AA Car Care Bewertungen 

334
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The first appointment was cancelled last minute by AA. A week later a very nice young mechanic came and did a check but he couldn’t give me a solution. Instead he said d take the vehicle to Nissan. I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Booked via my AA app - easy to book and considering vehicle was serviced at home was much cheaper than a garage. Kept informed off booking - mechanic called before arrival, was pleasant and friendly... Mehr ansehen

Bewertet mit 5 von 5 Sternen

When the AA guy Jordan came out to assist me recently when my car wouldn’t start, he was really helpful. As a precautionary measure, after getting my car started, he even followed me home to ensure I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The AA mechanic turned in the afternoon without a phone call in the morning saying he would arrive at whatever time. However, he was friendly and did the required diagnostic check. After taking the ca... Mehr ansehen

Unternehmensdetails

  1. Mechaniker
  2. auch in
  3. Fahrzeugservice
  4. Kfz-Reparatur und -Wartung

Über AA Car Care

Vom Unternehmen geschrieben

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

334 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(334)

334 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

A wasted costly appointment

Following a cancelled appointment due to no mechanic being available at the time it was booked 5 days later the appointment arrived. The mechanic was helpful , polite and knowledgeable . I told him what the fault, was told it was an easy fix. Following 20 minutes of diagnostics I was told that it could not be fixed. Basically I was charged for informing the AA what the error indicator was. If from the outset I knew that the problem could not be fixed I would not have booked and saved £99.

13. Oktober 2026
AA Car Care-Logo

Antwort von AA Car Care

Hey Digby, we can see you booked a Fault Finder service with one of our Mobile Mechanics. These appointments are designed to diagnose the issue, provide expert advice, and give you a written report you can trust.

Sometimes we're able to fix the fault during the appointment, but if not, we'll explain the next steps and can provide a quote for any further repairs that may be needed. We hope everything goes smoothly with the repairs from here.

Bewertet mit 1 von 5 Sternen

Lazy Mobile Engineers Destroying AA Smartcare

The men that was sent to help service my car were clearly unprofessional, inconsiderate, and lazy mobile workshop engineers.
They lied to have done major service within few minutes, sat in their van chatting and whiling time. Unknown to them, I was watching every of their moves from the window.
I tried to stay with them, they insisted I leave, promising to ring me as soon as they were done!

8. Oktober 2026
AA Car Care-Logo

Antwort von AA Car Care

Hi Adeyemi, we're sorry to hear this and hope you've been in touch directly with us so this can be looked into.

📞 0330 018 3446
📧 Prestige-Smartcare.queries@theaa.com

Bewertet mit 5 von 5 Sternen

I will definitely use AA services again…

I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he went through everything with me Ian is a credit to your company

Regards George Evans

12. Oktober 2026
Bewertet mit 5 von 5 Sternen

Excellent for at home repairs.

Had Dylan out to change brake pads on my bmw. Friendly happy chap, worked well. No issues at all. Would definitely recommend and would book again. 10 out of 10.
Booking was easy online and cheapest I could find too.

12. Oktober 2026
Bewertet mit 3 von 5 Sternen

Not as efficient as I hoped

Text messages were not in line with service booked. Driver arrived then left saying he couldn’t see my car. I called him to come back. Job went well and left clean.

13. Oktober 2026
AA Car Care-Logo

Antwort von AA Car Care

Hi Keith, we're sorry to hear there were issues with the communication and that the mechanic initially couldn't locate your vehicle. We're pleased the work went well once underway and was left clean and tidy. We hope you've since raised your concerns directly with the team so they could look into this further.

Bewertet mit 5 von 5 Sternen

The booking process needs some work as…

The booking process needs some work as they are not fulfilling the bookings therefore had to reschedule my initial booking I had.
On the actual day the mechanic came to do my repairs he was very polite and very thorough with his work. He explained what he was doing and how long it would take. Overall all the mechanic was exceptional but the booking wasn’t

13. Oktober 2026
Bewertet mit 4 von 5 Sternen

Great service when arrived …

The only down side was the wait from 8am to 11.50.
The mechanic was exceptional he carried out his duties with care & attention. He was so so helpful.
Josh needs to be paid double great guy the car is running well.

9. Oktober 2026
Bewertet mit 1 von 5 Sternen

Mobile mechanic stated he did not have…

Mobile mechanic stated he did not have the tools to finish the job so only fitted one side brake disc and pads. Told me he had informed his office who would call me to organise completion. No call ever came and was charged for the job stating it was completed. So now have to find a garage to complete the job at extra cost. Very poor service

10. Oktober 2026
AA Car Care-Logo

Antwort von AA Car Care

Hi Stephen, we're sorry to hear that the job wasn't able to be completed. So we can get this looked into, please can you give us a ring so we can help.

📞 0330 018 3446

Bewertet mit 1 von 5 Sternen

Bad communication - cost me time and money

Booked for a pre 12 o'clock arrival, so I booked the morning off from work - nobody turned up until 215pm. Therefore, lost my whole working day waiting. No communication. Also, your team member did not have all the required kit on his van - for the driveway service - again booked as a driveway service.

9. Oktober 2026
AA Car Care-Logo

Antwort von AA Car Care

Hi Karl, our Mobile Mechanics will always do their best to arrive within your chosen time slot, but delays can sometimes happen due to traffic conditions or earlier jobs taking longer than expected.

We're sorry for the inconvenience and that your service couldn't be completed on this occasion.

If you'd like an update on when the work will be completed, please get in touch and our team will be happy to help.

Bewertet mit 1 von 5 Sternen

Booked morning service before 1200;

Booked morning service before 1200;
Told he was coming at 0930.tried phoning all morning told slight delay.
Turned up at 14.30 no apologies what so ever

Would never use again or tell my friends to use them
The worse service ever

12. Oktober 2026
AA Car Care-Logo

Antwort von AA Car Care

Hi Julie, our Mobile Mechanics will always do their best to arrive within your chosen time slot, but delays can sometimes occur due to factors such as earlier jobs taking longer than expected or traffic conditions. We're sorry you weren't kept updated throughout the process and hope your brake pad repair went well.

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