Even though I'd purchased the wrong product by mistake they offered me a "refund" in the form of a store credit on returning that item. That credit plus an additional discount at checkout for the corr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered an eyebrow pencil on your site. I always use Anastasia and I use blonde so I thought your latest one or second to the latest would work, but it is a pale pink color and I really don't know a... Mehr ansehen
Westmore Beauty I order a few products and l just love all of them. The description of each product is exactly as described. The facts are true and that is very important. Knowing that I am using a p... Mehr ansehen
I found your checkout system to be confusing.... one page showed both discounts, but the final receipt only showed one, which made me think that the other one was not counted. But then it shows a Tota... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Look flawless in minutes with Westmore Beauty's revolutionary line of cosmetics that lift, firm, smooth and enhance your natural beauty.
Kontaktinformationen
Vereinigte Staaten
- westmorebeauty.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 65 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great products!
Niiice coverage
Easy to make purchases online. I like the product I use. Delivery is always on time.
I haven’t received my order yet I just…
I haven’t received my order yet I just ordered it. Hopefully I’ll love it.
Easy to navigate site
Easy to navigate site. The coupon never came through on my email, however. The product discounts of the day were nice and a free gift is lovely also.
I've had a great experience!
I've had a great experience!! Placed an order and within a couple of days a great sale popped up. I called customer service and one of the Specialist (Miss Shannon provided me a price adjustment and shipped me an additional body brush that was part of the sale. Thank you again Miss Shannon!!
I haven’t received my products yet but…
I haven’t received my products yet but your website asked for my email and phone number, promising 15% off my first order. The discounted price and code appeared on the ordering page but when my order was completed by “shop” the price charged was the full vs the discounted price. Can you rectify this ?

Antwort von Westmore Beauty
Hands down the most complicated website…
Hands down the most complicated website to order from. As I was trying to add items to basket, it would remove the current item I had in basket. I had to repeat the process multiple times until I just said forget it and only got 2 items when I wanted 4 items. Very frustrating. Then it defaulted to auto replenishment when I didn’t want that.

Antwort von Westmore Beauty
Beware of their subscription default
I made a purchase today and on one of the items I forgot to change their default of getting a ‘monthly subscription’ to ‘a one time purchase’.I realized this as soon as I saw the receipt and saw the difference of costs between the items I purchased , I called customer service (within 5 - 10 minutes after the purchase ) they said they would take me off the subscription and I should be receiving an email within 10 minutes. Its been 6 hrs. Nothing. I did not set up an account so I can’t go back and adjust the subscription to a one time purchase myself , because, I need to fill in my email, then get password, (which went fine) then that moves to having a password sent to my phone number , which never comes. Not a good look. This still isn’t resolved as I cannot access anything. I can’t even set up an account at this point.

Antwort von Westmore Beauty
Easy and effortless a discount as well…
Easy and effortless a discount as well for Labor Day
I was never aware that I singed up for…
I was never aware that I singed up for a membership, the very micro small print tricked me and I was not aware I was getting a subscription. I want to return all the unopened boxes i received when i was gone.I did not authorize you using my credit card with my awareness that you would send this product to me each month. I am very unstatisfied and I will be reporting this to the Better Business Bureau if I am not able to return my un opened boxes.

Antwort von Westmore Beauty
Do NOT use a discount code as NO RETURNS if you aren’t satisfied! Also body coverage does transfer.
I ordered the skin cover cream and before I received my first order, Westmore sent me an email offer for BOGO. I wanted to try the color I had already ordered but hadn’t received yet and also try the next deeper shade. Their website site would only allow you to get both items the same color, so I had to place 2 separate orders(so 4 tubes). In the meantime of getting those 2 orders my first order came in. I did all the stuff, showered, exfoliated and applied the product as directed using the brush I also purchased for $39! Supposedly it is supposed to be dry in 10 minutes. Firstly, the entire time I had the product on my skin it feels like I have a film on my skin(a horrible feeling). Then it does transfer which they claim doesn’t happen. I have the sheets and clothes to prove otherwise. They even have influencers showing it doesn’t transfer by barely touching a tissue to their skin. You roll around on your bed with much more pressure! Also they claim it that you can use an oil free cleanser and the color will not come off. I purchased an oil free cleanser and moisturizer, took the color right off. It dried my skin terribly and I can’t use a moisturizer? So I finally decided to return the product and tried to initiate a return on their website and as soon as I put the order# in it said I couldn’t return because it was discounted? They are full unopened tubes and because I took advantage of their offer I can’t return if not satisfied. That is just wrong. Buyer beware that they do not honor returns if you take them up in their offers or they offer you a discount when accessing their site. Will never buy from them again and want others to know about their shady underhanded business practices.

Antwort von Westmore Beauty
Fantastic 60sec eye firming cream
The 60sec eye firming cream is great. I love the tint. You don't see residual dry residue under your eyes. Makes my eyes look fresh and bright.
Doesn't cover 100%
I had to lower my expectations a little because I didn't get 100% coverage on my spider veins and bruises but that will not deter me from being a repeat customer because my skin still looks improved and now my arms and legs match in color.
I placed an order and an hour later…
I placed an order and an hour later realized that I had not received the Labor Day discount.
I called and spoke to a representative who said there was nothing that could be done except to return it.
No price adjustment
She did put in for a refund, but I’ve lost my welcome 15 discount until it gets reconciled or I receive it and have to send it back
It’s a lot of hassle
Website could be a lot clearer, and customer service could be a lot more accommodating

Antwort von Westmore Beauty
I love the 60 second Eye and Face…
I love the 60 second Eye and Face Firming creams. They both take years off my face and eliminate all the bags and wrinkles! I start every day with both these products!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







