Too many times my cashback has been declined without any explanation. ShopBack is by far the better app pver TopCashBack. Utter false advertising claiming the cash back percentages, yet then once you... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... Mehr ansehen
I forgot i had the app, i bought some shoes from footlocker and there was some withdrawable cash waiting for me. Not only that i also have purchased on ali express and i can make claims on the missed... Mehr ansehen
Topcashback Australia is so easy to use and so easy to recieve payment. I highly recommend this app. You want money back - sign up now!
Unternehmensdetails
Vom Unternehmen geschrieben
Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.
Kontaktinformationen
4,3
Hervorragend
394 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good cashback site
I’ve been getting cashback from booking hotels successfully for a while now. Just be sure to temporarily disable any ad blockers.
20. August 2026
Bewertung ohne vorherige Einladung
Beware they dont honour cashback
Update:
after responding via email as per reply on here & resending evidence topcashback adjusted cashback to correct amount & suggested a glitch in system may be the cause. They would've had 5 stars had I not needed to go back & forth several times with either bot or human ignoring concern & resend evidence 3 times until it a human or a competent human became involved & resolved the issue.
Orig:
Beware they side with sellers who wont honour cashback category listed at time of purchase. Example: an amazon purchase of pillows was under kitchen which had upsized cashback. Seller (amazon) said oh its really home, which had barely worth buying for a few cents in cashback. Topcashback wont honour it & side with amazon/seller saying yeah listed category doesn't matter anymore we'll pick & choose what we'll pay out & how/if we'll pay out. Of course they have 90--120 days confirm & pay so your return window has closed!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von TopCashback Australia
Hi SC,
Thank you for taking the time to share your experience. We’re sorry that the cashback awarded was not what you expected based on the category you saw when making your purchase.
For Amazon purchases, the cashback category and rate are ultimately determined by the product classification provided to us by Amazon when the transaction is reported and validated. TopCashback does not independently reclassify products or choose which cashback rate to apply.
We do, however, appreciate your concern that the product appeared under a different category when you purchased it. We understand why this would be particularly frustrating where an upsized rate influenced your decision to make the purchase.
Where there is evidence that a product was advertised as eligible for a particular cashback category at the time of purchase, we’re happy to review the circumstances and raise any discrepancy with the retailer where appropriate. Screenshots showing the offer and product category at the time of purchase can be particularly helpful.
We’d also like to clarify that TopCashback does not hold back any cashback. Our model is to pass 100% of the commission we receive from retailers back to our members.
We appreciate that this doesn’t change the experience you’ve had, but we certainly do care about getting the correct outcome for our members and would welcome the opportunity to review the specific transaction and supporting evidence. Feel free to contact us on contact@topcashback.com.au
Best Regards,
The TopCashback Team.
Beware, cash back does not clear!
Seems to me that this is quite a scam. Your cash back will sit in Pending and never clear it seems.
Waste of time.. stick to your shopback app or other reputable companies.
Give this one a miss in my opinion.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von TopCashback Australia
Hi Albert,
Thank you for sharing your feedback. We’re sorry to hear that the time your cashback has spent at Pending has left you feeling this way.
When cashback shows as Pending, it means the transaction has tracked to your account but is still awaiting validation from the retailer. Cashback does not remain Pending indefinitely by design, although validation times can vary between retailers and, on occasion, can take longer than the estimated timeframe.
If you have transactions that have been Pending significantly longer than expected, we’d really like the opportunity to look into them for you. Please contact us at contact@topcashback.com.au with the details, and we’ll be happy to review the transactions and follow up with the relevant retailer where necessary.
We appreciate your frustration and would welcome the opportunity to help get some clarity on your outstanding cashback.
Best Regards,
The TopCashback Team.
Perfect cashback tracking and easy…
Perfect cashback tracking and easy withdrawals
17. August 2026
Bewertung ohne vorherige Einladung
Highly recommend
Great way to make cash back on online shopping
17. August 2026
Bewertung ohne vorherige Einladung
It was very easy to set up my bank…
It was very easy to set up my bank account details and then transfer my payout
16. August 2026
Bewertung ohne vorherige Einladung
Didn't receive any cashback over…
Didn't receive any cashback over 9months, scam app
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von TopCashback Australia
Hi Sam Yoon,
Thank you for sharing your feedback. We’re sorry to hear that you’ve been waiting this long for your cashback and completely understand why a nine-month wait would be frustrating.
Cashback can sometimes take longer than expected to become payable as we rely on retailers to validate transactions and release the commission to us. However, nine months is certainly a significant amount of time, and we’d like to understand what has happened in your particular case rather than leave you without an explanation.
Please contact us at contact@topcashback.com.au with your account or transaction details, and we’ll be happy to review the outstanding cashback and advise you on its current status.
We’d appreciate the opportunity to look into this properly for you.
Best Regards,
The TopCashback Team.
I've been with TopCashback since 2024…
I've been with TopCashback since 2024 and had accumulated about $2,150 worth of cashbacks. I've also been with ShopBack and the now-closed Cashrewards before for much longer than i've been with TCB but both of those cashbacks sites combined i've only earned less than $2,000 in total- and that speaks volumes as to how generous TopCashback are with their Cashback rates and how easy and reliable their Cashback tracking are.
They aren't perfect, of course. I've had some issues with some of my cashbacks with them before, but the great thing about them is they always have resolved it in a timely manner AND in a manner that has always been favourable for me. Most especially one of their amazing reps at OzB, nicknamed 'TA' (the OzB community knows who i'm talking about!) goes above and beyond to help sort things out. He has, in multiple occasions sorted me out even when it seems like I won't be getting my way. Every single time, i've had it my way and how I expected it to be resolved.
That's what's great about TCB- their outstanding customer service (not that I needed it that much in the first place!) but if I ever did, I always knew at the back of my mind I was in good hands.
I highly recommend TCB if Cashbacks are what you're after. Look no further, they'll sort you out. Just make sure you adhere to their rules, READ thoroughly the do's and dont's, the exceptions and all, and you won't have a problem.
12. August 2026
Bewertung ohne vorherige Einladung
Good cashback and discount gift cards
The discounts and cashback offers have always worked reliably, and the process is generally quick and convenient. The discounts also tend to be a little better than those offered by the other major cashback shopping site, which is a great bonus.
12. August 2026
Bewertung ohne vorherige Einladung
Easy to use app every time
Easy to use app every time! Recommended 👍
8. August 2026
Bewertung ohne vorherige Einladung
Superior to all competition.
The honest, ' no fuss' business practices of TopCashback Australia is outstanding, a premium business. Thank you
8. August 2026
Bewertung ohne vorherige Einladung
Takes 8 months to get your money
They take 4 months to add cashback to your account and another 4 months to give you money...
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von TopCashback Australia
Hi Pascal,
Thank you for sharing your feedback. We understand that waiting for cashback to become payable and then withdrawing it can feel like a lengthy process.
Cashback timelines vary between retailers, as transactions need to be validated and the commission confirmed before the retailer makes the cashback payable. Once cashback becomes payable and you request a payout, you should receive your payout within 24hours on a weekday.
If you experienced a four-month delay after requesting your payout, please contact us at contact@topcashback.com.au with your account details so we can look into what happened and help clarify the situation.
Best Regards,
The TopCashback Team.
Earn whilst you shop!
Easy, quick and convenient to earn a little extra cash by shopping. I look at it as a discount applied to my purchases.
6. August 2026
Bewertung ohne vorherige Einladung
17+ weeks on a cashback claim, no timeframe, no complaints process — company response addressed neither
17+ weeks on a cashback claim, no timeframe, no complaints process — company response addressed neither
Bought a Vodafone $250 Prepaid Plus Starter Pack ($169) through TopCashback on 31 March 2026, on the basis of an advertised $50.70 cashback. It didn't track. Claim lodged 2 April.
Seventeen+ weeks later the claim still reads "Waiting for Retailer." TopCashback's position is that they can't give any timeframe at all — not a target, not an outer limit — because they depend on the retailer responding.
When I asked which affiliate network the claim sits with, and for a reference number so I could follow it up with Vodafone myself, I received neither. When I asked for the matter to be raised as a formal complaint and for a copy of their complaints procedure, the request wasn't acknowledged at all.
I accept that missing cashback claims take time and that TopCashback can't force a retailer to reply. What I object to is a process with no defined end point, no escalation path, and no complaints procedure I can access. Four months of "we'll let you know" isn't a process.
Happy to update this review if it's resolved.
Update, 6 August 2026: TopCashback replied publicly but the response doesn't address either point raised — no timeframe and no complaints procedure. They have since confirmed in writing that complaints are handled within the claim thread and that no separate procedure exists.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von TopCashback Australia
Hi T L Alan,
Thank you for taking the time to share your feedback. We're sorry to hear that your claim has taken longer than expected to resolve.
We completely understand how frustrating it is to be waiting for an outcome, particularly when your transaction did not track automatically.
Missing Cashback Claims require the retailer to investigate the transaction and determine whether it is eligible for cashback. While we actively follow up on behalf of our members, the investigation and validation process is ultimately controlled by the retailer. Unfortunately, until they provide us with a decision, we're unable to conclude the claim.
We appreciate that this can be disappointing, especially when a claim has been outstanding for an extended period. Please be assured that your claim remains active and we will continue to pursue updates with the retailer until a final outcome is received.
We're also sorry to hear you felt your concerns weren't fully addressed. Member feedback is incredibly important to us, and we'll use your comments to review how we communicate and manage long-running claims to ensure we provide the best possible experience.
We appreciate your patience and hope to be able to bring your claim to a resolution as soon as the retailer completes their review.
Best Regards,
The TopCashback Team.
Always had positive experience
Always had positive experience, excellent site for cashback.
4. August 2026
Bewertung ohne vorherige Einladung
I've cashed out over 50 dollars so far…
I've cashed out over 50 dollars so far with a speedy deposit to my bank - this is certainly worth it! There's no catches just free money back when you make a purchase from their selected vedors! Really enjoying this App! 🌟 🌟 🌟 🌟 🌟
3. August 2026
Bewertung ohne vorherige Einladung
Trustworthy!
User experience and trustworthy payments.
3. August 2026
Bewertung ohne vorherige Einladung
Slow withdrawal
Took way longer than advertised for my cashback to be paid to me.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von TopCashback Australia
Hi Daniel,
Thank you for taking the time to leave your review. We're sorry to hear that your cashback took longer than you expected to become payable.
The estimated payable time shown on our site is just that—an estimate. The actual timeframe depends on when the retailer validates the transaction and releases the commission to us. Unfortunately, this process can sometimes take longer than anticipated due to the retailer's internal validation procedures.
We understand that waiting can be frustrating, and we appreciate your patience. We're pleased that your cashback has now been paid and hope you'll have a smoother experience with your future transactions.
Best Regards,
The TopCashback Team.
Not recommended scam
Not recommended. When a transaction not tracked and I have provided all evidence and screen shots, the request still in progress coming to 4 months. Follow up three times and all I got is wait. I asked to raise a complaint and they ignore my request. I am taking this matter to Fair Trading and ASIC. Stip using them and use Shopback. They will look into things when there is issues.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von TopCashback Australia
Hi John,
Thank you for taking the time to share your feedback. We're sorry to hear that you've been disappointed with your experience.
We understand how frustrating it is to wait for the outcome of a Missing Cashback Claim, especially when you've provided all the requested information and are keen to receive a resolution.
While we appreciate that waiting is frustrating, we are dependent on the retailer to complete their investigation before we can update your claim. Please be assured that we continue to follow up on behalf of our members and will update your account as soon as we receive a resolution.
We're also sorry to hear that you feel your request to raise a complaint was not addressed. That is certainly not the experience we aim to provide. If you would still like your concerns reviewed, please contact us at contact@topcashback.com.au, and we'll be happy to ensure they are looked into.
We appreciate your patience and hope to resolve your claim as soon as the retailer completes its review.
Best Regards,
The TopCashback Team.
They are technically scammers
They are technically scammers. They put high percentages for cash back if you buy through them. When you get that item, they take is out or reduce the cash back!!! I have several tickets from 4 months ago and simply saying it's under review!!!! I got utilities from them for combined $225 and they paid me $140. I had screenshots from everything. So they said they will pay it. You need to screenshots everything and follow up every single claim with them several times. Totally waste of time and untrustworthy. Be careful and don't use it.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von TopCashback Australia
Hi Saleh,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience.
We'd like to reassure you that the issue you've experienced is related to an isolated incident caused by a technical glitch on the retailer's side. This is not representative of the normal cashback process, and the retailer has acknowledged the issue and is actively working to resolve it.
We understand how frustrating this has been. Please be assured that we're working closely with the retailer to ensure all affected transactions are reviewed correctly and that eligible cashback is paid once the issue has been resolved.
We sincerely appreciate your patience while the retailer completes their investigation and implements the necessary fix. We'll continue to keep affected members updated as soon as we receive further information.
Thank you again for your understanding and patience.
Best Regards,
The TopCashback Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.