Order was fulfilled without major issues. Seemed like the shipping got held up but after contacting customer support it was smoothly resolved
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Spade is the third smart watch vendor that i have dealt with. The first two, their smart watches were crap and the customer service was worse. Still waiting for replacement watches from both. Spade sm... Mehr ansehen
The watch battery is no.1 in longevity and I am pleased to use it, plus applications are effective. The customer service is great and timely responsive. I feel heard and they really try to help... Mehr ansehen
I ordered Gold stainless steel belt for my Smart Watch2 to Spade & Co. Unfortunately, they didn't have inventory for that. So, I switched my order to the Black one. I got it today. It took 15days sinc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Spade & Co is a health and fitness brand committed to improving people's lives. Our goal is to empower everyone to live a healthier and more active lifestyle. Our latest product, the Health Smartwatch 3, is designed to help you track your daily activity, heart rate, blood oxygen level, and sleep.
Kontaktinformationen
5940 S Rainbow Blvd Ste 400 #62665, 89118, Las Vegas, Vereinigte Staaten
- (725) 900-3426
- hello@spadeandco.com
- spadeandco.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 53 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
This watch was so great…
This watch was so great, I gave my Apple Watch away.Love it
Great overall order- receiving the…
Great overall order- receiving the watch… watch and app work together well and I am happy with purchase
Good Watch
So far, it seems like an excellent smart watch for the price. The band was a little on the small side but it fits okay.
Watch Frozen
We had a problem with one of the watches and we were trying for hours to fix it. I decided to call and in less than 10 minutes the watch was back on. The watch is a smartwatch health 4.
The product is reasonably priced
The product is reasonably priced , performs as promised, delivered promptly,
Actually got a human on only 2nd try
I had a problem with the watch and they answered quickly and the solution worked. I wish I did not have to go through AI first but that is life now
A great watch
Excellent Customer Service
I have worn the Health”3” for a few years with no problems, but decided to upgrade to the “4”. Subsequent to purchasing I received a random marketing email from Spade and Co. I took that opportunity to explain that I was having trouble setting up the language on my new “4”. Trisha forwarded my email to Kelly who emailed me specific instructions the same day. Thank you both for the excellent customer experience!
Bob H
Responsive and helpful.
5 stars for value, design and customer service.
First of all, this is a terrific design and an amazing value. We have just ordered a second one.
This watch does all it claims to. The battery is long lasting and fast charging with an easy magnetic attachment.
I emailed the company because my watch face changed after a few days. I wondered if something was wrong with it. I had an immediate response from "Trisha" with repeated help until I was able to change it back to the face I wanted in settings. Turns out I must have accidentally changed it when I was learning how to use the options.
I am already getting better sleep because this watch gives me feedback which informs and motivates me.
Customer service was quick to respond…
Customer service was quick to respond to my concern. I do like the watch, but wish the protection sheet was better.
I was so grateful to call in and get my…
I was so grateful to call in and get my order redone and cancel and put back in. I had the pleasure of speaking with Nick Turner, and he was so wonderful, outstanding, very patient. I am a first time customer to order the smartwatch for and I am so excited. Can't wait to get it. I will be doing a review on it. In a week after I get it, but I just wanna say your customer's service is outstanding. I put in a email and I got a email back. Real fast. So I will just like to say, keep up the good work and again. Thank you to Nick Turner or his time and patience.
Trisha...was very patient w explaining…
Trisha...was very patient w explaining each step.
Arrived on time
Arrived on time. Watch is everything I wanted.
Thank you,
Sandye Hesford
I am very pleased with my Spade Health…
I am very pleased with my Spade Health Watch 4. I did have an issue, however the support/customer service was great and helped me to take care of my issue.
Spade & Co were able to resolve an address issue
Spade & Co were able to resolve an issue regarding an address change. After investigating the situation they decided to send a new order to the correct address. I appreciated the support from their customers service team.
I am 91 years old
I am 91 years old. I ordered my Health Smarthwatch 4 from Spade. I didn’t think I would be able to start my watch. It was easy. I ordered a new metal band . It is beautiful. I have the pink gold watch. I get many compliments. I love my watch & band. Order it you will love it also.. 💕
PS. Great company…
fantastic product for affordable price
fantastic product for affordable price. have the watch and scale and love both pf them
timely response
Great Customer Service
After first receiving my new smartwatch and knowing I made the right choice, I ordered 2 more bands. When I put one of the new bands on a 2nd time after only wearing it once, the pin broke and I was unable to wear it. In response to an email I received asking how I liked my new smartwatch, I mentioned the broken pin and asked about a replacement. They are sending me a new band at no cost. That's great customer service and I definitely will recommend Spade & Company!
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