The MOT was carried out. Told failed and needs investigation but one was a tyre pressure alert which previous tyre change business had not taken alert off when tyres replaced. Told brake pads near rep... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy to book on line. Received a text and phone call to confirm arrival time as promised Work carried out on our drive within specified timeframe. Mechanic advised us about tyre replacement and an... Mehr ansehen
My Van was dropped of after breakdown excatly one week before i got a bill for checking my tire thread depth nothing else on my 40 pound invoice the garage was supposed to check the fault that ca... Mehr ansehen
Unternehmen hat geantwortet
Arrived slightly ahead of time, 20 mins before appointment, but garage was ready to accept keys Friendly welcome, advised time it would take for the MOT, circa 1hr, offered seating area to wait, howe... Mehr ansehen
Unternehmensdetails
Über The AA Smart Care
Vom Unternehmen geschrieben
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Kontaktinformationen
Vereinigtes Königreich
- theaa.com/car-care/book/start
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Vechile picked up and dropped of on…
Vechile picked up and dropped of on time.
Reasonable price.
Very good service.
Verwendet eventuell KI als AntworthilfeMehr lesen
Service by garage was great and very…
Service by garage was great and very happy with them but the AA app kept telling me to pay again and then kept sending me text for an appointment which had already been done!! Will think now before using that service again as the app seems useless.

Antwort von The AA Smart Care
Recently used them for a service so…
Recently used them for a service so booked again for second car but sadly a complete different experience. He was only here for less than a hour for a full service so I lack confidence that he did it all as previous mechanic was thorough
Sadly this has tarred my opinion and views on what I paid for

Antwort von The AA Smart Care
It was so convenient
It was so convenient. Saved me a lot of time waiting and service was carried out in a very professional manner. I would highly recommend this service. I looked a costings and compared before I booked and the price was very reasonable.
Different times for Service and MOT. Not informed.
We booked on line for 8am, and booked a day off work.
We arrived at 8:30 (when the garage opened).
We came back at 11am to collect to collect the car to be told the Service was booked in 8am but the MoT was booked in at 1:30pm. The car was not ready to 2:30pm.
This should be clear on the booking.

Antwort von The AA Smart Care
Thorough report after service and good…
Thorough report after service and good advice given
Replacement of all four brake pads and…
Replacement of all four wheels brake pads and disks and done on time with no mess.
The only thing that the mechanic did not do was adjust the hand brake. It was three notches/clicks for full hand brake, now its seven (did not test it myself till sometime after).
Mobile service but no documents
I had an interim service done at home in October 2025 and am still waiting to receive documentation of the work that was carried out. I have called AA numerous times and have been told they would resolve this, but I never hear back from them and almost a year on I cannot believe how poor the customer service is. I really don't know where to turn next.

Antwort von The AA Smart Care
Simple booking, but beware hidden costs.
Booking process appears simple and straightforward with competitive pricing.
Booked our car in at a local garage using the AA for an annual service and MOT.
The first issue came when the garage contacted us directly to advise that the requested date was not available. They booked us in for a week later.
The car needed a wiper blade and bulb for to pass the MOT for which we were told we would need to pay an additional 43.20 in labour (plus the parts).
The garage also fitted a new pollen filter which wasn't on the listed service items and then charged us for the Air Filter which was supposed to be included.
Overall, our car was serviced and MOTd, just a week later and with unexpectedly high labour charges which weren't expected and were completely out of our control at that point. For that reason, I wouldn't recommend this service and certainly won't be using them again.

Antwort von The AA Smart Care
Changing the day of the MOT without…
Changing the day of the MOT without prior contact and with less than 48 hours notice.

Antwort von The AA Smart Care
Did the work well and in a timely…
Did the work well and in a timely fashion. Then have me a comprehensive review on the car.
Really efficient & smooth handover of…
Really efficient & smooth handover of car in and out of the garage. Found the staff there very helpful
Great service and price and the tech…
Great service and price and the tech that turned up was great thanks

Antwort von The AA Smart Care
So disorganised
Smartcare changed the time the first time without notifying me to a different day, then the second time to the right time but then they sent me another email changing that so I arrived for my MOT two hours early...on a work day so I had to suffle everything around. All for a £12.50 saving. I wont do it again.

Antwort von The AA Smart Care
When I picked up my car yesterday there…
When I picked up my car yesterday there was a Greggs coffee cup hold in the passenger footwell and an empty cup in cup holder. I do not expect my car to be used for the Greggs run. My car was with them for 6 days since you did not have the parts.

Antwort von The AA Smart Care
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







