Gemma was my personal customer assistant…… she has the patience of a saint! I was struggling to get my head around account and card issue problems; with Gemma’s guidance and persistence, I was able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After an iOS update to my Apple phone my Tastecard stopped working. Kelly MW at the tastecard customer service team gave me excellent instructions on how to sort out the problem. It was up and running... Mehr ansehen
I signed up on a £1 offer. A year later they auto-renewed me for £39.99. I cancelled on the renewal day itself, before using anything in the new term, and they refused a refund. Customer service only... Mehr ansehen
Unternehmen hat geantwortet
I couldn’t use my tastecard for some reason probably because I got a new phone etc got in touch with customer support and it was sorted by Eleana very quickly and efficiently without any problems. Th... Mehr ansehen
Unternehmensdetails
Über tastecard
Vom Unternehmen geschrieben
Hello, we’re tastecard.
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
- 2 for 1 or 25% off the total bill at thousands of UK restaurants
- 50% off pizza delivery
- Savings on cinema tickets
- 25% off barista made drinks with Coffee Club
- Discounted days out at top UK attractions
Download the free app.
With the new and improved tastecard app, you can search for offers near you, track your savings, manage your account and more.
DOWNLOAD APP
Kontaktinformationen
Vereinigtes Königreich
- help@tastecard.co.uk
- tastecard.co.uk
4,3
Hervorragend
41 751 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Replies via email received instant and…
Replies via email received instant and sorted access within 24 hrs
13. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that our email support was prompt and that we were able to restore your access within 24 hours. Providing a quick and efficient service is something we strive for, so it's wonderful to know that this was reflected in your experience.
We hope you enjoy making the most of your membership and the many savings available. If you ever need any further assistance, our team will be happy to help.
Scummy company trying to get people…
Scummy company trying to get people with trials which renew automatically when unwanted
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
I'm sorry you are unhappy a payment has been processed. When creating a membership, we provide all the details about a membership length, cost of initial sign up if there is one, and future renewal information. We send a confirmation email immediately after signing up, all our emails have information about how to contact us. If you haven’t cancelled the membership, or been in touch with our Customer Service Team prior to the renewal date, we have processed the payment in line with the terms that you agree to when you signed up with us. However, if there is anything else we can assist with please respond back to my colleague’s email.
Antwort von tastecard
We're delighted to hear that Ruby responded quickly and was able to assist you. Providing prompt and efficient support is something we strive for, so it's wonderful to know you had a positive experience.
I'll be sure to pass your kind feedback on to Ruby, who will be pleased to hear your comments.
Thank you again for your review and for choosing tastecard.
Excellent service from Kiesha
12. September 2026
Antwort von tastecard
We're delighted to hear that you received excellent service from Kiesha. Providing friendly, helpful, and efficient support is something we strive for, so it's wonderful to know that Kiesha made such a positive impression.
I'll be sure to pass your kind feedback on to her, and I'm sure she'll be pleased to hear your comments.
Awful customer service
I canceled on day on renewal. I wasn’t able to access email to see reminders and only noticed when money came out that I didn’t have. They have refused. I only have one Resturant in my area anyway and am not able to get out due to disability. I haven’t even used it in the previous year. They are refusing. It’s disgusting service. Just keep quoting their policy. I’m not a policy I’m a person who needs the fee to eat for the next 2 weeks.
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
I'm sorry you are unhappy a payment has been processed. When creating a membership, we provide all the details about a membership length, cost of initial sign up if there is one, and future renewal information. We send a confirmation email immediately after signing up, all our emails have information about how to contact us. If you haven’t cancelled the membership, or been in touch with our Customer Service Team prior to the renewal date, we have processed the payment in line with the terms that you agree to when you signed up with us. However, if there is anything else we can assist with please respond back to my colleague’s email.
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that you received a quick and reassuring response from our team. We understand how important it is to receive prompt support and clear guidance, so it's wonderful to know that we were able to provide that for you
VERY HELPFUL
The lady in the phone was very helpful and answered all our questions.
11. September 2026
Antwort von tastecard
We're delighted to hear that the member of our team was very helpful and able to answer all of your questions. Providing friendly, knowledgeable, and supportive service is something we take great pride in, so it's wonderful to know you had such a positive experience.
Your kind feedback is greatly appreciated and will be shared with the team.
Antwort von tastecard
We're delighted to hear that your issue was resolved quickly and without any problems. Providing prompt and effective support is something we always strive for, so it's wonderful to know you had a positive experience.
Great service
Pauline dealt with our query efficiently.
She explained clearly the steps we needed to follow to continue with our taste card.
A delightful manner; a credit to your team.
11. September 2026
Antwort von tastecard
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Pauline dealt with your query efficiently and provided clear guidance on the steps needed to continue with your tastecard membership. It's especially pleasing to know that her friendly and professional manner made such a positive impression.
I'll be sure to pass your kind comments on to Pauline. I'm sure she'll be thrilled to hear that you consider her a credit to the team.
Thank you again for your feedback and for choosing tastecard.
Antwort von tastecard
We're delighted to hear that Pauline provided excellent customer service and was both helpful and courteous in assisting you. Delivering a positive and professional experience for our members is always our goal, so it's wonderful to know that Pauline was able to help.
I'll be sure to pass your kind feedback on to Pauline, who will be pleased to hear your comments.
The service I received was excellent
The service I received was excellent. The customer service was first rare.
11. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that you received excellent service from our team. Providing first-rate customer support is something we strive for, so it's wonderful to know that your experience reflected this.
We're also pleased that your query was handled promptly and professionally. Your kind feedback means a great deal to us and will be shared with the team.
don’t normally leave reviews but this…
don’t normally leave reviews but this need to be known. I had £39.99 deducted from my account via tastecard which I naturally queried with them. After providing initial information they couldn’t locate any membership for me until I provided my card details and transaction date. They then acknowledged that they located an account however it was not in my name so couldn’t discuss further yet my card details had been used. They didn’t acknowledge this may be fraud, they didn’t acknowledge my concern, instead they advised me to “reach out” to this unknown person. So someone fraudulently uses my card and their best advice is contact this mystery person to resolve it? I am absolutely be wildered by their response and lack of accountability. Would avoid like the plague
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
My issue was sorted in a timely manner
My issue was sorted in a timely manner. Gemma (Customer Service) was very helpful.
10. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that your issue was resolved in a timely manner and that Gemma was able to provide helpful support throughout the process. We understand how important it is to receive efficient assistance when you need it, so it's wonderful to know that Gemma was able to help.
I'll be sure to pass your kind comments on to Gemma, who will be pleased to hear your feedback.
Excellent service
Excellent service
Prompt response to my enquiry and crystal clear instructions to resolve. Helpful customer service operator
10. September 2026
Antwort von tastecard
We're delighted to hear that you received excellent service and that your enquiry was responded to promptly. It's great to know that the instructions provided were clear and easy to follow, and that our customer service representative was helpful in resolving your query.
Providing fast, friendly, and effective support is something we strive for, so your feedback is greatly appreciated.
Thanks for sorting out my membership…
Thanks for sorting out my membership query Pauline, super quick response and very helpful.
10. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that Pauline was able to help with your membership query and provide a quick and helpful resolution. We understand how important it is to receive prompt support, so it's wonderful to know that Pauline delivered such a positive experience.
I'll be sure to pass your kind feedback on to Pauline, who will be pleased to hear your comments.
Representative understood and sorted…
Representative understood and sorted out my situation
10. September 2026
Antwort von tastecard
We're pleased to hear that our representative took the time to understand your situation and was able to resolve it for you. Providing helpful, attentive, and efficient support is always our goal, so it's great to know you had a positive experience.
Immediate Response
I had an issue registering through a third party offer. Lynda sorted it out immediately and pointed out some other offers. Couldn't ask for more.
9. September 2026
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that Lynda was able to resolve your registration issue quickly and efficiently. We understand how important it is to get started smoothly, especially when joining through a third-party offer, so it's great to know she was able to sort everything out straight away.
It's also wonderful to hear that she took the time to highlight some additional offers that could help you get even more value from your membership.
I'll be sure to pass your kind feedback on to Lynda, who will be pleased to know she made such a positive impression.
Antwort von tastecard
We're pleased to hear that your query was resolved successfully and that our team was able to assist you.
Providing helpful and efficient support is always our goal, so it's great to know we were able to get things sorted for you.
Antwort von tastecard
Thank you for taking the time to leave a review.
We're delighted to hear that Linda was prompt and helpful in assisting you. Providing friendly and efficient customer service is something we strive for, so it's wonderful to know that your experience reflected this.
I'll be sure to pass your kind feedback on to Linda, who will be pleased to hear your comments.
Thank you again for your review and for choosing tastecard.
I had some questions about the taste…
I had some questions about the taste card which were answered by Lynda in a friendly and efficient way also detailing businesses close to my home
9. September 2026
Antwort von tastecard
We're delighted to hear that Lynda was able to answer your questions in a friendly and efficient manner. It's great to know that she was also able to provide information about businesses near your home, helping you get the most from your membership.
I'll be sure to pass your kind comments on to Lynda, who will be pleased to hear that her assistance made a positive difference to your experience.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.