Order was fulfilled without major issues. Seemed like the shipping got held up but after contacting customer support it was smoothly resolved
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Spade is the third smart watch vendor that i have dealt with. The first two, their smart watches were crap and the customer service was worse. Still waiting for replacement watches from both. Spade sm... Mehr ansehen
I ordered Gold stainless steel belt for my Smart Watch2 to Spade & Co. Unfortunately, they didn't have inventory for that. So, I switched my order to the Black one. I got it today. It took 15days sinc... Mehr ansehen
Unternehmen hat geantwortet
The watch battery is no.1 in longevity and I am pleased to use it, plus applications are effective. The customer service is great and timely responsive. I feel heard and they really try to help... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Spade & Co is a health and fitness brand committed to improving people's lives. Our goal is to empower everyone to live a healthier and more active lifestyle. Our latest product, the Health Smartwatch 3, is designed to help you track your daily activity, heart rate, blood oxygen level, and sleep.
Kontaktinformationen
5940 S Rainbow Blvd Ste 400 #62665, 89118, Las Vegas, Vereinigte Staaten
- (725) 900-3426
- hello@spadeandco.com
- spadeandco.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I love the watch and the customer…
I love the watch and the customer service is really good. I have had a few glitches in trying to set my watch up and whenever I call customer service they are right there to help.
Trisha did a great job in getting my…
Trisha did a great job in getting my new SmartWatch 4 setup. I could not have done it on my own. She was very patient in helping out an 84 yr old Senior Citizen who is a recent Cancer Survivor after having Radiation and taking a Precribed Medication.
Trisha even checked back with me today for any other issues. I did use her services again today…May 21st with several other questions. She even told me to E - Mail her if I have any other problems. Kudos to her and her outstanding service, I am looking forward to touching base with her again in the future. Used the Watch today for the first time in my Daily Mall walk. Covered 2,28 miles. So far so good, Trying to get to 3 miles like before I was diagnosed with Prostate Cancer. Little by little. We should have more people in the world like Trisha,
It would be a better place.
Dan G. (New Customer)
It took a little while but the problem…
It took a little while but the problem was resolved.

Antwort von Spade & Co
Trisha was very knowledgeable on the…
Trisha was very knowledgeable on the product and went out of her way to be sure I knew how to access features.
Everything about this watch was simple
Everything about this watch was simple. It was simple to purchase. It was simple to set up. And, it is simple to use/wear.
I was having trouble with getting messages and calls on my phone
I was having trouble with getting messages and calls on my phone. Trisha at Spade customer support suggested that perhaps the DND was still on! Yep! That was the problem. Thank you, Trisha!
Had an issue with a wrist band I…
Had an issue with a wrist band I bought. The Spade & Co team were extremely helpful in fixing the issue. Very please with their service. Recommend them anytime
Their customer service is top notch
Their customer service is top notch
The Smartwatch 4 is so capable. I only have to charge it once every two weeks.
It tracks my steps, heart rate, breathing, stress, Sp02, workout records energy, you name it, it tracks it.
I could not be more pleased.
Decent inexpensive smart watch
Decent inexpensive smart watch
I am really enjoying my watch
I am really enjoying my watch. I only have to charge it every few days. I like the ability to change the face of the watch. And, I LOVE that the band tucks in to itself..
There are many aspects of the watch I probably have not used yet, but so far, I can honestly say that is is my favorite watch ever.
Excellent product
Excellent product! We love our watches!
They responded quickly to each email
They responded quickly to each email
This company tells the truth about…every detail of there smartwatch. Its amazing how the battery stays charged for so long.
This company tells the truth about their smartwatch. I go for at least 10 days before I have to charge my Spade smartwatch. I had the first one of their smartwatch and then decided to get one for my friend. She has done nothing but brag on her watch. We are both now wearing the Spade smartwatch 4 and couldn't be more happy with them. I recommend them to all my friends and family. They are so reasonably priced and actually do a better job than my sister's apple watch which she paid a fortune for.
Watch is fine but the bands suck
Watch is fine but the bands suck. Got so frustrated with the poor quality, I went back to an apple watvh

Antwort von Spade & Co
Spade Smartwatch
My Spade smartwatch arrived in a timely manner and has all the features I was looking for. I also purchased a couple extra wristbands. Attaching the wristbands can be challenging with its small wire tips, but once they’re attached securely they stay in place.
I love my new watch
I love my new watch, it does so much and the price was right!
Great watch and prompt delivery.
Great product for the price
Great product for the price. Customer service has been excellent. Would highly recommend this product.
Stay with me and answered all my…Fixed all my problems and questions
Stay with me and answered all my questions and my problems fixed, He is the best, I had call 15 minutes before and when I told the person my problems, they just hung-up.
Had a 2
Had a 2, loved it. Replaced it with a 3. Nice watch. Ordered a clip metal band and received a magnetic band. I already had a magnetic band. I wanted thge clip as the magnetic attached itself to a work bench, the laptop, the refer door...
I reached out and was told the clip style was no longer avalable.
I was not offered a return and refund. I was not offered a credit. I Got a run around of what is offered and what is no longer avalable in the email chain that contradicted one another.
The clip style is still on site.
I had considered the 4 as an upgrade. But I dont trust Spade any longer.
All over a band and the way I was treated.
I still have a sour taste from the experience.
The watch is not the issue. Customer service is.
Spade lost a repeat customer over something so simple.
Update 6/07/26 They may have reached out to someone somewhere; it was not me though. Sadly.

Antwort von Spade & Co
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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