TryBooking Bewertungen 

118
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Customer Service Team was able to assist in creating and adjusting ticket templates to cater and personalise for our upcoming school event and they were most prompt, patient, and excellent in their as... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great product on offer! So many features — and yet, as a busy working mum who volunteers at the PTA with zero time or brain space to learn new techy stuff, here I am! After just four phone calls and s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Horrible experience. Started 8 minutes from 10am ticket release. Sites repeatedly teases you with countdown and resets. Am still on after 2 countdowns and reaching #1 in cue only to be put back to 1... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Trybooking itself is an excellent tool to run an event through. It is dynamic in the data it can collect and is the easy to work with tha data for knowing numbers and booking groups with their specifi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 126987915

  1. Softwareanbieter

Vom Unternehmen geschrieben

TryBooking is an events ticketing, bookings and registrations platform. We offer a powerful ticketing solution with a suite of features including customisable events, different ticket types, interactive seating plans, sales/marketing reports, barcode scanning and more. We have the lowest fees in the industry and outstanding customer support.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

118 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(118)

36 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

First time user..

First time user... perfection!
We used TryBooking for a ticketed event recently and I honestly can not recommend this service highly enough. The customer service was next level - I was always able to speak to someone promptly and my issues were always solved with ease. The reporting system was brilliant, in that we could create documents to send catering information, create name badges, participant lists for check in - and more! I found the refund system wonderfully easy and the financial visibility was great.
Will definitely be using them for future events - without question! And a bonus that they're an Aussie company. Love love love!

1. September 2023
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

Wow, thanks for the great review. Glad you received good service and the software met expectations. Regards Jeff

Bewertet mit 5 von 5 Sternen

We are first time users for this…

We are first time users for this platform, sold out event in 24hours and funds collected into our account. WOW !!
Ticket sales at the door for big events is chaotic and stressful for all especially organisers.
Customer service was excellent, phone assistance from Julie & Tristran clear and supportive .
Thankyou, Raving Fans of Try Booking ;-)

19. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have used this service as an event…

I have used this service as an event orgainser for nine years and can say the platform, the interface and the service delivered is great. Whenever I need them they are always available, polite and helpful.

16. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ZERO response. I cannot get back the money

Firstly website did not seek confirmation or review page before straight away accepting and processing the payment. I booked wrong number of tickest. I have sent 15 emails and several phone calls. ZERO response. I cannot get back the money

Companies like must be closed and punished

11. Juli 2023
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

Hi Manisekaran, we have checked and can't find any emails from you. Have you emailed info@trybooking.com? Our confirmation page also shows a summary of the basket before each purchase. Regards Jeff

Bewertet mit 5 von 5 Sternen

Trybooking has been an excellent way…

Trybooking has been an excellent way for people to register for our events. We can see how many people are coming, issue tickets if needed, collect payment even refund. It helps with our event budgeting.
It is easy to use. We have used it for many years.

26. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Platform!

Have been using this platform for many years both as an organiser and as a ticket purchaser.

TryBooking offers a straightforward and comprehensive ticketing/booking system. The platform is very user-friendly and easy to navigate. If needed, the friendly team is always there for support. Highly recommend.

24. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Trybooking is easy to use and support…

Trybooking is easy to use and support for how to use the platform is just an email or phonecall away. I have used trybooking for a variety of PD events over the past years, comprehensive reports are available, signon sheets and name tags can be easily generated to help support the event. I also love the reports available for the feedback meetings after the event. Thank you for supporting our small teaching organistation with supports to make running Professional Development events for fellow teachers and educational practitioners.

18. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

High quality and reliability

We've been with trybooking for years. The platform is very usable, intuitive, and reliable. Customer service is always prompt with successful resolutions. We've been approached by other providers but will remain with trybooking.

24. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Terrific platform and exceptional customer service

A straightforward and really comprehensive ticketing platform - with outstanding customer service.
When creating an event, their product is user-friendly and easy to navigate, and their exceptional team is always on hand to help. Working in the Dramatic Arts department of a large school, we have used Trybooking for many years - and will continue to do so!

22. Februar 2023
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

Thanks for review Katy. Glad it is working well for you.

Bewertet mit 5 von 5 Sternen

Have been using TryBooking for 10…

Have been using TryBooking for 10 years. Solid, reliable, affordable no gimmicks ticketing system with great support

21. Februar 2023
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

Thanks for review James. Glad it is working well for you

Bewertet mit 1 von 5 Sternen

"trybooking"....it sounds like a taunt

"trybooking"....it sounds like a taunt, and it was.

Just tried booking a sunflower festival in Kalbar, and this booking system STOLE about an hour of my life I'll never get back.

Multiple "Oops, something went wrong" pages, ticket numbers raising and lowering vastly in seconds. Stalling when you click on the ticket numbers you want, and then when you finally do click, then go to pay, suddenly they are no longer available!

Either actually do your job, or pack it in. Worst ticketing experience in years and not worth an ulcer.

18. Februar 2023
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

Hi Wade, apologises for the issues. We had an unexpectedly large event that caused system slowness.

We will continue to investigate what took place, and make the necessary improvements to provide a better experience going forward.

Regards

Bewertet mit 1 von 5 Sternen

Use with care!!!

As an elderly person using this service for the first time, I decided to contact Trybooking by phone. The person I spoke with was quite disinterested in my issue and as a result I purchased the wrong tickets! Thanks for that! On replying for a refund within the hour I was charged a $10 admin fee!
Beware when booking using this service, as one event runs into the next event on a poorly designed website.

26. Juli 2022
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

Hi Kerry,
Sorry to hear that you had difficulties navigating our site, and it lead to you booking the wrong event. We have a high volume of events being sold through us, which is why we encourage our Event Organisers to provide their customers with the direct link to their event for booking.

We don't charge an admin fee for refunds. The full value of the tickets, including and processing fees, are able to be refunded through our platform. Only the $0.50 ticket fee is non-refundable. Looking at your booking, it appears the Event Organisers of the event you incorrectly booked to are the ones charging a $10 admin fee for refunds issued. We are reaching out them on your behalf to see if they can wave this fee, given the circumstances. We will follow up with you directly via email in regards to this matter.

Bewertet mit 5 von 5 Sternen

seamless experience for our supporters

The opportunity to offer pre-sold tickets to our local community helped our planning and created a seamless experience for our supporters. Highly recommend this booking service to small community groups - easy to set up and great support service.

29. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointed with the customer…

Very disappointed with the customer service I have received. I have used this platform before without issues but their newfound unwillingness to release funds and painfully slow customer service makes me wish I had chosen another platform. Do not recommend for event organisers.

9. März 2021
Bewertung ohne vorherige Einladung
TryBooking-Logo

Antwort von TryBooking

Hi Rose, thanks for reaching out. We have checked our system and haven't been able to locate and pending transfer requests linked to the name Rose. Would you be able to give me a call on 03 9012 3460 so that we can look into what has taken place for you.
Justine

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