Superprof Australia Bewertungen 1 797

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I really like Superprof because it has helped me to gain many students. It's free for teachers to use. All the students on this website are genuine and the success rate for gaining students is very hi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

“SUPERPROF” has been my trusted “go to” for countless years. They have enriched my teaching life in more ways than one, bringing me students from all walks of life, of all ages and of many nationali... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The worst experience ever. Nowhere was it mentioned that I had to pay $69 per month in addition to the tutor's tuition fee. However, when Superprof first took $69, I thought it would be deducted fro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

One of the best things to have happened to my teaching. Half of my current students are from Superprof, and I've had the pleasure and honour to guide HSC students through their music journey, all the... Mehr ansehen

Unternehmensdetails

  1. Unterricht

Vom Unternehmen geschrieben

Superprof is the world's largest knowledge-sharing platform that connects people who want to learn, with those who want to teach. Present in 42 countries, Superprof is committed to helping people develop new skills, explore new horizons and live from their passions.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

1797 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Superprof Reviews Are Misleading – Here’s Why

Superprof’s review system is fundamentally unfair and misleading. A tutor gave me a 1-star review based solely on a single courtesy message where I informed them I’d chosen another tutor and suggested possible future collaboration – we never had a lesson! That review was published immediately. When I submitted my own 1-star review, Superprof never published it. They claim negative reviews are ‘moderated’ to prevent fakes, yet no one contacted me about my genuine feedback. This means tutors can post damaging reviews without ever teaching, while students’ honest reviews are suppressed. The system shields tutors from criticism but offers no protection for students, which has completely soured my experience with Superprof.

20. Jänner 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Rodney,

Thank you for taking the time to share your experience.

We’d like to clarify that students on Superprof do not have public ratings or scores. Any feedback a tutor leaves about a student is entirely private and can only be seen by the student themselves. It is not visible to other tutors, other students, or the public, and it does not affect a student’s ability to use the platform or find lessons.

Tutor reviews, by contrast, are public and are intended to help students make informed choices. Because of their public visibility and the potential professional impact, these reviews are moderated more closely to ensure they are authentic and compliant with our guidelines.

I can see that a member of our team did reach out to provide clarification and assistance regarding this matter.

We remain committed to transparency and are always happy to discuss concerns directly with our users.

Kind regards,
Superprof Australia

Bewertet mit 1 von 5 Sternen

This is a scam

This is a scam.

I searched for a tutor offering face to face beginner guitar lessons. When i found a tutor offering what i wanted, she informed me she only did online lessons. I initially decleined, but she pursited and offerd a free lesson to see how i liked it, so i accepted.
When it came to the lesson, i logged in and the person was not the tutor in the profile. Not even close. This lady was Indian. After i got over my shock, she explanied that tje tutor i selected was confident in her skills to provide a beginner lesson, but dont worry, they had Ben ready to take the leson. After i explained to her this was highly unprofessional and that this could of been explained to me days, or even hours ago, she informed that they thought they had, but ben was ready to take the lesson.

I beleive this is nothing but a scam trying to fleece you.

Beware

22. Jänner 2026
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Charlie,

We’re really sorry to read about this experience — that’s certainly not what we want for our students.

We’d genuinely like the chance to look into this properly and put things right. Please contact our support team at gday@superprof.com
with a few details of the booking, and we’ll investigate the situation in full. If appropriate, we’ll of course arrange a refund.

Thank you for raising this — your feedback helps us improve.

Kind regards,
Superprof AU

Bewertet mit 2 von 5 Sternen

Not worth the monthly subsriptoon fee

Wasn't clear what I was signing up for and exactly what the monthly subscrption covered.

20. Jänner 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Gareth,

Thanks for your feedback.

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.​

The Student Pass is a monthly subscription that gives you access to the platform and allows you to contact teachers on our site and access their personal contact details. It is not related to a tutor's hourly rate nor does it cover the cost of any lessons.

Once you have found a tutor, you pay that tutor directly their hourly rate for lessons.​

It is also worth mentioning that if you only need the Student Pass for one month or for a specific tutor, you can cancel it after a tutor has accepted your request. This way, it can function as a one-off payment and you still have the remainder of the month to reach out to different tutors if you desire.

Once the Student Pass expires, you will still be able to use the chat, lesson booking, and payment function with tutors with who you have already connected.​

I hope that this helps clarify the fees.

All the best,
Superprof AU

Bewertet mit 5 von 5 Sternen

Its easy to find students

Its easy to find students,and you'll rexeive an email.when they contact you,so you won't miss any contact. It's convinent because you can decide the price and method of the lesson(face-to-face,online)yourself.

19. Jänner 2026
Bewertet mit 2 von 5 Sternen

Superprof is a stupid app…

Superprof is a stupid app as you have to pay a monthly fee but you only need one tutor and once you get someone, why should you keep paying. It’s a strange model.

19. Jänner 2026
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Paul,

If you only need the Student Pass for one month or for one specific tutor, you can cancel it right after a tutor has accepted your request.

This way, it will function as a one-off payment, and once the Student Pass expires, you will still be able to use the chat, lesson booking, and payment functions with tutors with whom you have already connected.

I hope this helps clarify the situation.

Superprof Australia

Bewertet mit 3 von 5 Sternen

As a tutor

As a tutor, not many clients were acquired. The website looks neat though and once I do connect with someone, it goes smoothly.

22. Jänner 2025
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Jaime,

Thank you very much for taking the time to share your feedback. We’re happy to hear that you find the platform neat and seamless.

We’re always looking to improve, and we’d love to know what we could do to turn your 3-star experience into a 5-star one. Please don’t hesitate to get in touch with our team at gday@superprof.com
— we’d be more than happy to help.

Thank you for being part of the Superprof community.

Kind regards,

Bewertet mit 5 von 5 Sternen

Great tutor support

Great tutor support.
I've tutored with Superprof for a while and I find the messaging system, profiles and user interface much better than other tutoring sites.

19. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The worst experience possible with this…

The worst experience possible with this misleading company. A complete scam. I wish I read the reviews earlier. Don’t make the same mistake I did. Don’t bother. Join local community groups on facebook for free. Don’t waste your hard earned money. An actual scam.

6. Jänner 2026
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Tori,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

This information was present when you went through a payment page on which we indicate that the Student Pass is a monthly subscription.

At this step, you indicated your bank details (or PayPal) and chose to agree to the subscription to this Student Pass.

In subscribing to the Student Pass you also have access to lots of great benefits including: Access to a World of Knowledge; Effortless Connection; Secure and Convenient Payments; Exclusive Features; and Quality Assurance.

If you have any questions, please reach out to us at gday@superprof.com

Kind regards,

Bewertet mit 1 von 5 Sternen

FAKE website

FAKE website. Stay Away! False advertising. Red flags everywhere. They said it was a special of $45 joining and they charged $69.00. Then when you go to remove your bank details there are no such pages to remove it even though it directs you to empty pages. Many of the profiles are FAKE. You are better off going to Fiverr and at least you have real people on the other end and the payment is agreed. Wasted $140.00. Also their email address is not serviced. It bounced back. Stay away from this website. RED FLAGS everywhere.

19. Jänner 2026
Bewertung ohne vorherige Einladung
Superprof Australia-Logo

Antwort von Superprof Australia

Hi Roselyn,

Hi,

We’re sorry to read this and understand why you’d be concerned.

We’d like to investigate the points you’ve raised and clarify what’s happened. Our support team can be reached at gday@superprof.com
— this is the correct and active email address. Please contact us there with any relevant details so we can look into the situation properly.

Thank you for bringing this to our attention.

Kind regards,
Superprof AU

Bewertet mit 5 von 5 Sternen

Timing is everything!

Naria's has the wonderful ability to introduce, at the ideal time, the ideal material which best suits her students, helping them achieve their goal sooner than later.

17. Jänner 2026

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr