Virutextools Bewertungen 

When I wanted the machine it was not availble. I left my details and within a couple of weeks I got notification that the machine was now available, placed my order and it arrived on time. A painless experience.

So I just recently bought a virutex eb25 machine for my shop. it was used and in pretty good condition, but it needed a couple parts and so I reached out to customer service, to ask how to find the right parts for the machine. I also asked for a manual as well. I was pleasantly surprised that they responded so quicky, but there was a link with no other information and a download of a manual. I had to Google how to find out what version my machine was, since they didn't give that information and there's an image of a tag that doesn't look like mine on their site so I was a bit confused... and the manual (my mistake) looked like was totally in another language, so I asked for one that was in English. And I get a response back
"READ!!!! IT IS ENGLISH"
this could have been handled much nicer and more professional. I hope this isn't how I get treated as a customer who now owns one of their machines and was looking to spend money on new blades and was just trying to get the information I needed to get the right parts.. the machine itself would get a higher rating but customer service alone would get lower.. totally rude and uncalled for..

Easy to buy from, great quality products, quick shipping

My experience with the Virutex edge bander has been extremely negative. From a technical perspective, the machine is poorly engineered and fails to deliver consistent, repeatable results.

Glue application is irregular, leading to weak adhesion and visible defects along the edges. The trimming and finishing process lacks precision, often resulting in uneven cuts and additional manual rework. This completely defeats the purpose of using an automated edge banding solution.

Furthermore, the machine requires constant calibration to maintain even minimal performance, which significantly reduces productivity. The overall build quality feels inadequate for continuous or professional use, raising serious concerns about reliability and lifespan.

At this price point, the performance is simply unacceptable. This machine falls far below industry standards in terms of accuracy, efficiency, and durability. I cannot recommend this product to anyone expecting professional-grade results.

Shipped what I ordered , parts fit

Product was found on site easily, ordered and shipped quickly. we were able to put that machine back into use quickly.
Thanks

Disappoined-I purchased four sets. In one set the large gasket it significanly larger than that the other two that I opened. Two of the larger gasket separated their bond. I tried to glue one back, it did not work our well. You, can say that I am a bit disappointed at the quality control and consistency of gasket sizes.

Recently bought the FR129VB hinge mortising router. It came with a 1/4 in. bit and 1/4 chuck collet in the router itself. This bit/collet will work great for standard barrel hinges. I am going to be using the router to mortise SOSS,Simonswerk hidden hinges which require a deep mortise. There is a larger 5/8 plunge bit/bushing that came with the router that is needed to mortise the pocket.I ordered a 218 SOSS template and was all ready to start routing. Come to find out the bigger bit needed for the SOSS,Simonswerk,etc., hinges needs a bigger chuck collet in the router! Now why wouldn’t this $22.95 collet be included in the bag that the router bit was in? I now had to order that piece so I could use the router! Needless to say the customer service was very rude and said he “didn’t understand what the problem was”! Anyways, I paid $925 for the router,$47 for the template and now I need to order the 8mm collet-$32 including shipping, so that I can use the tool. I know I am gonna love the tool, but the collet should be included so I can use the bit that was provided!Or inform customer they with need to purchase!

Tools are high quality.
Virutex has NO customer service in place.
Virutex will NOT respond to email questions.
Virutex will NOT respond to "chat"
Virutex is great at selling tools, customers are on their own after that

I've used these over many years now it's time for me to have my own. Just in time for a project I'm working on

This Edge Bander has lived up to every hope I had for it. Ordering was easy, shipping was next day, delivery was 2 days, packaging was great - no damage to product. I truly am impressed.

71 year old, experienced DIYer here. Bought a pricey, $1K Virutex TM33W combo miter / table saw early January 2025. I’M USING IT AS A DOORSTOP NOW. Had knee surgery in late January, so didn’t even unpack it til springtime. (Outside the return window.) Complicated saw to set up, but I did. Used it maybe 10 times before it died - full stop - right in the middle of a project. Tried EVERYTHING. Spent stupid amount of time trying to resolve. Re-read owner’s manual, watched videos etc. Decided to contact Virutex. No customer service phone # posted on their site. No live chat. Filled out their online contact form twice. Sales mgr, Cesar Betancourt, contacted me via email (eventually) with advice that didn’t work. Even sent Mr. Betancourt a video displaying my efforts that was ignored. Begged for someone to actually call me and help me troubleshoot over the phone. Ignored. I was never able to actually speak with anyone from Virutex on the phone. I requested a refund. Ignored. I have the e-mails to prove all this. Finally gave up in frustration and dissatisfaction…$1K DOOR STOP…

Initially, I couldn't find the parts I needed, but I reached out to the help link and found what I needed with assistance. Parts shipped quickly and fit as they should.

The right parts at a decent price.
Shipping took forever though.

Website orders could be more direct going from one cart to another doesn’t make sense otherwise great on exploded view look up and fast delivery

was in need of parts for their portable edgebander. They had what i needed and was able to ship out the same day.

Needed a vacuum clamp.

So i decided to try this out.

It works great.

quick shipping, very functional and well engineered

Very easy to order this unique tool