Spinny Bewertungen 

Coppany is only interested in making profot both from seller & buyer giving you lowest possible price for car you are trying to sell. On other hand while inspecting car they quote high price for same car. Probably they are not in position to get you right price for car that you are trying to sell or trying to make profit both ways. Had negative vibes from this company showing you that they are only interested in selling you car rather than selling your car.

I initially had a terrible experience but Spinny has corrected their flaws and all ended well.

Dear Spinny Support Team,
I am writing to express my strong dissatisfaction regarding the purchase of my Honda City, which I bought on the 6th of this month.
To date, I have not received the secondary key for the vehicle. Furthermore, I was unfairly charged a deduction of 2000 rupees, allegedly because the second key was few days late and noboday informed me on that. This charge is completely unjustified, especially considering that I am still waiting for Spinny to deliver the secondary key that belongs to my car.
I request you to resolve this issue and refund the 2000 rupees immediately, and provide the secondary key without any further delay.
Sincerely,
Pankaj

There is no negative review score otherwise i will give them a -10 score, going to spinny is totally waste of time and efforts. They will offer you a 40% market price and that's also not on their plateform but by some private mobile number and once you refuse to accept the price suddenly you see that your sale order has been cancelled. They will not provide you quote on their portal. Better to sell in open market but not on spinny..

Recently we booked for two-time car inspection, but service is very worst don't go with spinny they don't no time value

The overall process is pathetic, unnecessarily time-consuming, and poorly coordinated.

The inspection engineer came to my doorstep, and I spent nearly 45 minutes during the inspection, providing every detail requested. I assumed the information was being properly captured in the system.

However, later after few hours, I received a call for the final price discussion, where the representative started asking for several details all over again. I was informed that some information had not been updated properly by the inspection engineer.

This is a basic process-integrity issue. Why should the customer spend additional time repeating and validating information that has already been provided during the inspection? A well-integrated process should ensure that information flows seamlessly between the inspection and pricing teams.

In the era of AI, automation, and digital-first customer experiences, making customers repeatedly provide the same information is simply unacceptable. It reflects a lack of coordination and puts the burden of an internal process failure on the customer.

Customer time is valuable, and a process that wastes it at multiple stages is a frustrating experience.

My experience was good with spinny team and monika mam she helps me alot while claiming my insurance .

I was looking for a 2nd hand car and I likes one .. So when following up they literally made n number of calls and msgs to book a car on the spot to ensure the car will not be sold .. I told I will come and check but seriously .. On the website it is pretty convincing and I trusted and booked the car with 5k ..

The next day when me and dad went for checking car it is totally a mess with n number of dents repaintings and even bonnet is having issue in getting closed. I thpought ok fine and wanna go for other cars in cars 24 and cancelled the booking ..

Now here comes the drama .. Firstly they told without any hurdles it iwll be refunded .. I have waited for a week and when asked they told its a tech glitch .. I thought ok and shared ofcourse I scolded too for delay .. After sgharing I have waiting for 3 more days not saying they need passbook and all ..

I already bought a car in cars 24 a week bk .. Had 2 wonderful trips and still following up with this spinny for the petty 5k ..

Now, I think I have to give up this 5k and im ok with it rather than running back of them and losing my mind depsite of myt busy sschedulings ..

Guysss .. Please dont and nvr trust this Spinny ..
Very painful experience ..
Go for cars 24 if you wanna buy trusted cars and with 0 -ve customer service ..

All The Best :)

I would rate Spinny ZERO stars if that option were available.

My experience with Spinny has been extremely disappointing. The staff’s behaviour is rude, unprofessional, and completely unacceptable. During calls, I was literally asked to “shut up” when I tried to explain my concerns. They don’t listen to customers and show absolutely no willingness to consider alternatives or resolve issues.

My experience with the Sector 48, Gurgaon team has been particularly horrible. I had to follow up repeatedly for every single thing, while the staff seemed to have very little accountability or sense of customer service.

What is even more frustrating is that quotations were prepared without properly discussing things with us, and I felt that there were attempts to push their own calculations rather than transparently explaining the options. As a customer, this leaves you feeling completely helpless.

There is also no clear and easily accessible grievance mechanism where customers can directly escalate such serious issues.

Honestly, I have never experienced such pathetic customer service from a company of this scale.

Spinny doesn’t just take you for a spin — they take you for a ride.

I strongly recommend thinking twice before choosing Spinny. My experience has been nothing short of a nightmare.

My experience with Spinny has been extremely disappointing. There seems to be a serious lack of coordination, and the commitments made to customers are simply not honored.

I would not recommend Spinny to anyone planning to buy a car if they expect reliable service and proper after-sales support. My FASTag issue remained unresolved for almost a month, despite assurances that everything would be handled by the company. In the end, I had to get it done myself from an outside provider.

If customers are ultimately expected to arrange such basic services on their own, then why does the company make promises that it cannot fulfill? The entire experience has been frustrating, unprofessional, and far below the standards one would expect from such a well-known company.

Spinny seriously needs to improve its coordination, accountability, and customer service.

Had a very bad experience with this, when checked the price bracket is attractive after the evaluation the offer got is very low ( less than the shown bracket price)
It’s really unfortunate.

The fake company with cheating the people who sell car by just tempting them with one price at initial stage after inspection and after we decide to sell to Spinny, they change price saying hundred reasons. Our vehicle had no single touch since 10 years and they said its accident vehicle just as we changed the spindle arm at Hyundai Body shop only.
Stupid , nonsense and please don’t try to sell u r car here.
Either sell to individual buyers or at dealers only.
Just a fake company and irritate us by calling more than 10 times a day.

I had the amazing experience with the purchase of my life first car,
0 hassle free assistance with the experienced team and back end support.
Especially thanks to Mr. Ganesh ( Sonu ) my case manager ( Madhapur Hyderabad branch ) who handle my each & every step by step paper work and delivered my car on my birthday date, I got my dream car Honda City on my birthday as a my birthday gift because of the Spinny.
Thank you Spinny and team

Very recently I had an unpleasant experience of selling my old car 🚗 with Spinny. The whole episode and incident is surprising to me as it involves leakage of sensitive information (which is fabricated) leading to enormous harassment.

In a normal way, those information can not be accessed by Spinny and my conversation with the customer care executive exposed a Pandora's box of the illegal means they are adopting to fool the sellers.

I have expressed my grave concern and emailed the whole incident to them including the top management Niraj Singh and Mohit Gupta.

I have also informed the event to Hyundai Motor Company.

Prima facie, I felt the top management is neither interested in quality assurance, nor are they respectful to data privacy which should be core principles of corporate world.

I have been waiting for a proper response but looks like it will take decades for Spinny.

I have the whole conversation available with me but unable to upload them where it is clearly evident how they are extracting sensitive information (false information essentially) without the knowledge of the owners.

I am waiting for these answers till date in a professional manner. It's not about financial loss but more of harassment.

I think this can be a good case study to understand improper conduct, lack of ethics, lack of data privacy and overall lack of professionalism.

Interested people can reach out to hear the full conversation.

SPINNY is wasting the time they are calling from AI making schedule no one is available at schedule time after wasting 2 hours they are offering price of 15K for 13-year-old car by charging rupees 500/- also giving feedback non-technical as we genuinely told what has replaced from authorised service center, they will write negative feedback for the service done by authorised dealer

NEVER DEAL WITH SPINNY, THEY ARE THE MOST UNPROFESSIONAL PEOPLE IN INDIA
DEAL WITH THEM AT YOUR OWN RISK sold my Honda city petrol car on 20th November 2024 to Spinny
Till date ie 19th August 2026 they haven't yet transferred the RC in the name of the new purchaser and hence I fear that the consequences of any wrong move like accidents and challans will have to be borne by me. Unfortunately despite my repeated calls to Spinny to transfer the RC in the name of the new purchaser I am still receiving challans

One of the worst experiences I have ever experienced in my life , after spending the money and taking 3 warranty they literally fooled as for a wheel alignment they kept my car for 7 days and when I asked to deliver the car I got to nothing has been done there is no codination between the service team and customer support you need to beg for everything

If you buy car means then they take your peace from you don’t buy
Don’t trust

I really had a great service experience with spinny. The people were very patient and helped me resolve all the car related problem

Worst experience...sold my car in Pune more than 1 year ago still waiting for the full and final settlement money from spinny. No one is replying properly now..one fraud Executive named Rahul +919389698064 and her manager assured me that I'll get the remaining amount after my RC transfer process is done and the same is done way before but I'm still waiting for the full & final amount...My car number was MH02BR5999. Nobody is giving clarity... don't sell your car to them it's a fraud company with no costomer care support.

Had a great experience buying my Volkswagen Virtus from spinny. The entire process was smooth and hassle free. The car was in excellent condition as described and the team was extremely helpful. The overall experience was great and stress free.