AA Car Care Bewertungen 

334
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The first appointment was cancelled last minute by AA. A week later a very nice young mechanic came and did a check but he couldn’t give me a solution. Instead he said d take the vehicle to Nissan. I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Booked via my AA app - easy to book and considering vehicle was serviced at home was much cheaper than a garage. Kept informed off booking - mechanic called before arrival, was pleasant and friendly... Mehr ansehen

Bewertet mit 5 von 5 Sternen

When the AA guy Jordan came out to assist me recently when my car wouldn’t start, he was really helpful. As a precautionary measure, after getting my car started, he even followed me home to ensure I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The AA mechanic turned in the afternoon without a phone call in the morning saying he would arrive at whatever time. However, he was friendly and did the required diagnostic check. After taking the ca... Mehr ansehen

Unternehmensdetails

  1. Mechaniker
  2. auch in
  3. Fahrzeugservice
  4. Kfz-Reparatur und -Wartung

Über AA Car Care

Vom Unternehmen geschrieben

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

334 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(334)

320 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service and answered all of my…

Great service and answered all of my questions, was very thorough and just did an excellent job overall.

15. Oktober 2026
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Antwort von AA Car Care

We are happy to hear that our team provided such helpful and detailed assistance. Thank you for sharing your positive feedback with us!

Bewertet mit 4 von 5 Sternen

The mechanic was knowledgeable and…

The mechanic was knowledgeable and helpful. The AA system, not so much. The AA failed to advise me that there was a 4-hour delay. I had to call them myself and was put on hold for 15 minutes. They did give me a small discount as a goodwill gesture.

15. Oktober 2026
Bewertet mit 3 von 5 Sternen

Poor, nonsensical communication

The communication is poor, most of which arrived after the technician had left, no pre warning of arrival. In fact the guy rang me as he was reversing up the driveway. I received an email thanking me for dropping the car at the garage, that they would take things from there, what is that all about? This is a service at home! The technician arrived around 14:00 at 17:15 I received both email and text saying he should be with me at 14:05. Technician was excellent, polite, well mannered and explained everything he’d done. Unfortunately he’s being let down by the technical side of the organisation. Will seriously consider if this is the best route when the next service is due.

15. Oktober 2026
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Antwort von AA Car Care

We appreciate you taking the time to share your detailed feedback with us. It is good to know that our technician provided polite, informative, and professional service while working on your vehicle. However, we recognise that our automated messaging system caused significant confusion and failed to keep you properly informed before and during your home appointment. Receiving automated notifications hours late and getting messages meant for in-garage drop-offs is completely unacceptable, and we understand your frustration regarding this breakdown in our process.

Bewertet mit 5 von 5 Sternen

The communication from the mechanic was…

The communication from the mechanic was great and the work was carried out efficiently. I was extremely impressed with the quality of the work and the friendly, helpful mechanic. I would not hesitate to recommend the AA mobile service.

14. Oktober 2026
Bewertet mit 4 von 5 Sternen

The mechanic was ace AA were pretty poor

The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day to then resend to AA. Every day had at least 5 emails saying payment missed even though I rang them and explained the situation. I finally paid the bill today and now getting more emails sayin my booking has been changed and its exactly the same as i recieved when i orginally booked the car in.

15. Oktober 2026
Bewertet mit 5 von 5 Sternen

Very friendly

Very friendly, very informative. A great personality all round and happy with the work done. If possible could l get the same mechanic on all my future bookings.
Really happy with the service.

14. Oktober 2026
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Antwort von AA Car Care

We are so happy to hear that your experience with our mechanic was so positive and informative. Thank you for leaving such wonderful feedback about the quality of the work.

Bewertet mit 3 von 5 Sternen

Mechanic was a lovely chap and carried…

Mechanic was a lovely chap and carried out the tasks as requested. Only issue was I booked a morning slot, took time off but no show until 2pm. No contact from company, I chased on WhatsApp

14. Oktober 2026
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Antwort von AA Car Care

We appreciate your feedback and are glad our mechanic provided good service. We acknowledge the inconvenience caused by the delay and lack of updates regarding your morning appointment.

Bewertet mit 1 von 5 Sternen

My Peugeot 3008 auxiliary belt snapped

My Peugeot 3008 auxiliary belt snapped, AA mechanic did not completely remove pieces of the old belt before installing the new one, by next day the new installation completely trashed the entire engine as the debris got into the cam belt damaging the engine beyond repair. Now it cranks, won't start for a car that I am still paying £250 on car finance with 2 more years left to pay off.

Informed AA, the good news is I have to pay AGAIN to have their mechanic come over.

8. Oktober 2026
AA Car Care-Logo

Antwort von AA Car Care

Thank you for taking the time to share your feedback. We recognize how frustrating it is to experience severe engine damage after a repair and then be asked to pay additional costs for a follow-up inspection.

Bewertet mit 5 von 5 Sternen

Lovly fella came polite no problems…

Lovly fella came polite no problems just got on with service on 2 cars excellant service

14. Oktober 2026
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Antwort von AA Car Care

We are happy to hear that our technician provided polite and efficient service for both of your vehicles. Thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Will never go back to garage servicing again, home service for me.

I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was the nicest easiest mechanic I have spoken to since driving. He explained everything, showed me parts and even gave me tips on making sure my car was happy and healthy. I don't think I will ever go back to having a garage service again. AA made the whole process from booking to paying so easy and the continued updating was brilliant. I was so happy with the service and price.

14. Oktober 2026
Bewertet mit 3 von 5 Sternen

Service fine communication not great

Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Which was inconvenient as I booked the afternoon off of work for no reason. The cost said £233 and I was charged £259. Contacted by email to question the cost and never heard back. Got a report showing all the things tested but no written list of suggestions, just told verbally which I now cannot remember all the things recommended. Convenient that they can come to your house but not sure if I would use them again.

3. Oktober 2026
AA Car Care-Logo

Antwort von AA Car Care

Hi there, we'll include a window on the confirmation. If you get in touch with us directly, our team will be happy to help and look into any charges and the work confirmation. We hope everything else went OK for you.

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