Willow Bewertungen 

217
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I cannot thank the team enough for their fantastic service during such a difficult time. We chose a wicker coffin for my dad, and it was absolutely lovely. The craftsmanship was beautiful, providing a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Buying my husband's coffin on line did feel a bit risky. The team at Think Willow kept us informed every step of the way including confirmation of which undertakers to send it to, delivery date and w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Willow were absolutely fabulous about completing my shortnoce order for a 5' 8 cardboard coffin which my late wife's sisters and nieces could paint beautifully. It was an amazing 3 day turn- around ov... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thought it bit strange ordering a coffin online but it was at my late mother's request. Ordered manilla cardboard coffin so grandchildren could decorate it. Easy to order, got follow up call next day... Mehr ansehen

Unternehmensdetails

  1. Sarghersteller
  2. Sarg-Service

Vom Unternehmen geschrieben

ThinkWillow.com is committed to reducing the carbon footprint, cost and waste in the funeral industry. All of the coffins available on the site are made from sustainably-sourced materials such as bamboo, willow, and recycled cardboard. These materials are biodegradable and free from harmful chemicals, providing a natural and environmentally-friendly burial option. Founder Derrick Grant’s passion for design and conservation led him to launch an online store that offers sustainable and affordable coffin options. “I wanted to offer people a more sustainable option that doesn’t break the bank,” Grant explained. “Sustainability shouldn’t be a luxury – everyone should have access to environmentally-friendly burial options.”


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

217 Bewertungen

5 Sterne
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1 Stern

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4,9

Alle Bewertungen

(217)

22 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Beautiful coffin, lovely kind understanding customer service

I was expecting the experience of having to choose a coffin at a very sad time to be really hard. Think Willow made it easy and all my interactions with them were so helpful and understanding. I chose a willow coffin my Dad would have loved and his funeral was yesterday. It was wonderful. The coffin looked so beautiful. Thank you Think Willow.

24. März 2023
Bewertet mit 5 von 5 Sternen

Derrick and the team were really…

Derrick and the team were really helpful during the process of us arranging a loved one’s funeral. They replied quickly and also dealt directly with the Funeral Directors, which was incredibly helpful during this time. The choice of coffins on the website was broad and were well priced - it’s a great offering if you do not want to go through the Funeral Directors for this. We ordered the Willow Cromer Wicker coffin. It was beautiful, good quality, and was what we hoped for. Thank you Derrick and team!

1. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

They were very helpful and kind...

They were very helpful and kind at such a difficult time. The willow coffin for my Dad was beautiful and delivered to the funeral home directly in a very timely manner, with Think Willow communicating with them directly, as well as keeping us informed at the same time.
I hope it will be a long time until I would even need to think about using their services again, however I greatly recommend to those who are unsure about buying a coffin online.

7. März 2023
Bewertet mit 5 von 5 Sternen

Cromer light willow coffin

The coffin was very pretty, delicate and feminine. We had posies of pink, dark purple and yellow flowers added to the handles and a bouquet on top. I hated the thought of a traditional coffin for mum as it was so final but this one eased the pain of a very difficult day. Thank you.

20. Februar 2023
Bewertet mit 5 von 5 Sternen

The casket was beautiful

The casket was beautiful, I was a pallbearer for my wife and the casket was sturdy but lite. I would highly recommend a willow one if you wish for an alternative to a solid wood version. Willow’s staff were very respectful and helpful throughout the process of selection and timely delivery. Thank you Williw

14. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional service.

I was let down by my funeral director with only three working days before my fathers funeral. I phoned Derrick and he was very helpful and understanding. He arranged for the coffin I had chosen to be delivered the next day to Aberdeen, given this was a very stressful time, it was such a relief. Thank you Derrick.

9. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Willow Cromer Coffin - Excellent Service from Think Willow

We chose the Cromer willow coffin which was really beautiful. The service from Derrick and "Willow" was exceptional, good communication and support regarding delivery to the funeral directors. Cost, when discussing losing a loved one, is a difficult subject but enough to say buying directly from Willow made a significant difference for the same item when funerals can be a financial worry. I would recommend Derrick and his company to anyone in the same position. Many thanks.

7. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Not something I have ever had to do…

Not something I have ever had to do before but Willow where amazing. They talked to the funeral parlour to make sure I had chosen a suitable coffin, they kept in good contact with me through the process and kept me up to date with delivery and I get very assured and confident that they could deliver their service professionally and sympathetically.

31. Jänner 2023
Bewertet mit 5 von 5 Sternen

James’s beautiful Oxford blue coffin

My son’s death completely floored me. I am still grieving horribly.
However James’s Oxford Blue coffin was just so beautiful. I loved it. The little touches like the natural twisted loop handles and natural toggles. The coffin was gorgeous.
Unfortunately I was too upset to take a photo but that image is forever stamped on my brain. We had huge flowers on the top, lilies, the delicious perfume added to the ambience. Thank you all so much for a beautiful experience. May I suggest that you put a selection of coloured coffins on your website. They are so chic. Belle Stennett. Haringey.

18. Februar 2023
Bewertung ohne vorherige Einladung
Willow-Logo

Antwort von Willow

Hello Belle thank you so much for your review. Your correct we do have a selection of coloured coffins to order that aren't on the website. We'll change that shortly as we photograph the new ranges to share with the public.

Thank you again for sharing your experience with us and for choosing thinkwillow.com

Best wishes
Derrick

Bewertet mit 5 von 5 Sternen

Willow were absolutely fabulous about…

Willow were absolutely fabulous about completing my shortnoce order for a 5' 8 cardboard coffin which my late wife's sisters and nieces could paint beautifully. It was an amazing 3 day turn- around over a weekend which I am eternally grateful for. As a painter herself Debbie would have loved it. Thank you Derrick and TEAM !

4. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful coffin

Beautiful coffin. Was due the following Tuesday or Wednesday when I ordered it. In the end my lovely mum died on the Tuesday at lunchtime. Derrick was brilliant when I messaged him and it turned out the coffin was already out for delivery. We used the bag it came in to make a mattress for my mum full of our own sheep wool.

1. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional and courteous.

This is the second time I have had call to use this company and again they were spot on. Courteous and professional. The wicker casket we purchased was absolutely beautiful. Ordered and delivered to our chosen funeral director within a couple of days. I can’t recommend this company highly enough. Thank you.

18. Jänner 2023
Willow-Logo

Antwort von Willow

Thank you for choosing us again.

We're really pleased to have meet your expectations for a second time, but know there is more we can do in this industry.

If you have any suggestions for improvements to service let us know.

And in the meantime. We're launching a tool to allow people to pre-plan funerals to save money, time and stress for themselves and their loved ones. If you\re interested you can sign up at ownleaf.com.

Thank you again for taking the time to review our service.

Kind Regards
Derrick

Bewertet mit 4 von 5 Sternen

The process of ordering what's easy and…

The process of ordering what's easy and quick delivery however I think it would be very useful to put the deceased name too the coffin as there was some confusion as which was my order and no paperwork left by delivery service either otherwise would recommend you

7. Februar 2023
Bewertung ohne vorherige Einladung
Willow-Logo

Antwort von Willow

Thank you Robert this is great feedback and we have already changed our process to adopt your suggestion.

We've had issues with the co-op not knowing what coffins they have ordered or are expecting even when we've called them to notify them of an arrival.

This solution may go someway to resolving that issue. Thank you again for taking the time to write your thoughts.

Bewertet mit 5 von 5 Sternen

Very good and reliable service, thank you

The order process was very simple, although the only thing I didn't realise we had to do was order a name plate inscription, so maybe that could be made a little clearer.
We had a humanist service, and the coffin we chose fitted so beautifully. We even had comments saying how nice and simple it was. Very fitting for the non religious service/celebration.

4. Jänner 2023
Bewertung ohne vorherige Einladung

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