Superprof Australia Bewertungen 1 797

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I really like Superprof because it has helped me to gain many students. It's free for teachers to use. All the students on this website are genuine and the success rate for gaining students is very hi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

“SUPERPROF” has been my trusted “go to” for countless years. They have enriched my teaching life in more ways than one, bringing me students from all walks of life, of all ages and of many nationali... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The worst experience ever. Nowhere was it mentioned that I had to pay $69 per month in addition to the tutor's tuition fee. However, when Superprof first took $69, I thought it would be deducted fro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

One of the best things to have happened to my teaching. Half of my current students are from Superprof, and I've had the pleasure and honour to guide HSC students through their music journey, all the... Mehr ansehen

Unternehmensdetails

  1. Unterricht

Vom Unternehmen geschrieben

Superprof is the world's largest knowledge-sharing platform that connects people who want to learn, with those who want to teach. Present in 42 countries, Superprof is committed to helping people develop new skills, explore new horizons and live from their passions.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

1797 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Superprof is wonderful!

The platform is very visible online and it is extremely professional with respect to students being able to contact tutors and vice versa. Additionally I enjoy the flexibility that online learning has to offer via the website.

7. März 2026
Bewertet mit 1 von 5 Sternen

Expensive for nothing and tutors uncontactable/cancel last minute

Tutors confirm a booking, thus you pay a fee, and then they cancel last minute. I ended up paying $138 for a service that I could not even use

5. März 2026
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hello Renee,

Thank you for sharing your feedback. We’re really sorry to hear that your experience did not meet your expectations.

The Student Pass on Superprof is a monthly subscription that allows students to contact tutor(s) on the platform for a minimum period of 30 days and includes several benefits:

Unlimited access: You can contact as many different tutors as you like during the 30-day period.

Secure payments: All payments made through the platform are processed securely.

Flexible subscription: The Student Pass renews every 30 days, but it can be cancelled at any time directly from the dashboard in the Student Pass tab.

Free first lessons: Many tutors offer a free first lesson (this is shown on their advert under their hourly rate), allowing you to try a session before committing to regular lessons.

Support and guidance: Our team is available to assist you throughout your experience on the platform.

We’re particularly sorry to hear about the cancellations you mentioned. If you experienced difficulties contacting tutors or had last-minute cancellations, our team would be very happy to look into this and help resolve the situation.

Please feel free to contact us at gday@superprof.com, and we’ll do our best to assist you.

Bewertet mit 1 von 5 Sternen

Charged me and won't give me a refund

Charged me and won't give me a refund, no tutors available I would not recommend this service at all

4. März 2026
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Tom,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

In subscribing to the Student Pass, you also have access to lots of great benefits, including: Access to a World of Knowledge; Effortless Connection; Secure and Convenient Payments; Exclusive Features; and Quality Assurance.

If you happened to connect with some tutors who turned out not to be availble then please reach out to our team at gday@superprof.com, who are on hand to help find you a solution

Kind regards,
Superprof Australia

Bewertet mit 1 von 5 Sternen

Beware of monthly subscription fee and poor quality tutors

The tutor did not even know how to use the software program I was seeking tutoring for and then super prof continued to charge me a monthly fee of $70 without my knowledge for months, it’s an absolute scam

1. März 2026
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hello Eleana,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

The Student Pass is a monthly subscription that gives you access to the platform and allows you to contact teachers on our site and access their personal contact details.

If you only need the Student Pass for one month or for a specific tutor, you can cancel it after a tutor has accepted your request. This way, it can function as a one-off payment and you still have the remainder of the month to reach out to different tutors if you desire.

Once the Student Pass expires, you will still be able to use the chat, lesson booking, and payment function with tutors with who you have already connected.

I hope this clarifies things. If you have any questions, please reach out to us at gday@superprof.com

Kind regards,
Superprof Australia

Bewertet mit 3 von 5 Sternen

It works but experience is clunky and troublesome

The algorithm to get students feels like it fluctuates greatly and is not reliable, however the volume of students has exceeded expectations.

The subscription model for students results often in dissatisfaction as it is allegedly quite sneaky and hidden that they will be charged recurrently. Blame feels often directed towards tutors and it takes time to manage this.

The platform is extremely clunky, login is buggy, and proposal feature is limited for lesson planning etc. After 3 years subscribed I would say updates and developments are definitely not prioritised and haven’t seen any improvement in any functionality in that time.

Communication through the platform’s messaging system is horrible and something students complain about causing missed lessons and very inefficient planning.

Support for subscribed tutors is very responsive and helpful.

Experience is only 2/5 but I find great value in the subscription as a tutor.

18. Februar 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hello Oliver,

Thank you for taking the time to share your detailed feedback with us.

Firstly, we’re very pleased to hear that the volume of students you’ve gained via the platform has exceeded your expectations. Demand does naturally fluctuate throughout the academic year, so some months will be busier than others. It’s also great to know that you continue to find value in the Premium subscription and that our support team has been responsive and helpful.

Improving the overall user experience is a key priority for us. All development is carried out entirely in-house, which can mean that updates can take time, but it also ensures that improvements are carefully built and sustainable.

We’re currently working on significant updates to the web platform aimed at improving usability. In addition, a new mobile app is already available in several EU countries and is progressively being rolled out more widely, including to Australia.

Regarding the Student Pass subscription, we are continually working to ensure the information presented is as clear and transparent as possible. If any of your students have questions about their subscription, they are always welcome to contact our Customer Support team directly for clarification.

Thank you again for your feedback and for being a valued member of our community.

Many thanks,
Superprof Australia

Bewertet mit 1 von 5 Sternen

Not transparent with money charged and…

Not transparent with money charged and money collection. It will feel like a scam and you won't sleep for a few nights.

I think 70% of so called tutors (at least for the topics I selected) are not bone fade . They also lie about their services and locations.

Plus I am not sure most of them are qualified. Just amateurs trying to fish for clients.

Funny enough, I asked AI about what it knows about this site, and it said exactly same things.

But it is a legitimate site, and if you are patient and lucky, you will find some good instructors.

16. Februar 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Chi,

Thank you for sharing your feedback.

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

The Student Pass has lots of great benefits such as allowing you to safely communicate with your tutors and securely pay for lessons via the platform. Also, remember that even after you unsubscribe from the Student Pass you can continue using these great features with the tutors that you've already connected with.

Additionally, we’re sorry to hear about the concerns you’ve had with other profiles. Tutor quality and safety are taken seriously, and while tutors on Superprof are independent, we do have moderation tools, reporting systems, and verification options in place to help maintain trust on the platform. Feedback like yours is important and helps us continue improving these processes.

If you ever come across a profile that seems suspicious, we strongly encourage reporting it so our team can review it promptly.

Many thanks
Superprof Australia

Bewertet mit 5 von 5 Sternen

As a tutor

As a tutor, I find Superprof a great platform to find students. It's very user friendly and like the way it protects our privacy as well.

23. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

One of the best websites for tutors and students!

One of the best websites for tutors and students alike. The user interface is friendly, it's easy to find a tutor as a student. As a tutor, it's easy to connect and message parents and students. I love how the support team is there to help, but only if asked. They are not a big middle man who takes half the cut of money leaving the parents broke and tutor's working for below minimum wage. Unlike many other tutoring companies, this feels more like a Gumtree or eBay where the middle man is there to help you, not rip you off.

21. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Lovely app

Lovely app, simple to use and to offer your services !
It has been a positive experience overall

22. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Yes one thing i dislike about this site…

Yes one thing i dislike about this site is that fake people can also send the request by pretending as a student and get the bank details from teachers and hack them . Good thing this site connect us with world. You need to verify the client profile properly

20. Februar 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Rishika,

Thank you for taking the time to share your feedback.

The safety of our tutors and students is extremely important to us. While Superprof connects people around the world, we strongly advise that all communication and payments remain strictly on the platform. We never ask tutors to share bank details directly with students, and any request to do so should be treated as suspicious.

Our team continuously works to detect and remove fake profiles, and we encourage users to report any unusual messages immediately so we can investigate and take action as quickly as possible. We also regularly remind tutors that legitimate payments are handled securely through the platform.

We appreciate your suggestion regarding profile verification and are always looking at ways to strengthen our security measures further.

If you experienced a specific incident, please contact our support team directly so we can review it in detail and assist you.

Many thanks
Superprof AU

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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