TidalravesportsBewertungen 

I have sent emails to the company saying my board which isn't a year old is losing air from a seam. I tried to patch it up following the instructions and not using the board for two days to allow the patch to set. After using the board again the patch lifted and the glue just came away. You can't ring as it's an automated answer saying they are busy and to email which will be dealt within 48 hours. But I have done this twice but still no reply. You can't message on Facebook. I was genuinely happy with my board it has great graphics and matching assessories but customer service really lets this company down

I ordered a sup and an electric inflatable pump.
I received a waterproof speaker instead ,which is £ 20 cheaper and there is no customers service.
My emails have not been replied and no one answered the phone.
Terrible customer service!!
I want a refund! Awful company.Avoid!

Quick delivery, funky board with a lot of accessories. Very happy

Fast delivery, really good quality and loads of extras with the board

I haven't yet received my board yet, so I can't review the actual product... Because I HAVE NOT RECEIVED my board. And my emails / calls / Instagram / Facebook messages are ignored. Wish I never ordered through this rubbish company. What disgusting (lack) of customer service. I ordered this brand specifically as 'next day delivery' was promised. I wanted to use the board during this past week of good weather... Hahah - a week later and still no board. I would expect an apology and a refund for charging for a service (next day delivery) that you've failed to deliver!

Ordered 29 June 2025. Promised next-day delivery but still awaiting dispatch as of 3 July. I’ve messaged the support email daily with no reply, tried calling with no answer. Please respond with delivery update or refund immediately.

Purchased a whole set up Friday 27th July, they have advertised next day delivery and I’m now a week later still with no delivery. I Tried emailing on two occasions and got no response, also tried calling and all I got was an automated response saying you can’t contact them due to high volumes of calls so you can only make contact through email… when trying to contact their delivery team they’ve used I got zero response, however many messages saying they ‘can’t deliver items’ so disappointed as I’ve heard nothing but great reviews and was expecting to have this delivered in time before 6th July as I have a trip planned where I intended to take my order with me… by the sounds of it through social media channels I am not the only customer to be experiencing this as of recently…. They’re more than happy to email you adverts every five minutes to buy everything but can’t get back to any enquiries….

Great board, all the accessories. Just wished the electric pump was cheaper as it’s hard work pumping the board to the recommended psi.

Everything you need to know, used mine a couple of times now really stable and tracks in a straight line , bit of a effort to turn quickly , one thing I would recommend is electric pump as 20psi is a good old blow on hand pump.

I’ve been wanting a paddle board for some time and came across Tidal Rave. The first thing that caught my eye was the colourful designs and when I looked more into it, the complete package they do as standard for every board. On top of that the breakdown video of all the kit and how to use it is a massive help. Brilliant product and great advertising. Already want a second board for my partner.

Superb service and after sales care. Great prii oh ducts and value for money. I’ve don’t numerous long paddles (10k+) and the board has never let me down. Thoroughly recommend them!!

Great boards. Stable and easy to start your paddleboard journey

No reply to my emails for a refund of my life jacket that was incorrectly labeled . Sizing was advertised completely wrong online . Just want to send it back and emails are not being replied to nor is the phone being answered

Purchased my first board from tidal rave. what I thought was great was the amount of things included within the package. You get a seat, carry strap, dry bag and phone protecter, buddy clip & more, these you always need to buy separately with other companies, which cost quite a bit, so to get everything together is pretty amazing. Only fault was it stated next day delivery but actually took almost a week to arrive

Great service , choice of boards etc easy to buy through website , came within 4 days

Amazing SUP and Quick Delivery

AMAZING COMPANY AFTER BUYING PADDLEBOARD,SPEAKER,BOUYANCY AID AND PUMP

Literally the best thing I think I’ve ever bought it is amazing

Been looking at these on the website for months , finally ordered .. package arrived really quickly , unpacked it all and pumped up and assembled in no time … it’s firstly gorgeous ! Really well made , great accessories too .. looking forward to taking it out 😎⭐️⭐️⭐️⭐️⭐️

Had some issues with delivery and couldn’t get hold of there team at all, board it self was good just poor customer service