Brilliant service, everything was smooth and sorted well. Since the beginning Ride and Glide wanted to help us and satisfy our needs. We didn’t get the bike we wanted, we get even much better one and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic experience with Ride and Glide. I bought a Super 73 from them in 2018 and was fortunate enough to get some excellent support from them 8 years later with a new front hub assembly.
Helpful team and fast delivery if item in stock. I’ve found that my Back order items are generally delivered within the given estimate. Be nice if more Onwheel items were stocked, especially things li... Mehr ansehen
I bought a Fiido T2 Cargo bike through Ride and Glide, choosing home delivery over in-store assembly. Setup was simple and the bike was great—until it broke. While equipment issues are frustrating,... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Ride and Glide was founded on the South Coast of England, driven by a passion for board sports and a love of all things fun. We’re dedicated to bringing high-quality, eco-friendly electric rides to the leisure and travel scene. We firmly believe electric transport is the future and we’re doing everything we can to make that a reality.
Kontaktinformationen
95 Arundel Road, BN41 2LG, Worthing, Vereinigtes Königreich
- 0330 043 1980
- info@ridenandglide.co.uk
- rideandglide.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service
Very helpful over the phone sent me free nut protectors off their display model vsett as mine had fell off
I cannot begin to describe how poor…
I cannot begin to describe how poor their customer service is. Ordered a Onewheel £1200 for it to break 3 days after Xmas and spoke to online chat and email and got told contact one wheel for repair. I got the Onewheel off ride and glide so I expect them to handle the repair, refund, or replacement. I’m now having to deal with Onewheel In America which is hard a frustrating and I have a child very upset. The standard of service is poor. Take your money and then they don’t care. Every other company you buy from you return a faulty product to but not this place. Take your money and run and then just stop emailing you back. Never would I use again

Antwort von Ride and Glide
Great product and super fast shipping
Excellent customer service and support
Excellent customer service and support.
Knowledgeable and great prices.
Cheers.
Very happy with my electric scooter
Very happy with my electric scooter. Delivery was fast and trouble free. Customer services were also very helpful when I called with a few queries.
Exceptionally fast delivery
Exceptionally fast delivery. Bought for my son for Christmas he loves it!
Bit of feedback maybe don't put a picture of scooter on the box as his surprise was ruined as he took the delivery whilst i was at work. Buy overall brilliant service and delivery
Thank you
vsett 9+
ordered a vsett 9+ from ridenglide package arrived within 2 days and there was no damage to the packaging. i have ordered a e scooter before from a different vendor so i was not really looking forward to checking every bolt and nut it was not a very good experience. but boy was i surprised this is a totally different experience. all bolts and nuts was tight scooter was set up for UK units and everything was perfect i didn't even need to adjust the brakes. the scooter is justv perfect and i love it
the service from ride n glide was second to none and any query i had was answered within hours.
this will probably be my go to store for this kind of thing going forward..
great service ride n glide
Over two weeks and no product and little communication
Over two weeks since ordering Onewheel, no sign of it. I have had to keep contacting company to chase it. For the price of product I would expect more communication regarding updates on delivery times, follow up email but it’s been very one sided. The last email I sent yesterday has gone completely unanswered. It’s a shame because it’s puts me off using the company again.

Antwort von Ride and Glide
Great service and great product
Great service and great product. The onewheel pint x is an amazing piece of technology.
Apollo 60v phantom ownerove watching all the video…
Love watching all the video reviews,very helpful in understanding which scooter to buy and the staff on the Web do a great job getting in touch with advice altogether good company.
Bought a nami burn e
Bought a nami burn e from ride and glide from my first email to delivery to my house, outstanding service and what a product plus a few extras too which was very nice of them, thank u guys at rideandglide.co.uk
Very responsive
The guys are great and very responsive.We had a problem with a shipping payment and they told exactly what I had to do.Thank you guys again
Great place to buy a Onewheel in UK.
Great place to buy a Onewheel in UK.
One of the few places I found offering the same bundles available in the UK.
Responded to questions and delivered very fast.
All Good 👍🏼
I’ve ordered a few times from R&G now. All correspondence has been friendly and helpful. Shipping is fast and free. And most importantly their products are sick!!!
Outstanding service
The staff at ride and glide are outstanding fantastic customer service and support
This shop is just perfect
This shop is just perfect! The shipping was super fast with a great delivery company and my Onewheel is absolutely perfect! They even threw in a ride and glide cap for me! Recommend this to all my friends.
Great experience from caring people.
Despite DHL giving us the runaround, the friendly team helped to get the delivery done and I received my item. I had difficulty understanding an element of its operation (its an electric unicycle) and they patiently talked me through what I was doing wrong on speakerphone. I felt they genuinely cared about my experience and safety.
The best customer support
Probably one of the best customer support companies I have dealt with! Couldn't be happier with them! I had a problem with my scooter nothing to do with ride and glide (manufacturer problem), they sent me a reinforced replacement part the next day, they even offered to fit the part themselves. Use these if you are buying a scooter if you want warranty and excellent support
Very disappointed with the support they…
Very disappointed with the support they give you after you buy something. I order a electric scooter which said to only take 5 to 10 days and its been 17 days and its still very far away from arriving still getting delayed and I already contacted them twice and got no feedback from them really disappointed never buying anything from them again and I don’t recommend it for anyone especially international buyers.

Antwort von Ride and Glide
I preordered an Etwow GT
I preordered an Etwow GT. I absolutely adore the scooter and am very thankful for ride and glides help along the way.
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