When I wanted the machine it was not availble. I left my details and within a couple of weeks I got notification that the machine was now available, placed my order and it arrived on time. A painless... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been makin... Mehr ansehen
Unternehmen hat geantwortet
Shipping cost excessive at $72.00 with product warehoused in Kissimmee and delivered to my home in Palm Coast, two hours away. Delivery date missed. Packing within the tool inadequate as Velcro... Mehr ansehen
Unternehmen hat geantwortet
Disappoined-I purchased four sets. In one set the large gasket it significanly larger than that the other two that I opened. Two of the larger gasket separated their bond. I tried to glue one back,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Leader in Woodworking Machinery and Tools. Since their appearance in the market in 1962, the woodworking machines and tools from Virutex have achieved a well-earned reputation for quality, robustness, and reliability. The concern for quality begins right at the origin of a new Virutex machine. Our technicians are equipped with the most advanced systems, computer aided design and modern laboratories where the new Virutex machines can be designed and tested, and the existing ones improved day by day.
Kontaktinformationen
Vereinigte Staaten
- virutextools.com
3,9
Gut
114 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Don’t get me wrong
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been making tools since 1962, that in it self tells of the quality. Update, the bit was sent the following day, top shelf customer service. I’m looking through the catalog now lol.
25. November 2024
Antwort von Virutextools
Thank you for your comment!
Once the order wasQuick and professional made it was…
Once the order was made it was processed quickly and I had an email with confirmation of a delivery date. The tool I ordered is perfect and works flawlessly. Could not ask for a better tool.
1. Oktober 2024
Antwort von Virutextools
we appreciate it your comment
have a great day!
Really well made
This is a very nicely made machine. The fit, finish and function is excellent. I had purchased a "similar looking" machine on Amazon that I fought with every time I used it. The Virutex machine on the other hand, worked perfectly right out of the box.
1. Oktober 2024
Antwort von Virutextools
👍thank you
Great customer service helped me find…
Great customer service helped me find what I needed. shipped as available, good time.
30. September 2024
Antwort von Virutextools
thank you!
Shipping cost excessive
Shipping cost excessive at $72.00 with product warehoused in Kissimmee and delivered to my home in Palm Coast, two hours away.
Delivery date missed.
Packing within the tool inadequate as Velcro strap holding doweller broke and contents bounced around in case.
Product fortunately not damaged and quality very good
Instruction manual minimal with only pictures showing operation and setup. I expected a $500 tool to have instructions better than an IKEA footstool.
1. September 2024
Antwort von Virutextools
We are sorry about what happened.
You made the purchase on 9/3 and received it on 9/5.
It is within a 48-day delivery range, which is what is estimated for deliveries.
To compensate you, we will refund the $72.00 to your credit card for the cost of shipping.
We will send the instruction manual to your email.
We hope that we can count on you as a customer in the future.
Kindest Regards
Antwort von Virutextools
My pleasure Steven
Thank you for your purchase
have a nice day!
Great great product ordered it and…
Great great product ordered it and shipped out relatively quick for being in Southern California. Amazing tool. The only thing that I’m iffy about is that power switch hope it holds up.
2. August 2024
Antwort von Virutextools
Thank you for your comment
Quick processing of my order and fast…
Quick processing of my order and fast shipping.
2. August 2024
Antwort von Virutextools
It was a pleasure for us to have served you.
Thank you very much for your comment
Have a great day!
Antwort von Virutextools
thank you for you comment!
Have a great day!
Great response
Great response, address the issue promptly, fast shipping! A++ definitely!
25. Juli 2024
Antwort von Virutextools
Thank you so much
Have a great day!
Easy website to navigate and fast shipping
Easy website to navigate. The items are of excellent quality. Shipping was fast to Hawaii.
27. Juni 2024
Antwort von Virutextools
thank you for your comment
I have called twice about an issue what…
I have called twice about an issue what I purchased and have not received a call yet.
25. Juni 2024
Sent several tickets to try and return…
Sent several tickets to try and return an item that doesn’t meet my needs but theres no number to call or even a return tab. Don’t buy anything here unless you know for certain it’s what you need!
24. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Virutextools
Good afternoon
sorry about that
we had not seen your ticket
We will send you an email with the procedure for the return
regards
Excellent customer service
The tool I ordered(RP28)was delivered with parts missing ( the cutting blade, attachment screws and sole). An email quickly solved the issue as I was sent a new tool complete and also a replacement blade which is great!
My only issue is now I have two sets, but one is minus the sole and screws and I don’t know what to go with the extra part I’ll never use as it is brand new.Thanks - Dave
31. Mai 2024
Quick turnaround from date of order to…
Quick turnaround from date of order to delivery. Also, very well packed…no damage.
27. Mai 2024
Antwort von Virutextools
Thank you for your comment
have a nice day!
I am very pleased with the tools that I…
I am very pleased with the tools that I bought from virutextools. My initial order was lost by ups. Virutextools found out what happened and immediately sent out a new order. Thank you very much.
Jeffrey S. Lehman. Conn.
24. April 2024
Antwort von Virutextools
thank you
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