After an iOS update to my Apple phone my Tastecard stopped working. Kelly MW at the tastecard customer service team gave me excellent instructions on how to sort out the problem. It was up and running... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I couldn’t use my tastecard for some reason probably because I got a new phone etc got in touch with customer support and it was sorted by Eleana very quickly and efficiently without any problems. Th... Mehr ansehen
I signed up on a £1 offer. A year later they auto-renewed me for £39.99. I cancelled on the renewal day itself, before using anything in the new term, and they refused a refund. Customer service only... Mehr ansehen
Unternehmen hat geantwortet
I cannot express enough how grateful I am in all the help Kelly has given me over the last few days in resolving my situation! After a couple of emails and a very kind phone call Kelly has resolved m... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über tastecard
Vom Unternehmen geschrieben
Hello, we’re tastecard.
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
- 2 for 1 or 25% off the total bill at thousands of UK restaurants
- 50% off pizza delivery
- Savings on cinema tickets
- 25% off barista made drinks with Coffee Club
- Discounted days out at top UK attractions
Download the free app.
With the new and improved tastecard app, you can search for offers near you, track your savings, manage your account and more.
DOWNLOAD APP
Kontaktinformationen
Vereinigtes Königreich
- help@tastecard.co.uk
- tastecard.co.uk
4,3
Hervorragend
41 749 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von tastecard
We're delighted to hear that you found the Tastecard option easy to use and that the instructions were clear. We work hard to make our offers as straightforward as possible, so it's great to know your experience reflected that.
Antwort von tastecard
hank you for your review. We're delighted to hear that your issue was resolved quickly and to your satisfaction.
Providing prompt and effective support is always our priority, so it's great to know that we were able to help when you needed us.
Thank you for taking the time to share your feedback. We truly appreciate your support and are pleased we could assist. 😊
Sarah was excellent and sorted out the…
Sarah was excellent and sorted out the problem for us. Very good communication too. Thank you Sarah
30. September 2026
Antwort von tastecard
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Sarah was able to resolve the issue for you and provide excellent communication throughout the process.
We know how important it is to keep our customers informed, so it's great to hear that Sarah's support made a positive difference to your experience.
We'll be sure to pass on your kind words to Sarah, who will be thrilled to receive your feedback. Thank you again for your lovely comments and for choosing our service! 😊
It was really great to be able to get…speak to a real person
It was really great to be able to get to speak to a real person straight away, without having to speak to automated voice. Also the call handler was very helpful and dealt with my query without any issues.
30. September 2026
Antwort von tastecard
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you were able to speak to a member of our team straight away without having to navigate an automated system.
We understand how important it can be to speak with a real person when you need assistance, so it's wonderful to know that this made a positive difference to your experience. We're also pleased that our advisor was able to help with your query quickly and efficiently.
Thank you again for your kind feedback. We truly appreciate your support and are delighted that you had such a positive experience with our customer service team. 😊
Kelsey could not have been more helpful…
Kelsey could not have been more helpful she was friendly attentive and made sure to follow up to confirm she had completed my request. Such a great experience.
30. September 2026
Antwort von tastecard
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Kelsey was able to provide such helpful, friendly, and attentive service throughout your experience.
Going the extra mile to ensure customers are kept informed and following up to confirm that a request has been completed is exactly the level of service we strive to provide. It's fantastic to know that Kelsey's support made such a positive impression.
We'll be sure to pass on your kind words to Kelsey, who will be thrilled to hear your feedback. Thank you again for your lovely comments and for sharing your great experience with us! 😊
customer service assistant Pauline very…
customer service assistant Pauline very helpful
30. September 2026
Antwort von tastecard
Thank you for your review. We're delighted to hear that Pauline was so helpful in assisting you.
Providing friendly and effective customer service is very important to us, so it's wonderful to know that Pauline made a positive difference to your experience.
We'll be sure to pass on your kind comments to Pauline. Thank you for taking the time to share your feedback, and we appreciate your support! 😊
Antwort von tastecard
Thank you for taking the time to leave your feedback. We're sorry to hear that you feel the service did not provide good value. We appreciate all customer feedback as it helps us understand where improvements may be needed. If there is anything specific that led to your concerns, we'd welcome the opportunity to learn more and address them. Please feel free to contact our customer support team directly.
I had an issue with a subscription and…r
I had an issue with a subscription and Kelly M W helped me very quickly with the issue and got it sorted , thanks again
29. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review. We're delighted to hear that Kelly M W was able to assist you quickly and get your subscription issue resolved.
Providing prompt and effective support is always our goal, so it's wonderful to know that your experience reflected this. We'll be sure to pass your kind feedback on to Kelly.
Thank you again for your lovely comments, and we're pleased we could help! 😊
Antwort von tastecard
Thank you for your review. We're delighted to hear that you found our team responsive and that we were able to provide a solution to your query.
We always aim to deliver prompt, effective support, so it's wonderful to know that your experience reflected this. Thank you for taking the time to share your feedback, and we appreciate your support. 😊
I am a novice at using a telephone…
I am a novice at using a telephone mobile and at my age have difficulty in attaching a meaning to words used. So it took me ages to arrange the card
27. September 2026
Antwort von tastecard
Thank you for taking the time to share your experience. We understand that technology and mobile phones can sometimes be challenging, especially when unfamiliar terminology is involved.
We're pleased that you were able to get your card arranged, although we're sorry the process took longer than expected. Your feedback is valuable and helps us identify areas where we can make things simpler and easier to understand for all
Awful app
Awful app, card shows I've had 0 savings, came to renewal time and I didn't wish to continue it and they make it an absolute minefield to cancel your membership, then they just take the money out. You should not make it so difficult for people to cancel their subscriptions, for those that are vulnerable and not so tech savvy will struggle and these people will just keep taking money from them. Horrible.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
I'm sorry you are unhappy with the renewal. When creating a membership, we provide all the details about a membership length, cost of initial sign up, and future renewal information. We send a confirmation email immediately after signing up, all our emails have information about how to contact us. If you haven’t cancelled the membership, or been in touch with our Customer Service Team prior to the renewal date, as we have processed the payment in line with the terms that you agree to when you signed up with us.
Resolved speedily and efficiently
Resolved speedily and efficiently, less than 24 hours between my enquiry and the resolution. Fantastic service. 5 stars
28. September 2026
Antwort von tastecard
Thank you for your fantastic review. We're delighted to hear that your enquiry was resolved speedily and efficiently, with a resolution provided in less than 24 hours.
Delivering prompt, effective support is something we strive for every day, so it's wonderful to know that we met your expectations. Your kind words and 5-star rating are greatly appreciated.
Thank you for taking the time to share your experience, and we're pleased we could help! ⭐⭐⭐⭐⭐😊
Antwort von tastecard
Thank you for taking the time to leave a review. We're delighted to hear that Ruby was able to sort out your issue quickly and easily.
Providing prompt and hassle-free support is what we strive for, so it's wonderful to know that your experience reflected this. We'll be sure to pass on your kind feedback to Ruby.
Thank you for your support, and we're pleased we could help! 😊
I cannot express enough how grateful I…
I cannot express enough how grateful I am in all the help Kelly has given me over the last few days in resolving my situation! After a couple of emails and a very kind phone call Kelly has resolved my query.
Once my circumstances have changed I will definitely be re joining tastecard in the not too distant future.
28. September 2026
Antwort von tastecard
Thank you for taking the time to share your experience. We’re absolutely delighted to hear that Kelly was able to assist you in resolving your situation and provide the support you needed.
We understand how important it is to receive helpful, timely assistance, and it's wonderful to know that a few emails and a phone call helped bring your query to a positive resolution.
Your kind words mean a great deal, and we’ll be sure to pass your feedback on to Kelly. We're also pleased to hear that you would consider re-joining tastecard in the future, and we look forward to welcoming you back when the time is right.
Thank you again for your lovely review, and we wish you all the very best. 😊
Great discount card
28. September 2026
Antwort von tastecard
Thank you for your review. We're delighted to hear that you're enjoying the benefits of your discount card.
Providing great value and helping our members make the most of their savings is what we're all about, so it's wonderful to receive your positive feedback.
Thank you for your support, and we hope you continue to enjoy using your card! 😊
Antwort von tastecard
We always aim to provide clear, efficient assistance while ensuring all questions are answered, so it's great to know we achieved that for you.
Thank you for taking the time to share your feedback, and we appreciate your support. 😊
Speedy response
Speedy response, interested in what was wrong and resolved my issue. Great customer service
27. September 2026
Antwort von tastecard
Thank you for your fantastic feedback. We're delighted to hear that you received a speedy response and that our team took the time to understand the issue and resolve it for you.
Providing attentive, effective service is something we take great pride in, so it's wonderful to know that your experience reflected this. Your kind comments about our customer service are greatly appreciated.
Antwort von tastecard
We're pleased to hear that your question was answered clearly and that you found the information helpful.
Providing straightforward and easy-to-understand support is important to us, so it's great to know we were able to assist. Thank you for taking the time to share your feedback, and we appreciate your support. 😊
Membership query?
I had a query regarding my membership and Lynda answered it promptly, with all relevant information and ensured I was happy with the response, as I was.
So thanks to Lynda I am a happy client!
24. September 2026
Antwort von tastecard
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Lynda was able to answer your membership query promptly and provide all the information you needed.
Ensuring our customers feel informed and satisfied with the support they receive is very important to us, so it's wonderful to know that Lynda took the time to make sure you were happy with the outcome.
Antwort von tastecard
We're pleased to hear that you received a quick response and found our team helpful. Providing prompt and effective support is always our goal, so it's great to know we met your expectations.
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