hear you find the card quick and easy to use! We appreciate you sharing your positive experience.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Mr Moran,
Thank you for taking the time to leave a review and sorry to hear you had some issues claiming the funds.
We do work closely with our partners at BT and will make sure pass along your feedback regarding the initial claiming of the card, as well as letting the team know your issues spending the reward.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Diana,
Thank you for taking the time to leave a review.
Pure Card is a virtual/digital card loaded with funds to spend and can be used online like any other Mastercard.
You can find the relevant card numbers via your login that you created to activate the card under the 'card info' tab, which you use at checkout like any standard transaction.
You can find out all the information needed on our help page here: https://help.purecard.com/ - or by contacting our customer service team directly.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Really easy process sent all the…
Really easy process sent all the information I needed and was able to use the card with no problems
1. Juli 2026
Antwort von Purecard
Hello Paula,
Thank you for taking the time to leave a review.
We're so glad to hear that our process was easy for you and that you could use your card without any issues. We appreciate your positive feedback!
Kind regards
Pure Card Team
Didnt get to use it said no balance
22. Juni 2026
Antwort von Purecard
Hello Joanne,
Thank you for taking the time to leave a review.
Please do feel free to contact our customer services team directly, as they will be able to help looking into the funds on the card.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
User name
The user name if it had said use your email address it would have been much easier got there eventually but was tricky
17. Juni 2026
Antwort von Purecard
Hello Andrew,
Thank you for taking the time to leave a review.
We appreciate you sharing your experience with us and will be sure to pass your feedback regarding activation and use of the card.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Mr Cross,
Thank you for taking the time to write a review.
Please be advised that in order to pay for your utilities using this card, you would need to go directly to the utility company.
If you need any further assistance, please contact our customer service team on email address: info@purecard.com.
Kind Regards
Pure Card Team
Antwort von Purecard
Hello Gail,
Thank you for leaving a review.
We do appreciate your lovely feedback.
Kind regards
Pure Card Team
Really easy process to claim gift card…
Really easy process to claim gift card no fuss easy to use.
25. Juni 2026
Antwort von Purecard
Hello Em,
Thank you for taking the time to leave a review.
Thank you for taking the time to leave a review. We are so pleased to hear that the process of claiming your gift card was easy and straightforward. We appreciate you sharing your positive experience!
Kind regards
Pure Card Team
Antwort von Purecard
Hello Omar,
Thank you for leaving a review.
If you'd like us to raise a case for you regarding the card total, please contact our customer services team directly who will investigate.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Antwort von Purecard
Hello Carolyn,
Thank you for taking the time to leave a review.
We're so glad to hear you enjoyed the thoughtful gift! We appreciate your kind words.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Francis,
Thank you for taking the time to leave a review.
We're so pleased to hear you found our product to be an excellent idea and very easy to use! We appreciate your positive feedback.
Kind regards
Pure Card Team
Bt rewards
the bt reward card was easy to set up and no problem in purchasing items on the card so very happy
3. Juli 2026
Antwort von Purecard
Hello Neil,
Thank you for taking the time to leave a review.
We're so happy to hear you found setting up and using the reward card easy for your purchases! Thank you for sharing your positive experience with us.
Kind regards
Pure Card Team
Would be good if I have a physical card…
Would be good if I have a physical card as it’s a hassle to log into account and use the card. I was in a shop one day and was unable to to log into account and use the card.
25. Juni 2026
Antwort von Purecard
Hello,
Thank you for taking the time to leave a review.
We do understand that some customers would prefer a physical card, however on this occasion the Pure Card is only offered as a digital media meaning it can only be used online.
We'll be sure to pass along your feedback for further consideration.
Kind regards
Pure Card Team
its only a virtual card
That its only a virtual card and not an a actual card I can take to the shops
27. Juni 2026
Antwort von Purecard
Hello Samantha,
Thank you for taking the time to leave a review.
We do understand that some customers would prefer a physical card, however on this occasion the Pure Card is only offered as a digital media meaning it can only be used online.
We'll be sure to pass along your feedback for further consideration.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Mrs McCarthy,
Thank you for taking the time to leave a review.
We're delighted to hear that you found our product easy to activate and use! We appreciate your positive feedback.
Kind regards
Pure Card Team
Great card but BT awful
The actual pure card is great but I had a nightmare claiming it from bt. It was really difficult to get into my account and it took multiple phone calls to bt to finally get them to claim it for me.
That being said once I got the card it’s great
1. Mai 2026
Antwort von Purecard
Hello Lynsey,
Thank you for taking the time to leave a review.
We are pleased to hear you are happy with our card. Be sure to pass your feedback regarding BT directly to them, to help improve the service.
Kind regards
Pure Card Team
Very easy to apply for and use
22. Juni 2026
Antwort von Purecard
Hello Stephen,
Thank you for taking the time to leave a review.
Thank you for taking the time to share your positive experience. We are delighted to hear that you found our service straightforward to apply for and utilize.
Kind regards
Prue Card Team
Antwort von Purecard
Hello Sharon,
Thank you for taking the time to leave a review.
You should be able to grab the card numbers/CVS and expiry date for the login you created so you can spend the card just like any Mastercard.
If you are getting stuck somewhere, please do contact our customer service team as they will b happy to guide you.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
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