Sebago Bewertungen 

2 100
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Poor customer experience: bought a pair that was too small and arranged a refund. I tried the shoes on twice, despite the fact that the company refused to process it, saying the shoes were now worn an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just replaced my Lightsides after 6 years of solid service with a pair of Triton deck shoes. Ordered them direct from Sebago. Delivery was quick, sizing was accurate, and the shoes look and feel well... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The delivery time was excellent , I have yet to wear the new ones but I do think sizing in certain styles do different slightly . I have been buying sebago for 25 years plus , so had a few pairs , sha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quality, quality, quality. It's my opinion that it's impossible to buy better longer lasting shoes of Sebago's quality & style from any other company. Sebago may seem expensive but the durability of t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

2100 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 16 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(2 100)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Shoes well made.

Shoes well made.
Good fit
Price ok
Delivery quick
No complaints.
Thank you.

23. September 2025
Sebago-Logo

Antwort von Sebago

Hi Martin

Thank you for sending your 5 star review, much appreciated. We are very happy to note you have no complaints regarding product/price or delivery. We hope you enjoy wearing your new Sebagos.

SEBAGO Customer Service

Bewertet mit 4 von 5 Sternen

Sebago - reassuringly expensive

I like Sebago shoes and recently bought a new pair from (as far as I remember) the Sebago website. Everything worked and the shoes arrived promptly. I was a little disappointed to learn that the shoes are no longer made in the United States but, for a UK resident, it doesn't really make any difference.

28. April 2025
Sebago-Logo

Antwort von Sebago

Hi William

We’re delighted to hear that your order arrived promptly and that you’re enjoying your new Sebago shoes. We appreciate your feedback about manufacturing and are happy to note you found no difference with the product.
Thank you for taking the time to send in your feedback, very much appreciated

SEBAGO Customer Service

Bewertet mit 5 von 5 Sternen

Price dropping is helpful

Price dropping is helpful

1. September 2025
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Antwort von Sebago

Hi, we're happy to hear that you find the price drops helpful. We appreciate your positive feedback and thank you for your review.

Kind regards
Sebago Customer Service

Bewertet mit 1 von 5 Sternen

Very disappointing experience & quality

This is my first time writing a negative review, but I felt I had to after leaving the store feeling like I’d been fooled after speaking with their manager.

The shoes are advertised as “4 seasons,” “waterproof, flexible and durable.” I bought the Classic Dan Leather Loafers on 26th July 2025 (£240) with the expectation they would last a couple of years, especially as they were marketed as a premium, durable option. I thought it would be worth investing more than double the cost of other loafers, which usually last me 1–2 years.

Unfortunately, after just 2.5 months of light wear (3 days a week, only walking to the tube and office), the soles were already halfway gone. The store staff told me to go across the street and pay £110 to get them resoled — otherwise the damage would reach the upper part of the shoe and cost even more to repair.

When I raised this in the King’s Road Sebago store, I was referred to the manager. His response was essentially: “You bought leather soles, what did you expect?” I explained that for £240 “durable” shoes, lasting less than 3 months was unreasonable. He gave me an example of how he owns the same pair in black, only wears them on special occasions, and had to resole them after a year. I replied that a year sounded reasonable, but 2 months is far outside the norm. His reply: “We never said how long they would last” and “The soles are made to be resoled.” Definitely not what I was expecting to hear.

Sebago UK head office wasn’t helpful either. Their email response was: “Unfortunately the Kings Road store is operated independently and as such we are unable to process returns or offer advice on their behalf. If you feel that your shoes have a manufacturing defect, I recommend bringing them back to the store with your proof of purchase.” Draw your own conclusions from that. So, 2 months after purchase, I’m £240 down and now being asked to spend another £110 just so that initial £240 isn’t completely wasted — all while being treated like a fool.

After checking with a solicitor, this appears to be a breach of the Consumer Rights Act 2015, which requires goods to be of “satisfactory quality” and “reasonably durable.” Sebago’s position is simply to deny any responsibility. Luckily, I purchased through Amex, whose customer service is excellent, and I’ve raised a Section 75 claim with them in the hope of getting my money back.

I honestly liked the look of the shoes, but the experience has left me feeling scammed. At this point I regret buying them and can’t recommend Sebago to anyone. Not my first pair of leather-soled shoes, but it will certainly be my last from this brand.

5. Oktober 2025
Bewertung ohne vorherige Einladung
Sebago-Logo

Antwort von Sebago

We appreciate you bringing this to our attention. We're sorry to hear about the condition of your loafers and the unsatisfactory experience with both the store and our head office. We'll review your feedback regarding the durability of the soles and the service you received to see where improvements can be made. Thank you for your time.
Kind regards,
Sebago Customer Service

Bewertet mit 5 von 5 Sternen

Excellent shoes

Excellent shoes, prompt dispatch/delivery and the price is very reasonable. A very good company indeed.

31. August 2025
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Antwort von Sebago

We're so happy to hear that you are pleased with your Sebago shoes Hugh. Thank you for your very positive feedback!
Kind regards,
Sebago Customer Service

Bewertet mit 5 von 5 Sternen

Classy shoes

Arrived very quickly and look really good.

28. August 2025
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Antwort von Sebago

We're happy to hear that your order arrived quickly and that you like its appearance. Thank you for your positive feedback; we appreciate it.

Bewertet mit 5 von 5 Sternen

Fast delivery and excellent shoes at a…

Fast delivery and excellent shoes at a very good price for both pairs.

22. Juni 2025
Sebago-Logo

Antwort von Sebago

We're happy to hear that you received your shoes quickly and that you find both pairs to be excellent and well-priced. Thank you for your positive feedback!
Sebago Customer Service

Bewertet mit 5 von 5 Sternen

Easy to order, good quality

Easy to order and arrived within the express delivery 1-2 day window. Good quality boat shoes, solid construction and comfortable from day one.

14. September 2025
Sebago-Logo

Antwort von Sebago

We're happy to hear that you found ordering easy and received your boat shoes promptly! We're glad you appreciate the quality, construction, and comfort. Thanks for your positive feedback!

Bewertet mit 5 von 5 Sternen

very good product

30. August 2025
Sebago-Logo

Antwort von Sebago

Hi Christopher, thanks for taking the time to leave a five-star review. We're glad that you're happy with your purchase and we hope to see you back in future.
Sebago Customer Service

Bewertet mit 5 von 5 Sternen

Good quality shoes

Good quality shoes. Classic designs.

13. September 2025
Sebago-Logo

Antwort von Sebago

Hi Luke, we're happy to hear that you appreciate the good quality and classic designs of our shoes. Thanks for taking the time to leave your five-star review.
Sebago Customer Service

Bewertet mit 5 von 5 Sternen

I had an issue re sizing

I had an issue re sizing. Problem resolved due to great customer service . Cannot fault it in anyway

11. September 2025
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Antwort von Sebago

Hi Sally, that’s great to hear. Sounds like you had a really positive experience. We are delighted you have enjoyed our customer service. Thank you.

Bewertet mit 4 von 5 Sternen

Great shoes high quality had to return…

Great shoes high quality had to return for smaller size at my cost not really ideal as free returns would have been nice but not available cost of £15 to send back for exchange and waiting another week for return

21. August 2025
Sebago-Logo

Antwort von Sebago

We appreciate your feedback on the shoe's quality. We're sorry the return process wasn't ideal and that you incurred a return shipping cost. We'll review our return options to improve the customer experience. Thank you for your patience.

Bewertet mit 2 von 5 Sternen

The shoes arrived promptly but with a…

The shoes arrived promptly but with a scratchy on top of one of them

28. August 2025
Sebago-Logo

Antwort von Sebago

Hi Terry
Sorry to hear your shoes arrived with a scratchy on top
Please contact us at webmail@gldgroup.com with a photo and we will be happy to help
Thank you
SEBAGO TEAM

Bewertet mit 5 von 5 Sternen

good quality

good quality, worn sebago shoes for 20 years plus

20. Juli 2025
Sebago-Logo

Antwort von Sebago

Hi Bob

Thank you so much for your feedback. Fantastic to know you have been enjoying Sebagos for so long and love the quality too

SEBAGO TEAM

Bewertet mit 4 von 5 Sternen

Right colour

Right colour, navy blue with black sole rather than white.

7. September 2025
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Antwort von Sebago

Thanks for your positive feedback Nigel. We hope to see you again soon.
Kind regards,
Sebago Team

Bewertet mit 5 von 5 Sternen

Sebago, what’s not to like!

I’ve bought several pairs of Sebago shoes and boots over the years, and I love them. On this occasion, I took advantage of a pair of boots in the sale that was emailed to me, which were a bargain not to be missed … great Sebago quality, great boots, and for a price that was just ridiculous, a serious bargain. Add to this a great delivery service, quick and fully traceable, I just couldn’t be happier!
I’ve been a long time Sebago customer, and I will continue to be so for a long time to come!

22. August 2025
Sebago-Logo

Antwort von Sebago

We're delighted to hear that you love your Sebago boots and we really appreciate you taking the time to leave us feedback Stuart. Thank you for being a long-time customer, we value your continued support!
Kind regards,
Sebago Team

Bewertet mit 5 von 5 Sternen

Great service great shoes

Everything was exactly as I was expecting! Great products

3. September 2025
Sebago-Logo

Antwort von Sebago

We're so happy to hear that your Sebago shoes met your expectations Tim! Thanks for your positive feedback. It's very much appreciated.
Kind regards,
Sebago Team

Bewertet mit 5 von 5 Sternen

Reliable!

I’ve been wearing Sebago docksiders for over 30 years well made tough little work horses!

1. September 2025
Sebago-Logo

Antwort von Sebago

We appreciate your long-time support and are so glad to hear that our Docksiders have been such reliable and well-made shoes for you over the past 30 years!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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