S O'Brien Heating Solutions Ltd Bewertungen 

Engineer was polite and efficient. Effortless service!

I’ve not ever come across a set of people who are genuinely concerned and care about there customers, I had a fault with my central heating, yesterday, Christmas Eve, it was freezing, they didn’t have the part in stock, it would have been after Christmas to receive it, there engineer as due to leave at 12 o’clock lunchtime for his Christmas break, instead, he told me he wasn’t going to leave me cold over Christmas and said he would drive to Leeds (about 50 miles away) and pick up the part directly from the supplier, he went and picked the part up and fitted it that afternoon, I’m here now on Christmas morning, all nice and warm thanks to these lads, His name was Micheal, thank you, much appreciated and have a lovely warm Christmas like I can now thanks to you.

Had my boiler serviced last week. Excellent communications from the office team and really polite professional engineer.
Highly recommended.

Always a pleasure dealing with this company, fantastic service and fantastic staff! Merry Christmas to your whole team!! :)

Excellent service.... arrived on time , very efficient and polite ..... would DEFINITELY recommend to anyone 👌

Highly recommended, great customer service 👍🏻

Needed our heating looking at.....attended on time fixed it at a fair price..nice an warm now.. job done

I had my boiler service completed by S O'Brien Heating on behalf of British Gas, I was given an estimated time of arrival in the morning, engineer turned up in that time was very polite and professional. I have since used S O'Brien for a breakdown which they got my boiler up and running within a day fantastic service would definitely recommend.

Highly recommend S O'Brien Heating Solutions. Excellent service.

We had our annual British Gas Homecare visit from an S.O'Brien engineer on the 15/11/21. We told him that the boiler had recently been acting up (switching itself off randomly, making odd noises). He briefly looked at it and said it was fine 'just a small leak, normal, nothing to bother about'. He gave us a piece of paper and left.

We then had to call British Gas up after our boiler got worse, as did our 'small leak' which has resulted in water damaging the wardrobe/upstairs wall and my kitchen ceiling.

The British Gas engineer was fantastic and said the boiler should never have been left as it was as it was dangerous. He swiftly got the part needed, repaired the boiler and has also put in a complaint.

I am currently waiting for a tradesman to quote how much the repairs will cost.

British Gas is using this company customer service is lacking. Care in service is lacking. British Gas has delivered this subcontractor. Cancelled Home Care, Failed to have the opportunity to quote for New Boiler instillation. Are you really saving money not employing enough engineers. Because you lost the above. I would never have this company at my address again.

Where is Paris ????????????

That’s was the Name of the Guy from SO ‘ Brien ,

Who went to the wrong address and did not turn up to our house . The whole set up is a total JOKE !!!
How British Gas are using this company. ??????????

Words fail me worse level customer services ever

I have informed British Gas Never ever propose to sent this company to my address

My heating stopped working on Sunday, i called S O'Brien's who confirmed they would get somebody out to me on the following day. They turned up on Monday morning, fixed my heating and hot water and got my boiler working again. I could not fault their speedy customer service, kept me up to date and ensured everything was fully operational. Very professional people. Thank you so much S O'Brien Heating !!!

Efficient, Honest, Cost Effective and Fast.
I had a problem and called ‘out of hours’ late Sunday evening.
9am Monday morning I had a call back and by lunchtime the engineer was knocking on my door.
Cannot recommend highly enough.

Spoke to the company about a heating issue I had, it was basically stuck on all the time, an engineer was scheduled for the following day, arrived promptly and replaced a faulty valve, polite staff and very professional, thank you,
Mr T Blacklock

Had my boiler serviced by S O’Brien Heating Solutions Ltd.
absolutely great service. Very friendly and explained everything they were doing. Would highly recommend this company.

Excellent service. Can not recommend this company enough. I had no heating or hot water. Engineer rang me to say when he’d be there, turned up on time and boiler was repaired with no issue. Engineer was really polite and helpful. I will definitely use them again.

I would highly recommend the services of this company. I have had my boiler serviced and landlord checked for the last 5 years and I can confirm that the service received was a very high standard and won't use anyone else. The team are experienced, knowledgeable and care about the customer. Thank you again for all your efforts it is very much appreciated as nothing is too much trouble.

The engineer left and when I went upstairs an hour later the towel rail bleed vv was left leaking and there was a pool of water on the floor.Not happy.
Ref 1139849.