Gemma was my personal customer assistant…… she has the patience of a saint! I was struggling to get my head around account and card issue problems; with Gemma’s guidance and persistence, I was able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After an iOS update to my Apple phone my Tastecard stopped working. Kelly MW at the tastecard customer service team gave me excellent instructions on how to sort out the problem. It was up and running... Mehr ansehen
I signed up on a £1 offer. A year later they auto-renewed me for £39.99. I cancelled on the renewal day itself, before using anything in the new term, and they refused a refund. Customer service only... Mehr ansehen
Unternehmen hat geantwortet
I couldn’t use my tastecard for some reason probably because I got a new phone etc got in touch with customer support and it was sorted by Eleana very quickly and efficiently without any problems. Th... Mehr ansehen
Unternehmensdetails
Über tastecard
Vom Unternehmen geschrieben
Hello, we’re tastecard.
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
- 2 for 1 or 25% off the total bill at thousands of UK restaurants
- 50% off pizza delivery
- Savings on cinema tickets
- 25% off barista made drinks with Coffee Club
- Discounted days out at top UK attractions
Download the free app.
With the new and improved tastecard app, you can search for offers near you, track your savings, manage your account and more.
DOWNLOAD APP
Kontaktinformationen
Vereinigtes Königreich
- help@tastecard.co.uk
- tastecard.co.uk
4,3
Hervorragend
41 751 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von tastecard
We're pleased to hear your login issue was sorted quickly and efficiently. Thank you for your kind feedback!
Very helpful
Very helpful, actually fixed my problem quickly and followed up like they said they would. Feels rare in this day and age.
22. September 2026
Antwort von tastecard
We're delighted to hear that your issue was fixed quickly and that our team followed up exactly as promised. Providing helpful, reliable service is always our goal, so it's especially rewarding to know we delivered an experience that stood out.
Thanks to the Tastecard team
Thanks to the Tastecard team I am now up and running again,
22. September 2026
Antwort von tastecard
We're delighted to hear that the team was able to get you up and running again. Thank you for your kind feedback, and we hope you continue to enjoy all the benefits of your tastecard membership!
Great customer service
Great customer service whilst finding g my account.
Multiple conversations which was not expected and response really quick.
Thank you Robyn
22. September 2026
Antwort von tastecard
We're delighted to hear that Robyn was able to help you find your account and provide quick responses throughout your conversations with us. It's great to know that the support exceeded your expectations and that everything was resolved for you.
Ruby was quick in her response and was…
Ruby was quick in her response and was able to get my issues resolved super fast
5* for her !!
22. September 2026
Antwort von tastecard
We're delighted to hear that Ruby responded so quickly and got your issue resolved in no time. We'll be sure to pass on your wonderful feedback and 5⭐ praise to her!
Antwort von tastecard
We're delighted to hear that Georgina was able to help and respond to your queries so quickly. We'll be sure to pass on your kind feedback to her.
Great example of customer service
Great example of customer service - thank you, Robyn 😊
22. September 2026
Antwort von tastecard
We're delighted to hear that Robyn provided such great customer service. We'll be sure to pass on your kind words to her, and we're sure she'll appreciate the recognition 😊
Antwort von tastecard
We're so pleased we could help get your card set up quickly and easily. Thank you for your kind feedback, and we hope you enjoy all the benefits of your tastecard membership!
Quick response and helpful.
21. September 2026
Antwort von tastecard
We're delighted to hear that you received such a quick response and found our team helpful. We understand how important it is to get timely assistance, so it's fantastic to know we were able to respond promptly and provide the support you needed.
Kelly was very helpful in sorting out…
Kelly was very helpful in sorting out my change of details and tracking down my account and correct email that I had set it up for
21. September 2026
Antwort von tastecard
We're delighted to hear that Kelly was able to help you update your details and successfully track down your account and the email address associated with it. We understand how frustrating account access issues can be, so it's great to know everything was resolved smoothly.
We'll be sure to pass your kind feedback on to Kelly, who will be pleased to hear she was able to assist.
Antwort von tastecard
Thank you for taking the time to leave us a review.
We're delighted to hear that we were able to help you get registered and up and running quickly and smoothly. Making the sign-up process as straightforward as possible is important to us, so it's great to know you had a positive experience.
Antwort von tastecard
We're delighted to hear that you received excellent customer service. Providing friendly, helpful, and efficient support is always our goal, so it's wonderful to know you had a positive experience with our team.
Very helpful and very prompt
21. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review.
We're delighted to hear that you found our team very helpful and very prompt. Providing quick, efficient, and friendly support is always our goal, so it's wonderful to know we were able to deliver a positive experience.
Pauline was friendly and easy to talk…
Pauline was friendly and easy to talk to. She talked me through the steps to answer my problem.
Pauline slso mentioned a current promotion.
Great service prompt polite and not rushed. Thank you Pauline
21. September 2026
Antwort von tastecard
We're delighted to hear that Pauline was friendly, easy to talk to, and took the time to guide you through the steps needed to resolve your issue. It's great to know that you felt supported throughout the conversation and that Pauline was able to let you know about one of our current promotions too.
Providing prompt, polite, and personable service is something we pride ourselves on, so we're thrilled that your experience reflected this. We'll be sure to pass your kind feedback on to Pauline.
My request for re-connection with…
My request for re-connection with Tastecard news was dealt with speedily and efficiently and a friendly email soon had me reconnected.
18. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review.
We're delighted to hear that your request to reconnect with tastecard news was dealt with so speedily and efficiently. It's great to know that a friendly email from our team helped get everything sorted and had you reconnected in no time.
Membership Query
I had a query about my membership and it was successfully resolved quickly and easily.
21. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review.
We're delighted to hear that your membership query was resolved quickly and easily. Our team works hard to provide straightforward and efficient support, so it's wonderful to know we were able to help and deliver a positive experience.
Waste of money
Had a membership for a whole year. No deals worth it on there. Better offers on the delivery apps!
Cancelled membership and then they billed me with no warning and basically said “no refunds”
Stuck with a membership I do not want.
Would not recommend.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
What an absolute scam
What an absolute scam. I joined for £1, never used it and now it renewed for £40. I emailed to cancel on the same day of the renewal and the customer service sent a long AI message refusing to acknowledge. Watch out, this is clearly an intentional & unethical money grab.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
Antwort von tastecard
Thank you for taking the time to leave us a review.
We're pleased to hear that you found it easy to update your details. We always strive to make managing your account as simple and straightforward as possible, so it's great to know you had a smooth experience.
Frankly appalling customer service
Frankly appalling customer service. Tried to cancel - having not used the product for almost 12 months due to being unable to go out to restaurants and utilise due to a family member contracting a serious illness. Hadn't opened their emails in months to be notified that my renewal was up for subscription. Saw money scheduled to leave account, contacted customer services and explained the circumstances. Was met by a reply that didn't even bother to acknowledge the situation and simply replied with stonewall boilerplate from terms and conditions with 0 empathy or consideration or understanding of the situation. Will be ensuring this review is replicated across all platforms and will be writing directly to the company.
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
Thank you for your review and for providing the additional information.
Having reviewed the case, I can confirm that this matter has now been resolved. Please refer to my colleague's email for full details of the resolution.
If you have any further questions, please do not hesitate to get in touch.
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.