Gemma was my personal customer assistant…… she has the patience of a saint! I was struggling to get my head around account and card issue problems; with Gemma’s guidance and persistence, I was able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After an iOS update to my Apple phone my Tastecard stopped working. Kelly MW at the tastecard customer service team gave me excellent instructions on how to sort out the problem. It was up and running... Mehr ansehen
I signed up on a £1 offer. A year later they auto-renewed me for £39.99. I cancelled on the renewal day itself, before using anything in the new term, and they refused a refund. Customer service only... Mehr ansehen
Unternehmen hat geantwortet
I couldn’t use my tastecard for some reason probably because I got a new phone etc got in touch with customer support and it was sorted by Eleana very quickly and efficiently without any problems. Th... Mehr ansehen
Unternehmensdetails
Über tastecard
Vom Unternehmen geschrieben
Hello, we’re tastecard.
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
- 2 for 1 or 25% off the total bill at thousands of UK restaurants
- 50% off pizza delivery
- Savings on cinema tickets
- 25% off barista made drinks with Coffee Club
- Discounted days out at top UK attractions
Download the free app.
With the new and improved tastecard app, you can search for offers near you, track your savings, manage your account and more.
DOWNLOAD APP
Kontaktinformationen
Vereinigtes Königreich
- help@tastecard.co.uk
- tastecard.co.uk
4,3
Hervorragend
41 751 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Speedy response
Speedy response, interested in what was wrong and resolved my issue. Great customer service
27. September 2026
Antwort von tastecard
Thank you for your fantastic feedback. We're delighted to hear that you received a speedy response and that our team took the time to understand the issue and resolve it for you.
Providing attentive, effective service is something we take great pride in, so it's wonderful to know that your experience reflected this. Your kind comments about our customer service are greatly appreciated.
Antwort von tastecard
We're pleased to hear that your question was answered clearly and that you found the information helpful.
Providing straightforward and easy-to-understand support is important to us, so it's great to know we were able to assist. Thank you for taking the time to share your feedback, and we appreciate your support. 😊
Membership query?
I had a query regarding my membership and Lynda answered it promptly, with all relevant information and ensured I was happy with the response, as I was.
So thanks to Lynda I am a happy client!
24. September 2026
Antwort von tastecard
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Lynda was able to answer your membership query promptly and provide all the information you needed.
Ensuring our customers feel informed and satisfied with the support they receive is very important to us, so it's wonderful to know that Lynda took the time to make sure you were happy with the outcome.
Antwort von tastecard
We're pleased to hear that you received a quick response and found our team helpful. Providing prompt and effective support is always our goal, so it's great to know we met your expectations.
Have been offered membership as part of…
Have been offered membership as part of EDF flextras scheme however after two weeks of trying to secure this with dozens of emails,failed code numbers and other efforts I am still without membership.Surely it cant be that difficult to sort this out though it appears that way with reaction of your customer service staff.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot” so we can investigate this properly.
New card query re membership
Lynda was very patient and quick to respond to my query re my new membership.
She put my mind at rest and I cannot fault her service at all. 5 star all the way and would recommend.
23. September 2026
Antwort von tastecard
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Lynda was able to assist with your new membership query and provide quick, reassuring support.
Delivering helpful and responsive customer service is something we strive for, so it's fantastic to know that Lynda's patience and assistance helped put your mind at ease.
I had a lot of problems trying to get…
I had a lot of problems trying to get the card sorted but with the help of your staff think it’s sorted now.
25. September 2026
Antwort von tastecard
We're sorry to hear that you experienced some difficulties getting your card set up, but we're pleased that our team was able to help and get everything sorted for you.
We understand how frustrating these issues can be, and we're glad we could assist in resolving them. If you have any further questions or need any additional support, please don't hesitate to get in touch.
Thank you for taking the time to leave a review, and we hope you continue to enjoy your membership. 😊
Pauline was very helpful
Pauline was very helpful, not just by responding to my query quickly, but also by passing on additional information on my membership I was not aware of!
25. September 2026
Antwort von tastecard
We're delighted to hear that Pauline was able to assist you so effectively. Not only is it great to know that she responded to your query quickly, but we're especially pleased that she was able to provide additional information about your membership that you found helpful.
We'll be sure to pass your kind comments on to Pauline, who will be thrilled to know her support made such a positive difference to your experience.
I made a mistake setting up the app and…
I made a mistake setting up the app and emailed for assistance, all resolved next day. great and thanks
24. September 2026
Antwort von tastecard
We're pleased to hear that your issue was resolved quickly and that our team could help correct the app setup mistake. Providing prompt and effective support is important to us, so it's wonderful to know everything was sorted for you the very next day.
Thank you for taking the time to share your experience. We really appreciate your feedback and hope you continue to enjoy your membership. 😊
Kelly was very helpful
Kelly was very helpful and managed to get my situation sorted in a timely manner. No fault to Kelly but the downside was not receiving an email back concerning my form.
25. September 2026
Antwort von tastecard
We're delighted to hear that Kelly was able to help and resolve your situation in a timely manner. We'll be sure to pass on your kind comments, as it's always wonderful to hear when our team has made a positive difference.
We're also sorry to learn that you didn't receive a response regarding your form. We understand how frustrating that can be, and we appreciate you bringing it to our attention. Your feedback helps us identify areas where we can improve our communication and service.
Thank you for taking the time to leave a review, and we appreciate your patience throughout the process. 😊
Really helpful customer service advisor…
Really helpful customer service advisor named Sarah who was polite and keen to help. She sorted the issue I had with my membership promptly and efficiently. Thank you
25. September 2026
Antwort von tastecard
We're delighted to hear that Sarah provided such helpful, polite, and efficient service. It's great to know she was able to resolve your membership issue promptly and make the process as smooth as possible for you.
We'll be sure to pass your kind comments on to Sarah, who I'm sure will be pleased to hear how much her support was appreciated😊
It was very courteous toward my…
It was very courteous toward my self,and very quick in returning emails
Thanks
25. September 2026
Antwort von tastecard
Thank you for your kind review. We're delighted to hear that you found our service courteous and that our team responded to your emails promptly.
Thank you for taking the time to share your feedback. We truly appreciate it and look forward to helping you again in the future. 😊
Helped to recover my account login
Fast response back from Rebecca who asked for my details to resolve my issue and managed todo so within 24 hours of me replying back. Brilliant service, thank you Rebecca!
24. September 2026
Antwort von tastecard
We're delighted to hear that Rebecca responded quickly and was able to help you recover access to your account. It's great to know your issue was resolved within 24 hours and that you were pleased with the service you received.
We'll be sure to pass your kind feedback on to Rebecca.
False advertising and selling knock off discount cinema tickets
Taste ard have pocketed £35.10 on three cinema tickets that they are falsely adverting "cheaper cinema tickets", so at £11.70 actually when you go to the Odeon website these tickets only minus money off full priced tickets and less than their discount. I've been refused a refund so having to dispute via PayPal. Had to buy a full priced ticket so that's £57. They confirmed I haven't used the codes and even the cinema staff said these are not working. I'll be reporting this to trading standards and FCA they have also refused to acknowledge the complaint now and refusing to refund. Resolver here I come. The response from Tastecard is false they are refusing acknowledge the complaint. It was closed and refused.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
From the details provided, we can see that your case has already been escalated to our Senior Team, who have been assisting you directly with this matter. As they have been managing your case and have the full history and context available, any further information or concerns should be raised through your correspondence with them to ensure the matter continues to be handled appropriately.
Antwort von tastecard
We're delighted to hear that your issue was resolved quickly by our call handler. Providing fast and effective support is always our goal, so it's great to know we were able to help.
Great discount
Happy with customer service when asking for support to renew tastecard. Tastecard is a great discount. We use it for places such as, prezzo & zizzi’s often
24. September 2026
Antwort von tastecard
We're delighted to hear that our team was able to help with your renewal and that you're enjoying the great savings available through tastecard at places like Prezzo and Zizzi. It's wonderful to know you're getting such great value from your membership.
Thank you for your kind feedback and for being a valued tastecard member.
Great service!
24. September 2026
Antwort von tastecard
We're delighted to hear you received great service. Thank you for your kind feedback, and we hope you continue to enjoy all the benefits of your tastecard membership.
Very helpful and gave very easy to…
Very helpful and gave very easy to follow advice
22. September 2026
Antwort von tastecard
We're pleased to hear that our team was able to help and provide clear, easy-to-follow advice. We appreciate your kind words.
The customer service team was very good…
The customer service team was very good at resolving my query.
21. September 2026
Antwort von tastecard
We're delighted to hear that our customer service team was able to resolve your query and provide a positive experience. Thank you for your kind feedback.
Really helpful and issue dealt with…
Really helpful and issue dealt with quickly thank you
21. September 2026
Antwort von tastecard
We're delighted to hear that our team was able to help and resolve your issue quickly. Thank you for your kind feedback, and we're pleased we could get everything sorted for you.
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