TryBooking Bewertungen 

118
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Customer Service Team was able to assist in creating and adjusting ticket templates to cater and personalise for our upcoming school event and they were most prompt, patient, and excellent in their as... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great product on offer! So many features — and yet, as a busy working mum who volunteers at the PTA with zero time or brain space to learn new techy stuff, here I am! After just four phone calls and s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Horrible experience. Started 8 minutes from 10am ticket release. Sites repeatedly teases you with countdown and resets. Am still on after 2 countdowns and reaching #1 in cue only to be put back to 1... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Trybooking itself is an excellent tool to run an event through. It is dynamic in the data it can collect and is the easy to work with tha data for knowing numbers and booking groups with their specifi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 126987915

  1. Softwareanbieter

Vom Unternehmen geschrieben

TryBooking is an events ticketing, bookings and registrations platform. We offer a powerful ticketing solution with a suite of features including customisable events, different ticket types, interactive seating plans, sales/marketing reports, barcode scanning and more. We have the lowest fees in the industry and outstanding customer support.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

118 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(118)

36 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Thank you TryBooking

We use Trybooking for all our club registratiosn and event bookings. It isexcellent.
The help desk is so good! All the consultants are very helpful and knowledgeable. The attend to the most minor questions with courtesy.

9. September 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thank you for the lovely review! We're so glad to hear TryBooking has been helpful for your dog club. We'll be sure to pass your kind words on to our local support team.

Bewertet mit 1 von 5 Sternen

Awful search system

As a customer trying to buy a ticket, it’s almost impossible to find an event using NA keywords. Until I found the exact name in full, I wasn’t able to find the event. Terrible search system.

31. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thanks for feedback. We are aware search is sub-par and are aiming to fix soon. Regards TryBooking

Bewertet mit 5 von 5 Sternen

Exceptional service

Exceptional service from Try Booking. Would highly recommend them for anyone looking to organise an event with a ticketing platform that offers low transaction fees and high customer service standards.

23. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thanks for the great feedback. We’re delighted to support you again with your festival ticketing.

Bewertet mit 5 von 5 Sternen

Trying to book tickets for Gigrin Farm

Trying to book tickets for Gigrin Farm, the red kite feeding location, the online payment froze at the bank's page, so I thought the cost hadn't gone through. I tried the following day and was successfully able to book tickets. A week later, I picked up a voicemail from TryBooking, concerned that we seemed to have paid twice - ie the first attempt had registered with my bank. I called the number on the voicemail, to connect immediately with a delightful gentleman who explained they'd actually tried twice to contact me, but had decided I hadn't intended to pay twice, so they'd refunded the second charge.
I hate using ticketing agents - anonymous, rigid, expensive. However, TryBooking was just the opposite - personal, kind and caring. Thank you to all TryBooking people involved.

7. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thank you for your kind words. We're glad our support team could resolve the issue quickly and appreciate your understanding. It means a lot to hear that our team made a positive impression!

Bewertet mit 5 von 5 Sternen

Easy online ticket sales

Was quick to setup tickets to my show, good reporting, attendees liked being able to book online for the first time!

11. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thanks so much for the great feedback. We're thrilled the setup was smooth and that your attendees enjoyed booking experience online.

Bewertet mit 1 von 5 Sternen

Horrible experience

Horrible experience. Started 8 minutes from 10am ticket release. Sites repeatedly teases you with countdown and resets. Am still on after 2 countdowns and reaching #1 in cue only to be put back to 13 thousand and something. Unrealistically constant reduction in the cue suggests its not real data. Disgusting way to treat people. I have screenshots with times I'll share on google review. Businesses AVOID this company for your tickets!

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

We're very sorry for the technical issues experienced during this morning’s ticket release. While demand was exceptionally high, our system should have performed better. We’re reviewing what went wrong and working to improve future performance.

Bewertet mit 1 von 5 Sternen

Outdated

Outdated. Tried booking for 2 hours with continuous crashes

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Apologies for the technical issues experienced this morning. Although it was a high demand event our system should have performed better and we will aim to improve in the future.

Bewertet mit 1 von 5 Sternen

Probably the worst experience I've ever…

Probably the worst experience I've ever had trying to buy tickets online. When attempting to book a high demand event, their pages kept timing out at various stages of the process with error pages, needing you to start the process again, ultimately leading to the same (or different) error page. Even the contact us for assistance page resulted in an error page! At one point during the process, a holding page came up with a 51min count down wait time to book. After waiting for this to count down to zero, yet another error page popped up! After more than an hour and 45mins of my time attempting to book 4 tickets, the event was sold out and now we need to cancel the accomodation we had booked for the event. Clearly trybooking.com's system can't handle any sort of heavy web traffic! They really should consider changing their name to NObooking.com because that is more likely going to be your experience!

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Apologies for the technical issues experienced this morning. We know how much time and effort went into trying to secure tickets, and we’re sorry it ended in disappointment. Although it was a high-demand event, our system didn’t hold up, and we will aim to improve in the future.

Bewertet mit 1 von 5 Sternen

Terrible Ticket Tender

Trybooking needs to seriously consider improving the capacity of people able to use the website.
After being on the website before the tickets dropped and trying for 2 hours... I was unsuccessful in getting tickets.
Error codes popped up.
One second i had 0 tickets and then suddenly i had 49 tickets!?
Ridiculous, the website gave no helpful ques and it was a pure guessing game at whether you were making progress or not.

Very disappointing considering the "predicted high traffic"!!

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Apologies for the technical issues experienced during RAAF event this morning. We know how confusing and disappointing the process was. Although it was a high-demand event, our system didn’t meet expectations, and we’ll be reflecting on how we can improve.

Bewertet mit 1 von 5 Sternen

site crashed and unable to purchase…

site crashed and unable to purchase tickets even though made it all the way to purchase screen. Poor organization from the trybooking team.

For large events should go through the big ticket companies.

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Apologies for the technical issues experienced this morning. Although it was a high-demand event, our system didn’t perform as it should have, and we’ll be looking at ways to do better next time.

Bewertet mit 1 von 5 Sternen

Website is completely broken

Website is completely broken, wasted an hour and a half of my time to end up with no tickets. Hundreds or thousands of other complaints on the events FB page.

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Apologies for the technical issues experienced this morning. We understand how frustrating it was to spend so much time without getting tickets. Although it was a high-demand event, our system didn’t hold up as expected, and we’ll aim to improve moving forward.

Bewertet mit 1 von 5 Sternen

Can not handle traffic for a large…

Can not handle traffic for a large event. Tickets for the RAAF show crashed their website. Their Waiting room process is meant to reduce the traffic hitting server request and this failed multiple time. No attempt to try and resolve

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Apologies for the experience during the RAAF show ticket release. Although it was a high-demand event, our system should have performed better and we will aim to improve in the future.

Bewertet mit 1 von 5 Sternen

Absolute joke of a booking site

Absolute joke of a booking site. Waited until the tickets got released for the RAAF show and started booking exactly at 10. The entire site crashed and the pages disappeared. Don't accept events if you can't handle the booking process. My son is extremely disappointed now.

13. August 2025
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

We're very sorry for the technical issues you experienced this morning. While it was a high-demand event, our system should have performed better, and we will aim to to improve this experience in the future.

Bewertet mit 1 von 5 Sternen

Cannot handle high volume sales

I'm sorry but this is ridiculous. The site cannot handle high volume sales and should be avoided as a seller if you wish your customers to have a good buying experience.
Frequent site crashes, carts that wipe empty and disappear, to only send you later to a waiting room.
Poor implementation/execution. Don't use these guys.

13. August 2025
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

Apologies for the technical issues experienced during your attempt to purchase tickets this morning. Although it was a high demand event our system should have performed better and we will aim to improve in the future.

Bewertet mit 1 von 5 Sternen

More like failbooking.com.

More like failbooking.com.
Cannot book tickets for an event, 500, 502 and 504 errors.
Phone number does not work either.

13. August 2025
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

We're sorry for the errors and inconvenience you encountered while trying to book tickets. The system should have performed better under high demand, we will be working hard to improve this moving forward.

Bewertet mit 5 von 5 Sternen

Exemplary customer service

TryBooking is where, active and fluid communication meets a hands on, proactive ‘can do/will do’ approach to exemplary customer service. No other alternative comes close.

Thank you Jules & Sheila, you both took the stress out of this element of our event.

13. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thank you so much for the lovely feedback. We're so glad Jules and Sheila could make things easier for your event.

Bewertet mit 5 von 5 Sternen

First class

First class, no query is too small for the support team. They are super helfpful and it is refreshing to be able to speak with a human being. I love functionality of site and have successfuly arranged a few events.

10. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thank you for your "first class" review! We're so happy to hear our support team was super helpful and your enjoyed talking to our local human team. Good luck with your events!

Bewertet mit 5 von 5 Sternen

Extremely helpful and supportive

One of the most helpful and supportive organisations I have ever dealt with. High quality customer service- take time to talk you through any problems and give guidance on inputting data. Well organised and fairly priced ticket booking service. Highly recommended.

25. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thanks for the fantastic review! We're so glad you found our local team helpful and supportive, and enjoyed our ticket booking service. Your kind words mean a lot!

Bewertet mit 5 von 5 Sternen

We've used TryBooking for a number of…

We've used TryBooking for a number of years now for all of our events and we've never had any issues. We expanded our use of the platform this year by utilising the Box Office feature and it helped with efficiency and ease of our event. They're always happy to jump on calls to help you out or if something needs explaining a bit more.

23. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Thanks for being such a loyal TryBooking user! It's great to know you've had no issues over the years and that our Box Office feature made your events even more efficient this year. We're always here to help if you need us

Bewertet mit 5 von 5 Sternen

Brilliant bookings website for both organisers and users

We used TryBooking for our first Open Farm Sunday event. The site could not have been better for an event which had lots of moving parts. Super-easy to set-up, easy for people to sort tickets, easy for us to manage cancellations, changes in timings and emailing all visitors. Absolutey 5* from our team.

8. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von TryBooking

Great to hear TryBooking made your Open Farm Sunday event with us! We're happy it was easy for your team to use.

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