I’ve bought a few things from Rowen Homes now, they have some lovely things. A special mention has to go to Caroline, who I speak to on Instagram. She is absolutely fantastic – always so friendly,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
An item I had ordered came broken - probably because of the delivery drivers! I sent an email asking for a solution and the lovely Rosie responded the very next day issuing a replacement! Amazing serv... Mehr ansehen
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Fantastic customer service.... I had a broken item come though delivery... due too the courier.... I contact rowen about the matter and within two days a replacement was sent out... thank you for sp... Mehr ansehen
Unternehmen hat geantwortet
We have recently renovated a property and I have bought numerous items from this Company during the last six months large and small. Service and quality is excellent. Items include Corner Suite, Bedro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Rowen Homes
Vom Unternehmen geschrieben
The Rowen Homes team is a friendly team of 32 (and growing!). We're well known for our on-hand customer service team who are always happy to help you out, whether its asking a design question or queries about an order. We'll do our very best to help you, that's why our customer service team is available 9-5, 5 days a week.
We're based in Newcastle Upon Tyne where we dispatch your orders from. We're all about providing you with the best quality, luxurious homeware available, that's why our team of interior designers and buyers hand pick all of our items.
Luxury Homeware Delivered To Your Door
All of our items are sold online through our website, we know you're going to be super excited to receive your items! That's why we offer express delivery on most of our items in the warehouse.
Returns
We're only human, sometimes accidents do happen. Whilst we do everything in our power to ensure your items arrive with you safely, on rare occasions they might arrive with a fault. If this happens to you, please get in touch with our team as quickly as you can - it's our job to make this right for you!
If your item has arrived and it's just not for you, don't fret! Our customer service team are more than happy to help you.
Kontaktinformationen
Unit 6 Franklin Industrial Estate, NE21 5TL, Blaydon, Vereinigtes Königreich
- 0191 743 0219
- hello@rowenhomes.com
- rowenhomes.co.uk
4,6
Hervorragend
3298 Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
I tried for ages to find a wallpaper to…
I tried for ages to find a wallpaper to match my front room. This is beautiful and so easy to put up
I over ordered and sent 2 back & was refunded in 2 days no quibbles
Brilliant 🤩
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Paula, thank you so much for your review! We’re so glad you loved your experience. Be sure to check back soon—we’re always sourcing unique and luxe pieces for your home.
– Team RH x
Quick response by Jenna today ,
Quick response by Jenna today ,
Thank you
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Cassandra, thank you so much for your review. Jenna is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Very helpful and issue resolved…
Very helpful and issue resolved immediately
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi , thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Every single product i get from this…
Every single product i get from this Company are 5 stars and over excellent quality excellent packaging and first delivery I’m obsessed i can say some of the items are very expensive but i can see why. I’m truly one Happy Customer i won’t go anywhere else
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi , thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Returned item as unsuitable and had to…
Returned item as unsuitable and had to ring to follow up on refund, spoke with Amy who was extremely helpful and processed my refund quickly.
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Linda, thank you so much for your review. Amy is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Taupe pictures!!
Lovely pictures.downside is that they looked slightly darker on web page.i would say not quite taupe!! But keeping them as they still go with decor. Would buy from this company there products are first class and great value for money
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Thank you for your review - Team RH x
Beautiful furniture
Beautiful furniture. Great communication in terms of the order process and delivery.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Ladds, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
My new favourite shop
Great products, great service-my new favourite place to shop😍
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Alexander, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Great experience ordering so far
Great experience ordering so far. Both Caroline and jenna were super helpful when i was having a bit of difficulty ordering. Can’t wait for my item to arrive, have a feeling I’ll be ordering lots from this company!
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Katie, thank you so much for your review. Caroline and Jenna are such stars. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Always great products and service and so quick the…
Always great service and so quick the vase and flowers look fantastic and so expensive but only cost £50 for the pair this is my second purchase and definitely won’t be my last love this shop x
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Marie, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Caroline really helped me today trying…
Caroline really helped me today trying to order a bed and gave me a good discount on my bed I really appreciated this.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi , thank you so much for your review. Caroline is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Lost Order
Had to contact Rowan Homes, part of my order got lost, Grace picked up my email and sorted out my order within 24 hrs, great service.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Pauline, thank you so much for your review. Grace is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Lovely products
Lovely products , really pleased, good delivery time
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Keith, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Good quality
Good quality, but shade was smaller than it looked on the photo.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Pauline, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Quality Rug
Rug as pictured and as described. Delivery was prompt
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Sue, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Amy was amazing
Amy was amazing, super helpful and accommodating!
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hello Ashley,
Thank you for your lovely words! We’re so happy to hear you had a great experience, and Amy will be delighted with your feedback.
Team RH x
Amy dealt with my problem efficiently…
Amy dealt with my problem efficiently and professionally. Great customer service
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hello Julie,
Thank you for your kind words! We’re so happy to hear you had a great experience, and Amy will be delighted with your feedback.
Team RH x
Amy - super helpful
Amy was super helpful in processing my return. This is really important to me when shopping online and the returns experience will keep me shopping with them again. Thank you
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Michaela
Thank you so much for your lovely review! Amy really is a star — I’ll be sure to pass your feedback on.
We’d love to see you back again soon for more beautiful Rowen pieces!
Team RH x
Beautiful wallpaper
I was deliberating whether to change the wallpaper in my bedroom and I saw Rowan had 20% off which gave me the push. My next decision is whether to do the job myself (always have done) or pay a professional.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Ann, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Thanks to Amy at Pink boutique she arranged my refund…
Thanks to Amy she arranged my refund quickly for me due to the courier not delivering my item. Thank you!
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Louise, thank you so much for your review. Amy is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
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