Superprof Australia Bewertungen 1 797

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I really like Superprof because it has helped me to gain many students. It's free for teachers to use. All the students on this website are genuine and the success rate for gaining students is very hi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

“SUPERPROF” has been my trusted “go to” for countless years. They have enriched my teaching life in more ways than one, bringing me students from all walks of life, of all ages and of many nationali... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The worst experience ever. Nowhere was it mentioned that I had to pay $69 per month in addition to the tutor's tuition fee. However, when Superprof first took $69, I thought it would be deducted fro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

One of the best things to have happened to my teaching. Half of my current students are from Superprof, and I've had the pleasure and honour to guide HSC students through their music journey, all the... Mehr ansehen

Unternehmensdetails

  1. Unterricht

Vom Unternehmen geschrieben

Superprof is the world's largest knowledge-sharing platform that connects people who want to learn, with those who want to teach. Present in 42 countries, Superprof is committed to helping people develop new skills, explore new horizons and live from their passions.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

1797 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Seriously don't waste your money

Seriously don't waste your money. And if you do sign up, make sure you keep an eye on your account as they will take money from you each month regardless of whether you use the site or not. I searched for tutors and all I got were scammers from other poor countries pretending that they could help, but had no idea. $180 later, noticed the payments from my CC and released, even if you don't get help, they will still bill you.

19. Februar 2026
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hello Lucky,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

The Student Pass is a monthly subscription that gives you access to the platform and allows you to contact teachers on our site and access their personal contact details.

If you only need the Student Pass for one month or for a specific tutor, you can cancel it after a tutor has accepted your request. This way, it can function as a one-off payment and you still have the remainder of the month to reach out to different tutors if you desire.

Once the Student Pass expires, you will still be able to use the chat, lesson booking, and payment function with tutors with who you have already connected.

If you come across a profile that seems suspicious, we strongly encourage reporting it so our team can review it promptly.

Many thanks
Superprof Australia

Bewertet mit 5 von 5 Sternen

Great for visibility

Superprof is a great place to advertise as a teacher, and I've been contacted by a number of students through them. I also love that Superprof is flexible in allowing you to take students off the platform, meaning you get to keep 100% of what students pay.

19. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

i thought the $70 taken from our…

i thought the $70 taken from our account was for the lesson and was waiting for the start which didnt happen as i had not actually booked the lesson separately with the tutor

9. Februar 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hello John,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

The Student Pass is a monthly subscription that gives you access to the platform and allows you to contact teachers on our site and access their personal contact details.

If you only need the Student Pass for one month or for a specific tutor, you can cancel it after a tutor has accepted your request. This way, it can function as a one-off payment and you still have the remainder of the month to reach out to different tutors if you desire.

Once the Student Pass expires, you will still be able to use the chat, lesson booking, and payment function with tutors with who you have already connected.

I hope this clarifies things. If you have any questions, please reach out to us at gday@superprof.com

Kind regards,
Superprof Australia

Bewertet mit 5 von 5 Sternen

Connecting Great Coaches with Motivated Students

This platform is an excellent space for both students and coaches. It makes learning simple, structured, and motivating, with easy communication, flexible scheduling, and access to quality guidance. Students can grow faster with personalized support, while coaches can teach efficiently and reach dedicated learners from anywhere. A reliable and inspiring environment for anyone serious about learning.

16. Februar 2026
Bewertet mit 4 von 5 Sternen

Confirm details with tutor before you book a lesson

The tutoring rate and free 1st lesson information found on the site is not always accurate. Not all tutors actually offer 1st lesson free despite their listing saying so (apparently a mandatory field in Superprof). Best to confirm details directly with each tutor when scheduling in the 1st lesson to avoid conflicts after the lesson.

10. Februar 2026
Bewertet mit 1 von 5 Sternen

I’m disappointed with the lack of…

I’m disappointed with the lack of customer focus. The service itself was underwhelming, and the subscription model makes the experience worse.

The auto-renewal terms are not made sufficiently clear and appear to be buried within automated emails rather than communicated transparently upfront. When I requested a refund on the very day the renewal processed, I received what appeared to be a scripted, automated response rather than genuine assistance.

Overall, the customer experience felt transactional rather than service-oriented.

4. Februar 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Kurt,

Thank you for taking the time to share your experience.

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

The Student Pass is a monthly subscription that gives you access to the platform and allows you to contact teachers on our site and access their personal contact details.

If you only need the Student Pass for one month or for a specific tutor, you can cancel it after a tutor has accepted your request. This way, it can function as a one-off payment and you still have the remainder of the month to reach out to different tutors if you desire.

Once the Student Pass expires, you will still be able to use the chat, lesson booking, and payment function with tutors with who you have already connected.

I hope this clarifies things. If you have any questions, please reach out to us at gday@superprof.com

Kind regards,
Superprof Australia

Bewertet mit 5 von 5 Sternen

Chess tutor on Superprof

I have been a chess tutor on Superprof platform for a while, and it's been nothing but a great experience. Platform offers easy way of connecting with students, with intuitive user interface and great customer support for both the tutors and students.
I would definitely recommend Superprof to other tutors looking to share the knowledge to more people!

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible experience

I had a very disappointing experience with Superprof.

I paid for one month of access and contacted more than five different tutors. Approximately half declined the request outright. Of those who initially accepted, none ultimately delivered the service.

Several cancelled at the last minute, while others agreed in principle but never provided available times despite multiple follow-ups. This resulted in significant wasted time and no actual tutoring delivered during the paid period.

The platform may look promising, but in my experience there was a clear gap between tutor availability on the website and real-world commitment. I would not recommend paying upfront without confirmed scheduling in place.

1. Februar 2026
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Kin Khey Lau,

Thank you for sharing your feedback.

In order to access our platform and connect with tutors, you'll first need a Student Pass subscription.

This subscription grants you full access to our platform, including the ability to contact tutors and access their contact details.

However, if your tutors accepted your lesson request but weren't able to offer the first lesson, please reach out to our customer support team at gday@superprof.com.

We're here to assist you and find a solution to any issues you encounter.

All the best,
Superprof Australia

Bewertet mit 1 von 5 Sternen

The tutor organised via Superprof quit…

The tutor organised via Superprof quit after one lesson. It has taken 2 - 3 weeks to find another. Our daughter has her first SAC next week and hasn't had the support we were hoping to provide.

2. Februar 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Ted,

Thank you for taking the time to share your experience with us.

While tutors on Superprof are independent, one of the key benefits of the Student Pass is that it allows you to contact and arrange lessons with multiple tutors without additional platform fees. This flexibility is designed precisely for situations like this, so families can quickly connect with other available tutors and continue lessons without interruption.

We appreciate that timing is crucial, and we encourage you to reach out to several tutors simultaneously to secure availability as quickly as possible. Many tutors are able to respond promptly and arrange short-notice sessions.

If you need any guidance using the platform to contact new tutors efficiently, our support team is always happy to help.

All the best,
Superprof Australia

Bewertet mit 1 von 5 Sternen

Unhappy customer

You took my money without making it clear that you don’t do anything for me I still had to pay the coach who did an outstanding job but made it very clear that he has no relationship with Superproof and also that you take payment on a monthly basis unless I cancel which you don’t make clear so thanks for taking my money for nothing

2. Februar 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hi John,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

We mention on our payment page that the pass is a “monthly subscription”, “without commitment and charged only if a teacher accepts your request”, and that it gives “unlimited access to all teachers in all subjects”.

At the time of your subscription, we also sent an email to remind you of how Superprof works in full. It specified that the subscription is automatically renewed every month until terminated by you.

Do feel free to reach out to our customer support team at gday@superprof.com, who are here to assist you and find a solution to any issues you encounter.

Best regards,
Superprof Australia

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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