TryBooking Bewertungen 

Try booking is easy to use, and the staff are a brilliant help, if I've ever had any issues, or need a hand with something they are always quick, helpful and polite ! We will use them for all of our events.

The suite of apps worked great for our small event, and the fees are some of the lowest we found.

I booked four tickets for a classical event recently. Some mistake led to that I got and was charged for eight tickets. When contacting try booking there was a link to the event organiser (a German chamber philharmonia) that I used five times but no answer. Then corresponded with try booking who contacted the German organiser about my problem and sent me copies of their correspondence. When arriving to the event, the organiser were well informed and just checked that we used four tickets and said that they would reimburse the other four unused tickets booked by mistake. I got my money back within three days.

This is a shout-out to Melissa O'Brien, from the TryBooking Customer Success team. I have just had to cancel some tickets to an event, where the event organiser was giving me the run-around ... Melissa was beyond helpful, and provided the event organiser everything they needed to handle the cancellation and refund as well! Thanks Melissa - and to Melissa's boss, look after her, unfortunately in my experience customer service that good is a bit of a rarity these days 😉

They will not refund anything, claiming they are a 'payment facilitator' and not a booking platform (as if they are simply an innocent eftpos terminal! convenient!)

They sold us tickets that do not exist and they do not have a basic refund policy that enforces our consumer rights. They claim to have no responsibility for the events they market and sell on their website.

We lost hundreds, don't buy from this platform.

Poor customer service. Attempted to contact to resolve an issue multiple times but no response. Eventually heard a response weeks later claiming I never reached out— yet even then they still did not attempt to resolve the issue.

Seek alternate ticket providers if and when possible.

Edit: note their response. Not only lying about not receiving correspondence but still haven’t fixed the issue. Scamming dogs - I hope karma bends you over.

A great effective service, well worth using

Easy signup and self service portal.

They answer the phone when I call which is great.

ThIs website is a rip off DONT BOOK!

I booked an african event that didnt take place and not only did they not tell me the event was cancelled they refused to refund my money and claimed that they were simply a software company with no responsibility for ticket sales evem though they say they are the event ticket seller STAY AWAY FROM THEIR EVENTS I would give the zero stars becuase they are dishonest

Rip off. 6% in fees and the vendor provided no alternative payment.

These guys need to be brought under the financial services act and their fees reigned right in like they did with airlines and CC surcharges.

Reply: Rubbish. I have proof.

I always use Trybooking for my workshops. Easy to set up, track and very responsive. Definitely 5 stars!

Excellent service. I bought a ticket by mistake and emailed them of my error and requested a refund.
Within 45 mins they processed the refund. On a Saturday afternoon too.
Can’t grumble at that 👍 👍

Disappointed. My son and his friend who both have Down Syndrome wish to attend a show in April. They have Companion cards which enable a carer to accompany them free. There is no facility on the booking page to do this so the carer has to pay or they can't attend.

Trustpilot is legitimate. Just poorly executed.
I wanted to buy tickets in a car lottery drawn March 2024. At first I thought it was a scam because the ticket dates were last year (2023). I was expecting to see the the closing date of the lottery, not the opening date! I re-read the lottery and then understood that the 2023 date was the opening date of the lottery!
2nd. The Trustpilot page asked for my address multiple times. But after multiple re-reads, I discovered that, Actually, trustpilot was asking me for the address, for each of the 8 tickets. So Trustpilot is legitimate. Just poorly executed.

not suitable email addy wanted an update on the card and to use a different card then particulars again
spent more time than it is worth trying to use this site

I needed a simple and effective way to register attendees for an event. TryBooking.com was the solution to all my frustrations. It was easy to use and the customer service support I got from Sacel in the call centre was first class. Thanks to everyone in the TryBooking team.

A fantastic platform for events.
I’ve just set up a webpage for our local PTA Christmas fair. The site is easy to use, very transparent & reasonable on fees & provides on the go reporting.
Customer service support has been excellent - all my technical queries have been resolved quickly, professionally & enhanced our event. Highly recommend these guys!

Very unhappy with their service and will not use them again. On Saturday 8 July 11.55am, I made a booking for a Picnic steam train ride i thought departed Saturday 15 July 8.10am. which my family was very much looking forward to. We turned up on Saturday 15th at 8.10am and waited. Upon checking our tickets, realised the train booking was for saturday 8th July. My fail for not checking the date. However, i realised the trybooking system had booked us on a train on 8th July 8.10am that had already departed and returned even before our booking was made! We were in the middle of moving and I got my dates mixed up so my fail there. However, that doesn't explain why the booking system format allowed me to book the ride after it was over. We paid $190 for something we didnt experience. I wrote a lengthy explanation to Picnic Train and they were apologetic but said it was our responsibility to check our tickets. My point is we shouldn't have been able to buy tickets for a train ride that had already finished.

I am a once a year user for a uniform store so our site is quite complex. Tristan, the Try Booking adviser was really helpful and patient in helping me set our site up