Gemma was my personal customer assistant…… she has the patience of a saint! I was struggling to get my head around account and card issue problems; with Gemma’s guidance and persistence, I was able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After an iOS update to my Apple phone my Tastecard stopped working. Kelly MW at the tastecard customer service team gave me excellent instructions on how to sort out the problem. It was up and running... Mehr ansehen
I signed up on a £1 offer. A year later they auto-renewed me for £39.99. I cancelled on the renewal day itself, before using anything in the new term, and they refused a refund. Customer service only... Mehr ansehen
Unternehmen hat geantwortet
I couldn’t use my tastecard for some reason probably because I got a new phone etc got in touch with customer support and it was sorted by Eleana very quickly and efficiently without any problems. Th... Mehr ansehen
Unternehmensdetails
Über tastecard
Vom Unternehmen geschrieben
Hello, we’re tastecard.
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
- 2 for 1 or 25% off the total bill at thousands of UK restaurants
- 50% off pizza delivery
- Savings on cinema tickets
- 25% off barista made drinks with Coffee Club
- Discounted days out at top UK attractions
Download the free app.
With the new and improved tastecard app, you can search for offers near you, track your savings, manage your account and more.
DOWNLOAD APP
Kontaktinformationen
Vereinigtes Königreich
- help@tastecard.co.uk
- tastecard.co.uk
4,3
Hervorragend
41 751 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Messaged out of hours and received…
Messaged out of hours and received response very early next working day Issue resolved with a further two emails within an hour of receiving original response .
20. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review.
We're delighted to hear that, although you contacted us outside of our working hours, you received a response early on the next working day. It's even better to know that your issue was fully resolved with just a couple more emails within the hour.
Providing prompt and efficient support is always our goal, so we're thrilled to hear you had such a positive experience.
Thank you for being a valued tastecard member, and we hope you continue to enjoy all the benefits of your membership.
Very helpful account re-activated.
20. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review.
We're delighted to hear that your account was successfully reactivated and that you found our team helpful throughout the process. Providing quick and effective support is always our goal, so it's wonderful to know we were able to assist.
Excellent help from Ruby today.
20. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review. We're delighted to hear that Ruby provided you with excellent help and made your experience a positive one.
We'll be sure to pass on your kind feedback to her, as recognition like this means a lot to our team.
Great customer service from Sarah
Great customer service from Sarah. Tastecard through NatWest. Thank you!
Mrs LC Owen
20. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review. We're delighted to hear that Sarah provided you with great customer service and was able to help with your tastecard membership through NatWest.
We'll be sure to pass on your kind feedback to Sarah, who will be thrilled to know she made a positive difference to your experience.
Very helpful Robyn in resolving my…
Very helpful Robyn in resolving my issue on renewal - had to take off and re installed the app - pleased to say all working now
18. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review. We're delighted to hear that Robyn was able to help resolve your renewal issue.
It's great to know that reinstalling the app got everything working again and that you're now able to access your membership without any problems. We'll be sure to pass on your kind words to Robyn.
The most infuriating sign up ever
The most infuriating sign up ever. Doesn't recognise the sign in code they send you and then automatically send another that also doesn't work. Gave up!
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
After phoning Eleana at NatWest all…
After phoning Eleana at NatWest all sorted out an hour later
18. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review. We're pleased to hear that everything was sorted out so quickly after your call. It's great to know the issue was resolved within such a short time, and we appreciate you sharing your positive experience with Eleana.
I had an issue with the automatic…
I had an issue with the automatic renewal of my tastecard through NatWest rewards. I raised the issue and was quickly resolved by the team
18. September 2026
Antwort von tastecard
Thank you for taking the time to leave us a review. We're sorry to hear there was an issue with your automatic renewal through NatWest Rewards, but we're delighted that our team was able to resolve this quickly for you.
You dealt with my enquiry quickly and…
You dealt with my enquiry quickly and efficiently. Thankyou
18. September 2026
Antwort von tastecard
We're delighted to hear that your enquiry was dealt with quickly and efficiently. Providing prompt and helpful support is something we strive for, so it's wonderful to know that we were able to assist you.
Thank you for your kind feedback. We hope you continue to enjoy all the great benefits and savings available with your membership. If you ever need any further assistance, please don't hesitate to get in touch.
Registered on the app - eventually
Now I've managed to sort out my account on the app, I've still to use any of the offers available. Hope it is easier to redeem the offers than it was to set up. Maybe if I look at the actual website it might give me more info on how to use it as the app isn't that helpful.
18. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
I'm sorry to hear that you experienced difficulties setting up your account through the app. We appreciate your feedback, as we are always looking for ways to improve the user experience.
Once logged in, redeeming offers is generally straightforward. You can browse available offers within the app or on our website, where you'll often find additional information about how each offer works and any terms and conditions that apply.
If there's anything specific you're struggling to find or use, please don't hesitate to get in touch. We'll be more than happy to help you get the most from your membership and start enjoying the savings available.
We hope you have a much smoother experience moving forward and enjoy the many benefits your membership has to offer.
Antwort von tastecard
We're delighted to hear that you received a great response and that your query was resolved quickly and efficiently. Providing helpful, straightforward support is what we strive for, so it's wonderful to know we were able to assist.
Thank you for your kind feedback. We hope you continue to enjoy all the fantastic benefits and savings available with your membership. If you ever need any further assistance, please don't hesitate to get in touch.
Ruby
Ruby, the Customer Advisor sorted out my problem very quickly without any fuss.
17. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that Ruby was able to resolve your issue quickly and efficiently. Providing prompt, hassle-free support is something we always strive for, so it's wonderful to know that she was able to get everything sorted for you with ease.
We'll be sure to pass your kind comments on to Ruby, who will be pleased to hear that her assistance made a positive difference to your experience.
Thank you again for your feedback, and we hope you continue to enjoy all the fantastic benefits and savings available with your membership.
Robin was very helpful and lovely to…
Robin was very helpful and lovely to talk to today.
She took into account we were not very good with tech and guided us through loading Taste card.
17. September 2026
Antwort von tastecard
We're delighted to hear that Robin was so helpful and made the process easier for you. We understand that technology can sometimes feel a little overwhelming, so it's wonderful to know that she took the time to guide you through setting up and loading your tastecard with patience and care.
We'll be sure to pass your kind comments on to Robin, who will be thrilled to hear how much her support was appreciated.
Thank you again for your feedback. We hope you enjoy using your tastecard and making the most of all the fantastic savings and benefits available.
I was confused and didn’t understand my…
I was confused and didn’t understand my mistake but Lynda was very helpful and explained it all to me. I look forward to using my Tastecard
16. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that Lynda was able to help clear up the confusion and explain everything for you. We understand that mistakes can happen, and it's wonderful to know that her helpful and supportive approach made things much clearer.
We'll be sure to pass your kind comments on to Lynda, who will be pleased to hear that she made such a positive difference to your experience.
Thank you again for your feedback. We hope you enjoy exploring all the great offers and savings available with your tastecard, and if you ever need any assistance, we're always here to help.
Excellent service sent a email…
Excellent service sent a email requesting assistance, and received an explanation the same day.with issues dealt with.
17. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that you received excellent service and that your enquiry was responded to on the same day. We always aim to provide clear, timely assistance, so it's wonderful to know that we were able to explain the issue and resolve it quickly for you.
Thank you for your kind feedback. We hope you continue to enjoy all the benefits your membership has to offer, and if you ever need any further assistance, please don't hesitate to get in touch.
Helpfulness and Patience!
Ruby has been extremely helpful and understanding of the issue that I had with my tastecard. She has helped me by enabling me to use my card again, for which I am very grateful.
Thank you very much Ruby for your patience and kindness.
17. September 2026
Antwort von tastecard
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Ruby was able to help resolve the issue with your tastecard and get you back up and running. Providing patient, understanding, and helpful support is something we pride ourselves on, so it's fantastic to know that Ruby made such a positive difference to your experience.
We'll be sure to pass your kind comments on to Ruby, who I'm sure will be thrilled to receive your recognition.
Thank you again for your feedback, and we hope you continue to enjoy all the benefits and savings your membership has to offer.
Antwort von tastecard
We're delighted to hear that you're enjoying your membership and that everything is going well so far.
We hope you continue to make the most of the fantastic savings and benefits available. If there's ever anything we can help you with, please don't hesitate to get in touch.
Sorted out my problem very guickly and…
Sorted out my problem very guickly and very polite and professional
16. September 2026
Antwort von tastecard
We're delighted to hear that your issue was resolved quickly and that you found our team polite and professional throughout the process. Providing efficient, friendly service is always our goal, so it's wonderful to know we were able to help.
Thank you for your kind feedback. We hope you continue to enjoy all the benefits of your membership, and if you ever need any assistance in the future, please don't hesitate to get in touch.
Need to Vet company's that you allow to…
Need to Vet company's that you allow to put discount on your service. I seen a company in leeds on wellington street Shabab Restaurant (call before you go) arrive don't take card details bill comes already so called discounted and they try charging you a service charge not on other people receipts. Not happy told them we ain't in America get it off my bill don't mind tipping ripping me off is another story altogether.
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
Highly recommend Delighted to see how many benefits…
Delighted to see how many benefits Tastecard offers.
15. September 2026
Antwort von tastecard
We're delighted to hear that you're enjoying your membership and discovering the wide range of benefits available with tastecard. It's great to know that the variety of offers has made a positive impression.
We hope you continue to make the most of the fantastic savings on dining, cinema tickets, days out, and much more. If you ever need any help finding or redeeming an offer, our team will be happy to assist.
Thank you for your recommendation and for being a valued member.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.