Screwfix Bewertungen 

I am (was I suppose !) a regular customer at their Ireland stores and frankly had no complaints at all until now. From time to time, they give discount coupons so a few days ago, I decided to use one for the first time when doing a purchase online. Valid dates, min purchase, coupon code - all checked out but for some reason the system wouldn't accept it. No problem - paid the full amount but enquired at the store when I went to collect. They confirmed that the coupon was valid and was told that it was best to inform Screwfix of the problem via email. Which I did, using the online form provided on their website. The acknowledgment said that they would come back to me within 3 days. This was the 16/01/2024 and I'm still waiting.

Forget the €10 discount. It's your attitude and indifference in situations like these that really bothers me.

Great shop, great service. Being able to read descriptions of items and customer reviews online is a huge help for the DIYer. Great prices on tools and regular special offers. I have made hundreds of purchases from them since they came to my town 5 years ago and I haven't had any bad experiences.

Charged my credit card but no order confirmed. Had to call them and they said their automated security system removed my order. Couldn't tell me why. No notification. But still charged me €86

Farce of a company

Item arrived but product was missing a part (Milwaukee Sprayer), not the fault of Screwfix. However, would have been at least 7-10 days to return it and get replacement. No instant swap available in their shops near me, or a better solution offered. Pretty disappointed and has delayed my work. The chat agent was great though. Waiting on return label now and have purchased a new one elsewhere that will arrive on Friday.

I recently bought their brand of cordless angle grinder. Being delighted with my purchase, I sought out the addition of a chuck attachment as advertised on the Screwfix site. Unfortunately, the same staff attendant wasn't there and was looked after by someone else with a less-than-desirable attitude. The chuck attachment I was being offered didn't screw in with the new angle grinder I had purchased the day before, so I asked the attendant to enquire within the company as to why it didn't work and maybe phone me. He didn't seem interested and refunded my purchase, mainly in coinage. It is a pity to receive such a varied service within a reputable company, but that's life.

Bought a shower from Screwfix and I am very pleased with it. Gar who I dealt with was extremely helpful, and a pleasure to deal with. I will definitely be purchasing from Screwfix in the future.

Great customer service, lovely staff and very helpful

went to screwfix to buy a dehumidifier the chap who helped me couldn't have been anymore helpful. rwally knew his stuff. thanks so much. I am delighted with my new dehumidifier.

Black Friday what a farce
Item advertised was not available all week
Blow and behold it is available again now within 2 to 3 working days this option unavailable during the black friday deal now back at full price.

I cannot speak highly enough of the staff at CLEVEDON. The staff are helpful and knowledgeable and returns are accepted without a quibble. In July a young lady carried a very large package out to my car for me which, at 89, I was most greatful.

I ordered two T80s from Newry in Northern Ireland. The boxes were wrecked on arrival from England a week later and opened. The unopened tag on a Triton shower means you have comfort in knowing all parts are in the box.
It begs belief (no matter how stupid a store man is) that somebody gave the ok to ship two opened and battered boxes to another store. Extremely disappointing and unprofessional. Be careful when dealing with Screwfix. On a small plus the staff were OK to deal with in Newry.

Sarcasm I can do without.
Waiting for my items to arrive after I logged on the app on my phone saying I was outside.Rushden Depot.
Arrived inside to be greeted by LUKE a unprofessional, attitude sloppy salesman.
He needs to be back of shop Not behind counter and right at the back.

I visited the Barnsley store near the retail park recently to buy some LED lighting and wiring. The gentleman who served me named Paul was very helpful friendly and knowledgeable about the items I needed. He was very pleasant along with other members of staff who were likewise the same. Overall a fantastic experience of good quality customer service keep it up, five stars from me.

Quick, accurate without any unneeded embezzlements.

Ordered in store and item del to home without del charge, 2 days later :) really great customer service and no hassle at all.
Delighted to receive the item so fast as needed it for weekend ahead. Thank you Screwfix Sandyford!

Impressive range of products at affordable prices. The only drawback is the parking situation at the Battersea store. Fortunately, the click and collect option generally ensures that you can confirm the availability of items before you set off.

I would like to thank Mike at Market Harborough Screwfix for his help and determination to find what I was looking for. Without his help I would have not been able to sort my plumbing problem.

Shop around! You might think (as I did) that screwfix is cheap but recently I'm noticing some very big price differences on some items. I was buying 'mushroom' insulation fittings and they didn't have them in stock so I was looking elsewhere and shocked to see price difference of about 9 euro for each bag and you could use as many as 20 bags in many scenarios. I do like the service though in their shops.

Had an issue with a Titan Strimmer that broke down and was just 1 years sold. Screwfix Wexford Town were great to deal with .... Took it back with minimum fuss and gave me a new one as was under 2 year warranty. Delighted with the customer service, speed and efficiency.

Great help from Seán today! Looking for a part for my kitchen taps..Very pleasant and helpful..Got exactly what was needed!