I ordered a Crawler RC car for my grandson. I had some questions relating to the battery so I rang the model shop. My questions were easily answered by the knowledgeable person on the phone. The ca... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fast delivery. Excellent service. Have made a couple of purchases now and each time it’s been great. Good choice, good advice from knowledgeable staff, great facility. Highly recommended. Thank you.
Unternehmen hat geantwortet
I would highly recommend this Hobby Shop, great selection of model kits at great prices. Ordering on their website is straightforward. Kept me upto date with my order and expected delivery date. 5 sta... Mehr ansehen
Unternehmen hat geantwortet
Absolutely overwhelmed by the help, nothing was to much trouble for these guys who really know there stuff and whats what. Very well stocked from floor to ceiling cars, trucks, 4x4s and crawlers, so... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Voltage Models is a UK stockis, based in Chichester, of all things RC, offering one of the largest ranges of Tamiya, Traxxas, HPI, FTX, Arrma, Axial and many more top brands. Our store is open six days a week from 9:00am to 5:30pm, and we ship nationwide. Most products are dispatched with next working day delivery via DPD when ordered before 4:30pm, ensuring a fast and reliable service. If you need any assistance, please don’t hesitate to get in touch — we’re always happy to help!
Kontaktinformationen
Unit 1K (Drone Safe Store), PO19 7JU, Chichester, Vereinigtes Königreich
- 01243 859444
- info@voltagemodels.com
- voltagemodels.com
4,8
Hervorragend
546 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great prices
Good range in stock, great prices, and super fast delivery by a reliable courier. Very happy with the goods I purchased, items exactly as described.
2. Februar 2026
Antwort von Voltage Models
Hi Mark,
Thank you for taking the time to leave such a great review!
We’re really pleased to hear you were happy with the range we have in stock, our pricing, and the speedy delivery. It’s great to know everything arrived as described and that you’re happy with your purchase.
We truly appreciate your support and look forward to helping you again in the future.
Best regards,
The Voltage Models Team
Antwort von Voltage Models
Hi Jose,
Thank you so much for the brilliant review!
We’re thrilled to hear you’re happy with both the product and your experience with us. Your support really means a lot to the team.
We look forward to helping you again soon!
Best regards,
The Voltage Models Team
Customer support and service was spot…
Customer support and service was spot on but when it came too the delivery the DPD driver delivered too the wrong address despite having the right one had too travel a few minutes away as he delivered at a different road ...apawling delivery driver
31. Jänner 2026
Antwort von Voltage Models
Hi there,
Thank you for your feedback.
We’re really glad to hear that our customer support and service met your expectations. We’re very sorry, however, about the delivery issue with DPD — having your parcel delivered to the wrong address is extremely frustrating, and we completely understand your disappointment.
While delivery is unfortunately out of our direct control, we always aim to step in and resolve any issues as quickly as possible. If this hasn’t been fully resolved, please get in touch so we can make sure everything is sorted.
We really appreciate your patience and understanding.
Kind regards,
Voltage Models
Antwort von Voltage Models
Hi Mike,
Thank you for the great feedback!
We’re really pleased to hear you were happy with the customer service and fast delivery. That’s exactly what we aim for every time.
We appreciate your support and hope to see you again soon!
Best regards,
The Voltage Models Team
Fantastic service and fast delivery
Fantastic service and fast delivery. Highly recommended
30. Jänner 2026
Antwort von Voltage Models
Hi Albert,
Thank you for the fantastic review!
We’re delighted to hear you were happy with the service and fast delivery. Your recommendation really means a lot to us.
We truly appreciate your support and look forward to helping you again in the future.
Best regards,
The Voltage Models Team
Great service...
Great service...
Always friendly, help and willing to give advise.
My go to RC model shop.
28. Jänner 2026
Antwort von Voltage Models
Hi James,
Thank you for the brilliant review!
We’re really pleased to hear we’re your go-to RC model shop — that means a lot to the whole team. We’ll always be here with friendly advice and support whenever you need it.
Looking forward to helping with your next project!
Best regards,
The Voltage Models Team
Only had one of the parts I ordered of…
Only had one of the parts I ordered of two. Had to call as was missing from delivery. Refund issued
26. Jänner 2026
Antwort von Voltage Models
Hi there,
Thank you for your review.
We’re really sorry that one of the two parts you ordered was missing from your delivery — that’s not the standard we aim for. We appreciate you taking the time to call us so we could look into it, and we’re glad we were able to issue the refund promptly.
If there’s anything else you need or if we can help further, please don’t hesitate to get in touch.
Kind regards,
The Voltage Models Team
Kept me informed on where the parcel…
Kept me informed on where the parcel was!! Quick and professional service!
27. Jänner 2026
Antwort von Voltage Models
Hi John,
Thank you for the great feedback!
We’re really pleased to hear you felt well informed throughout the delivery process. Keeping customers updated and providing a quick, professional service is exactly what we aim for.
We truly appreciate your support and hope to see you again soon.
Kind regards,
The Voltage Models Team
They were very quick to deliver my car
They were very quick to deliver my car, the extra battery i ordered took a bit longer but I think that was more to do with dwp then voltage models, and customer services were great and quick to respond
26. Jänner 2026
Antwort von Voltage Models
Hi Justin,
Thank you for your review! We’re really pleased to hear your car was delivered quickly and that our customer service team were responsive and helpful. You’re absolutely right — delays on individual items can sometimes be down to the courier, but we’re glad everything was kept communicated clearly.
Thanks again for your support.
Many thanks,
The Voltage Models Team 🚗
This shop has been amazing for me my…
This shop has been amazing for me my mrs messed up an order at Christmas she ordered the wrong car for me. So I contacted them and they stopped the delivery before it was to be sent out from the sorting office the morning of delivery. Then sent me the right car after I paid the diff. Unfortunately the esc died in the car and ive got a new one on the way the warranty was done in 24hrs an awesome guy called Jack really helped me out. I'd never buy from anywhere else I'd swear by these guys 100% .....
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Voltage Models
Hi Skillsnapper,
Wow — thank you so much for taking the time to leave such a detailed review. We’re genuinely glad we could help sort the Christmas mix-up, get the right car out to you quickly, and then turn around the ESC warranty so fast. Huge credit to Jack as well — I’ll make sure he sees this.
Your support and trust really mean a lot to us, and comments like this are exactly why we do what we do. We’ve always got your back if you need anything in the future.
Thanks again for swearing by us — it truly means everything to the team 🙌
Voltage Models Team 🚗⭐
Fantastic price and quick service
Fantastic price - best I could find anywhere AND it included overnight delivery via DPD. Less than 24hrs after ordering my package arrived. Hassle free, great service - thanks!
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Voltage Models
Hi Ian,
Thank you for the fantastic review! We’re really pleased to hear you found the best price and that the overnight DPD delivery got everything to you in under 24 hours. Hassle-free and great service is exactly what we aim for.
Thanks again for choosing us!
Best regards,
Voltage Models
Such a great company helped me pick my…
Such a great company helped me pick my new rc im loving it I recommend them very much
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Voltage Models
Hi,
Thank you for the great review! We’re really pleased we could help you choose your new RC and even happier to hear you’re loving it. Your recommendation means a lot to us.
Many thanks,
Tom
Director, Voltage Models
Excellent service
Excellent service very fast delivery really happy with product
21. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Voltage Models
Hi Jamie,
Thank you for your review! We’re really pleased to hear you were happy with the fast delivery and the product.
Many thanks,
Tom
Director, Voltage Models
Super slow delivery and inconsistent service
In total I have made 5 orders with them just before the New Year! 2 orders came on time and no problem. Then my last 3 orders the delivery were a lot longer arrived more than 10 days after.
Apart from that it was ok!
27. Dezember 2025
Antwort von Voltage Models
Hi,
Thank you for taking the time to leave feedback, we do appreciate it, even when the experience hasn’t been 100% consistent.
You’re absolutely right that around the New Year period delivery performance can vary, especially when multiple orders are placed close together. While some parcels move straight through the network, others can unfortunately be delayed due to courier backlogs, which is clearly what happened with your last few orders. That said, waiting over 10 days is not the experience we want for any customer.
We’re glad to hear that 2 of your orders arrived on time without issue, but we do apologise for the inconsistency you experienced with the others. This is something we actively monitor with our couriers, particularly during peak periods, to improve reliability.
If you ever have an order that appears delayed, please don’t hesitate to contact us — we’re always happy to chase it up and keep you informed.
Thank you again for your honesty and for ordering with us multiple times.
Many thanks,
Tom
Director, Voltage Models
Well I am Amazed.
Well I am Amazed.
What great service from support when researching the products and purchasing the right equipment right through to helping resolve delivery issue that was of no fault of their own and continued support with the product 5 stars guys!
I dont often write reviews but this is 100% deserved.
The team at Voltage models have gone above and beyond with virtually instant help and support and at very reasonable prices. A top notch family company with amazing people willing to help. I wish them all the success in the world.
Thanks Guys
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Voltage Models
Hi Mark,
Thank you so much for taking the time to leave such an amazing and heartfelt review — it really does mean the world to us. We’re absolutely delighted to hear that the support you received, from researching the right products through to resolving the delivery issue and ongoing help, made such a positive impression.
Knowing that you don’t often write reviews but felt this one was truly deserved is incredibly rewarding for the whole team. We take a lot of pride in being a family-run business, and your kind words about our people, support, and pricing genuinely mean a great deal.
Thank you again for the 5 stars, the encouragement, and the well wishes — it’s hugely appreciated by all of us.
Many thanks,
Tom
Director, Voltage Models
Customer service leaves much to be desired
Ordered a TRX4M and some accessories just before Christmas, one of the items was showing back order and I was forced to pay for shipping to post the item at a later date which I was happy to do so. Package arrived next day and inside was all items including the item that was showing as out of stock and therefore I was due a refund for the postage of the other Item. I contacted customer service via email and again over facebook messenger as I had no replies from the email. Jack replied to say he would sort this out after Christmas which I was fine with, I can appreciate it’s an extremely busy period. I’ve messaged a couple of times since and no reply. Not great customer service.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Voltage Models
Hi Dan,
Thank you for taking the time to leave detailed feedback, and I’m genuinely sorry for the frustration this has caused — you’re absolutely right to expect better follow-up than you’ve received.
You were correct that, as all items arrived together, the additional shipping charge for the back-ordered item should have been refunded. There’s no excuse for the delay in resolving that or for the lack of response since Christmas, and I fully understand why that’s left you disappointed.
This was an unusually busy period, but that shouldn’t result in messages being missed, and I apologise that it did in this case. If you haven’t already, please contact us again directly (or reply to your original message) and I will personally ensure the refund is processed and confirmed for you without any further delay.
Thank you for your patience and for raising this — it helps us improve and tighten our customer service where it clearly fell short here.
Many thanks,
Tom
Director, Voltage Models
Good company.
Ordered FTX Vantage and it was sent out same day. Had an issue with DPD saying it was delivered when infact they had never even attempted delivery and just taken it back to the depot. Customer service replied to my email quickly with updates. Great price. All good but shame about DPD.
5. Jänner 2026
Antwort von Voltage Models
Hi Matt,
Thank you for your review! We’re really pleased to hear your FTX Vantage was dispatched the same day and that you were happy with the pricing and our customer service updates.
We’re sorry about the issue with DPD — that’s certainly frustrating and not the experience we want for our customers. We appreciate your understanding, and we’re glad everything was kept on track from our side.
Thanks again for your feedback and support.
Many thanks,
Tom
Director, Voltage Models
Antwort von Voltage Models
Hi Paul,
Thank you for your review! We’re glad to hear you found us very helpful.
Many thanks,
Tom
Director, Voltage Models
Very easy ordering and fast delivery
2. Jänner 2026
Antwort von Voltage Models
Hi Chas,
Thank you for your review! We’re really pleased to hear the ordering was easy and the delivery was fast.
Many thanks,
Tom
Director, Voltage Models
Excellent service
3. Jänner 2026
Antwort von Voltage Models
Hi Tracey,
Thank you for your review! We’re really pleased to hear you were happy with the service.
Many thanks,
Tom
Director, Voltage Models
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.