Wickedquotes Bewertungen 170

TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

AVOID !!!!!! I would DEFINITELY NOT RECOMMEND this company my partner took out a policy at around 5:30pm yesterday and he had to cancel due to not understanding about how the no claims bonus work... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Representative Ali Eren was very helpful. Your company does need quite a bit of input from me in terms of forms (* Copy of DVLA Licence Summary for Mr Paul Zotos * Copy of Evidence of MOTORCYCLE... Mehr ansehen

Bewertet mit 5 von 5 Sternen

So I’ve been with Wicked for 3 years now, they do exactly what they say very well, email you when you need reminding , are on the end of the phone when you need to speak to someone, yes that’s right N... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Early days but they offered a cheaper quote with similar cover and called when they said they would. The only thing I didn't like about the process was having to send licence, proof of no claims, a ut... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Veranstaltungen & Unterhaltung

Vom Unternehmen geschrieben

We are one of the UK’s largest independent motorbike insurance providers. For over 15 years, our knowledge and expertise has continued to grow!


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

170 Bewertungen

5 Sterne
4 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

Nobody works in the claims department

I needed to start a claim. Phoned the claims number. After waiting 2 hours the line went dead. I don't think anyone works in the claims department. Shockingly bad.

17. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Wickedquotes

Hi Graham - Thanks for your review. I suspect you may have been calling our underwriters as we do not have a direct claims number. However if you give us a call on 0344 8800 962 or email us at quotes@ramasis.co.uk we will gladly give your details to the claims company and get them to contact you as soon as possible.

Kind Regards
Wicked Quotes

Bewertet mit 1 von 5 Sternen

KEEP AWAY FROM THIS COMPANY

Took a policy with this company on the 28th of this month pricing seemed good today they rang me the 31st to say they're what another £90 because I didn't declare something on it I said that was ridiculous I would cancel now they are trying to charge me £50 for cancelling when I'm still in the 14-days cancellation period companies absolutely scam keep away
I received your reply today 01/06/22 because of the review I write about you last night on trustpilot , it was for a sp30 a speeding fine I got 2 years ago in my car I had forgot all about it it because at the time when I received it 2 years ago I notified my other insurance companies for my bike and car and they said it did not matter because the majority of people have them and I did not get charged any extra from the other companies, I've completely forgot about it so that is why I did not declare it but to try and charge £80 something pound for that is disgusting your company is just trying to make money, the reviews on trustpilot about your company are all bad you are still a rip-off company I will get another reply on this site from you with some crap like blah blah blah blah

31. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Wickedquotes

Hi Melvin

We are sorry to hear that you were not satisfied with our service. We have looked into your case and would like to clarify this situation.

Following your online purchase, the information supplied during the validation of the policy did not match with the information you supplied online. We advised you of the premium based on the full information and gave you the option to pay the difference. You decided to cancel the policy and we refunded you accordingly, in line with our cancellation charges set out in our Terms of Business.

Sorry for any inconvenience caused.

Regards

Wicked Quotes

Bewertet mit 1 von 5 Sternen

paid insurance the the in of started…

paid insurance the the in of started gave all I can and ripped me off before bike insurance stated I LOST £100 POUNDS AVODE THIS COW BOY COMPANY LIKE THE PLAGE

18. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Wickedquotes

Hi Ian - We are sorry to hear that you were not happy with our service.

I have consulted with our customer service team to get some clarification on this situation.

We can see that when you took out a policy with us, you told us you had six years of NCB. When we asked for proof of this after you purchased the policy, you told us that you could not obtain this proof. Therefore, we proceeded to tell you that the Insurer would not accept this policy without any No Claim Bonus so unfortunately, we had to cancel your policy.

In regards to the money, we charged you. To clarify, you were on cover for 24 days before the policy was cancelled, which cost a total of £84 which included our reduced £30 admin fee.

If you would like to discuss this further, please do not hesitate to get in touch.

Kind Regards
Wicked Quotes

Bewertet mit 1 von 5 Sternen

Took out a motorcycle policy but had to…

Took out a motorcycle policy but had to cancel after two days of cover. Was still within the cooling off period. Got a charged over 90% of the premium. Avoid.

Re the below. I haven't made a claim in 20 years but my no claims bonus was deemed not valid. As you state that your exorbitant cancellation fees cannot be changed what is there to discuss? I just hope that others read this review and are not fleeced as I was.

6. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Wickedquotes

Hi Trevor - We are sorry to hear that you were not happy with the service provided.

I have spoken with our customer services team who have clarified some bits for us.

To clarify, we can see that you were unable to provide us with proof of your NCB to which we informed you there would be an additional cost to amend the policy. Because of this, you proceeded to cancel the policy instead of paying to amend the policy, which resulted in the cancellation charges. Before purchasing the policy, we state all of our cancellation fees which is why you were charged this amount. Unfortunately, we cannot amend any of these cancellation costs.

We are very sorry for any convivence caused and if you would like to discuss this further please do not hesitate to contact us at quotes@ramasis.co.uk

Kind Regards
Wicked Quotes

Bewertet mit 5 von 5 Sternen

credit where credit is due

Firstly I have read the awful reviews as I have just taken out a policy for two motorcycles with wickedquotes.
I can only give a fair review of my own experience.
They quoted me £220 fully comp with protected no claims on a new 1200 speed twin and a older Africa twin.
Yes it takes forever for them to answer the phone but they did answer eventually after telling me where I was in the queue on two separate occasions.
I returned an email with my required info and the girl on the phone went away and came back to verify she had received my email .
Obviously I can't comment on any claims procedure but I know that it would be dealt with directly by Aviva so wickedquotes would be taken out of the equation should there be a claim so all in all I think they have done pretty well.
The girl on the phone didn't try to rush me and she took her time to deal with my problem so obviously the next person waiting behind me was getting irate but chill out I say. They are only human in that office just like us!.

26. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Wickedquotes

Hi Andrew - Thank you for taking the time to leave us this really kind and detailed review. We really do appreciate this feedback and are glad that you are happy with our service.

Many Thanks
Wicked Quotes

Bewertet mit 1 von 5 Sternen

SHOCKING SERVICE DONT USE

Called this company 4 times last week no one ever answers the phone. What a waste of time. My last call was today calling immediately at 0900 hrs only to be told that I was no 2 in the queue.
I waited, waited and continued for 1 hour 9 mins still no one answered, at which point I hung up.
The service is atrocious and despite trying to get a quote on line it always refers to giving the company a call only to be waiting for hours for someone to answer which never materialises

I have never ever come across such incompetence in a company like this

12. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Wickedquotes

Hi - I am sorry to hear that our service was not up to standard. Unfortunately we have been a lot busier than we usually are, due to another insurance company going into administration. We are training new staff which will help us get back up to speed with the new number of calls we are now receiving.

I have spoken with customer service and can see you emailed them about this too. If they haven't already, they are arranging to call you back so you can discuss this further with them.

I apologise for the inconvenience caused.

Kind Regards
Wicked Quotes

Bewertet mit 1 von 5 Sternen

Totally ripped my son off asked for…

Totally ripped my son off asked for every conceivable piece of information available about his license etc sent this to them several times but continually sent out reminder letters even though they had all of information and this was confirmed by them on the phone ,then cancelled his insurance before the date on the last letter they sent ,After phoning my self to sort out the matter i was then told that someone had already canceled the policy and that there was nothing they could do, they had only given us partial refund taking over £370 for the privilege ,i would not advise anyone to use these people dishonest and very rude .Wish i had checked out other reviews before using them ,will be contacting the insurance ombudsman !!!

30. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wickedquotes

I began to get suspicious when despite numerous attempts to satisfy the requests for proof of no claims that nothing satisfied their criteria. In a world of modern communication methods and the insurance database that all insurance companies share it is not impossible for an insurance company to check your details prior to accepting you as a client. It was only after I had paid for the insurance that they asked for proof of no claims. this should be available on the insurance database. What further aroused my suspicion was that they suggested that I wait untill my policy was out of date before contacting my previous insurer. That would have left me boxed into a corner. So I decided to terminate my contract with Wicked quotes I now await the full refund if that doesn't happen I will be back on here.

8. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wikedcowboys

Unfortunately the settings does not allow me to give this RUFLESS company less than one star. AVOID THEM AT ALL COSTS!!! they're more like a debt collection agency then an insurance provider poor attitude, poor service, poor human being's. I'm sure they wear 10 gallon hats and carry six shooters, proper cowboys. Yippee-Ki-yay motherf**Kers.

7. Mai 2020
Bewertung ohne vorherige Einladung

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