I’ve bought a few things from Rowen Homes now, they have some lovely things. A special mention has to go to Caroline, who I speak to on Instagram. She is absolutely fantastic – always so friendly,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An item I had ordered came broken - probably because of the delivery drivers! I sent an email asking for a solution and the lovely Rosie responded the very next day issuing a replacement! Amazing serv... Mehr ansehen
Unternehmen hat geantwortet
Fantastic customer service.... I had a broken item come though delivery... due too the courier.... I contact rowen about the matter and within two days a replacement was sent out... thank you for sp... Mehr ansehen
Unternehmen hat geantwortet
We have recently renovated a property and I have bought numerous items from this Company during the last six months large and small. Service and quality is excellent. Items include Corner Suite, Bedro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Rowen Homes
Vom Unternehmen geschrieben
The Rowen Homes team is a friendly team of 32 (and growing!). We're well known for our on-hand customer service team who are always happy to help you out, whether its asking a design question or queries about an order. We'll do our very best to help you, that's why our customer service team is available 9-5, 5 days a week.
We're based in Newcastle Upon Tyne where we dispatch your orders from. We're all about providing you with the best quality, luxurious homeware available, that's why our team of interior designers and buyers hand pick all of our items.
Luxury Homeware Delivered To Your Door
All of our items are sold online through our website, we know you're going to be super excited to receive your items! That's why we offer express delivery on most of our items in the warehouse.
Returns
We're only human, sometimes accidents do happen. Whilst we do everything in our power to ensure your items arrive with you safely, on rare occasions they might arrive with a fault. If this happens to you, please get in touch with our team as quickly as you can - it's our job to make this right for you!
If your item has arrived and it's just not for you, don't fret! Our customer service team are more than happy to help you.
Kontaktinformationen
Unit 6 Franklin Industrial Estate, NE21 5TL, Blaydon, Vereinigtes Königreich
- 0191 743 0219
- hello@rowenhomes.com
- rowenhomes.co.uk
4,6
Hervorragend
3298 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Great service, quality furniture
fantastic experience from start to finish, and to get a personalised service from Amy made it worth it even more. Thanks so so much for making my experience so positive, Amy. Rowen Homes has the best stylish furniture. There is nothing not to like here.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Nkechi, thank you so much for your review. Amy is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Amazing customer service
I had an issue which Rosie resolved perfectly. Excellent customer service from her. I would recommend this company to anyone accordingly.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi , thank you so much for your review. Rosie is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Fast delivery
Fast delivery. Well packed. Easy to assemble.
And looks beautiful 🤩
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Anne, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Delivery was super quick plus the…
Delivery was super quick plus the cushions were gorgeous.
Very well made and a good price for the quality.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Tracey, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
From gold monkeys to black cherrys to…
From gold monkeys to black cherrys to wall art all beautiful unique !
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Deb, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
I was talking to amy and she was very…
I was talking to amy and she was very helpful and helped me with my order 😊
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Jane, thank you so much for your review. Amy is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
We’ve had fantastic service from Grace
We’ve had fantastic service from Grace, she’s been very responsive and helpful and answered all our queries. Well done Grace
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Timothy, thank you so much for your review. Grace is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Loved my my order
Loved my my order , comes really quick to am impressed ,
Gift bag I ordered must of got a little damp when I open it up ,
But is what it is my purchase was immaculate wrapped well in very good condition
So thank Rowen
Could look at your app all day beautiful stuff
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Thank you so much for your review,
Team RH x
Amazing company with excellent customer…
Amazing company with excellent customer service I’ve been dealing with Amy for some weeks now and she has been extremely helpful
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi , thank you so much for your review. Amy is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
My order was delivered late and damaged also left on door step
My order was delivered late and damaged. I called and spoke to Jenna and was advised to take pictures and send email with all the details . I did that on Saturday and Jenna got back to me this morning advising a replacement will be with me within 3-5 days
Customer service people could not be more helpful . Shame about DPD
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Gwen, thank you so much for your review. Jenna is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Spoke to Jenna about an order i had…
Spoke to Jenna about an order i had placed and she couldnt have been more helpful. Lovely customer service experience
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Caron, thank you so much for your review. Jenna is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Excellent
Super fast delivery with exceptional customer service.
Would highly recommend.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Wilo, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
I spoke to Amy as I needed to cancel an…
I spoke to Amy as I needed to cancel an order. Amy was professional and really helpful. She promised to reach back to me once she had spoken to the warehouse and she did just that. Thank you Amy
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Anu, thank you so much for your review. Amy is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Excellent Customer Care
I had a query after placing an order and it was an error on my part. I emailed Rowan Homes and a lovely customer services assistant called Grace dealt with my query so promptly and resolved the issue for me. Thank you Grace 🥹
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Caroline, thank you so much for your review. Grace is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
I would like to thank Grace for her…
I would like to thank Grace for her prompt and helpful response to my query today. She resolved the issue and was really polite and helpful. Thank you Grace
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Joanne, thank you so much for your review. Grace is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Order Issue
I recently experienced a problem with my order and Grace was eager to help and get the issue resolved very quickly and efficiently turning it around in just under 48 hours, I’m very impressed, keep up the good work. I’ll definitely will be returning
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Sarah, thank you so much for your review. Grace is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Great!!!
Absolutely loved my vase ,makes a lovely decorative item .Would most definitely recommend it. Super speedy delivery also and well packed too.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Sharon, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Fabulous products
Fabulous products, great service in store.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Lyn, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
I’ve bought goods from Rowen many times…
I’ve bought goods from Rowen many times over the years, each time the quality has been superb and true to description. Fast service and delivery every time. Love the products, it’s one of my favourite places to shop with.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi, thank you so much for your review. Make sure to come back soon as we’re always sourcing unique and luxe pieces for your home - Team RH x
shop is very well laid out and have…
shop is very well laid out and have lots of beautiful items . I will be in again soon.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Rona, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
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