ADDIS Home Bewertungen 

319
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.

Bewertet mit 5 von 5 Sternen

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Mehr ansehen

Unternehmensdetails

  1. Haushaltswarengeschäft
  2. auch in
  3. Fachhandel für Arbeitsplatten
  4. Geschäft

Vom Unternehmen geschrieben

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

319 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(319)

35 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good service from staff

The quality of the items was good, the staff were very helpful in making up a set of matching coloured items when it appeared I couldn't get the original colour I wanted.

10. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rubbish Customer Service

I have a garden airer purchased from Argos, the bottom has started to rust through after 2 years and although being under guarantee I cannot get a response from their customer service team to get a replacement. What is the point of a guarantee if they don't respond to you????

1. August 2025
Bewertung ohne vorherige Einladung
ADDIS Home-Logo

Antwort von ADDIS Home

Good Morning,

Thank you for taking the time to leave your feedback.

I'm very sorry to hear that you have not received a response. We aim to respond to all emails in our inbox within 5 working days (and I can currently see there's nothing older than Friday 01/08 awaiting a reply) so it's very unusual that you have not received a response.

Please can you respond to my information request so we can search for any contact from yourself and get back to you, or alternatively email us directly at info@addis.co.uk so that we can look into this issue further for you.

Kind regards
Addis

Bewertet mit 4 von 5 Sternen

Addis Brand

Addis Brand name speaks for itself and all my wash hand basins have been Addis, usually bought in Dunelm. However this store did not have the basins in cream so purchased direct and item arrived very quickly. My husband was highly amused as basin certainly fitted in sink but I really needed the next size up to be honest.

15. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Large Draining Rack

I bought 2 large draining racks(cream),these are excellent quality,and can't be bought easily in shops or other online outlets.
They are a solid plastic material,(not the flimsy alternatives) and come with a 10 year warranty!.

If you're looking for a good sized SOLID plastic draining rack;look no further.
The price is also very competitive, compared to other sellers.
Well done Addis,for a solid product,with an excellent guarantee to boot

29. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Addis Garden Tidy with curved leading edge.

I bought an Addis 513825 Garden Tidy in November ‘24 to collect leaves and for general garden tidying, and it was so brilliant that a building contractor nicked it. Fast forward several months of no stock availability, I’ve finally managed to order a replacement, and I must say I’m a little disappointed. This unit seems more flimsy than the original and, rather than being ramrod straight, the leading edge of the bucket curves upwards, meaning that dust and dirt go underneath. The only solution is to push down in the middle whilst sweeping which is difficult and results in dirty fingers.
It’s still a great addition to the garden, but it’s not as good as the original.

15. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My mop saved by excellent customer care!

My mop frame had been out of action for a decade due to missing clips. On the off-chance, I sent a query by email for a replacement set. Two days later, they arrived free of charge with personal email contact. Unbeatable customer service! Thank you.

8. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great quality

When searching for new kitchen bins, I wanted a name that I could trust and rely on.....and Addis supply good quality items at competitive prices. I chose a bin made out of recycled plastic, made in the UK, and is guaranteed for 10 years.....what more could you want!!!

13. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

avoid garbage airers

i purchased Addis Deluxe 14m 3 Tier Airer760/6074 from argos and within 5 uses it crumbled down normal clothes hanging weight. i compained and they replaced and again within4th use-normal clothes it bent. garbage binnable product. i fail to understand why argos has 5 star reviews for it and after little time argos stops us from reviewing-how can we just write review next day of purchase? avoid. i wasted my money. all my previous airers from other companies were robust and lived their life of years. what a waste this company creates

15. Juni 2025
Bewertung ohne vorherige Einladung
ADDIS Home-Logo

Antwort von ADDIS Home

Good Afternoon,

Thank you for taking the time to leave your feedback.

I'm very sorry for the issues that you have experienced with your Deluxe 3 Tier Airer, this is not the standard of quality that we expect of our products at Addis.

Please can you respond to my information request or alternatively email us at info@addis.co.uk so that we can look into this issue further for you.

Kind regards

Addis

Bewertet mit 5 von 5 Sternen

Excellent customer service.

Excellent customer service.
Bought a rotary washing line via Amazon it was very stiff & was beginning to damage the line. Tried to return via Amazon but not successful. Contacted Addis direct & in less than a week they have sent a replacement. Customer service was amazing, professional, polite and consistent. Other companies should take note of this. One very impressed & happy customer.

23. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Broken on delivery, but problem fixed

I ordered a laundry basket, and was pleased to see that it would be delivered only a few days later.

When the box arrived, I opened it to find that the laundry basket was cracked at the side of one of the handles, in a place where it would only get worse over time. I note that it was delivered by DPD and my previous experience with them suggests that it wouldn’t have been a surprise had I found that the damage occurred in transit.

I phoned Addis six times to try to see if I could get it replaced, but on each occasion I was eventually directed to an answering machine that refused to take a message. It was therefore impossible to talk to anyone.

I’ve always liked Addis stuff, and I like that they make things in the UK still. I will continue to buy Addis products, but I won’t order online again, since there is no way to do anything about things going wrong.

I’ll be sending the laundry basket off for recycling, and will write off the cost of purchase.

Update Tuesday 2025-05-27:
=====
Rating updated to reflect Addis’ response to my problem.

Addis have been in touch, and it seems that the issue with not being able to leave a message may have been an IT problem. They’ve refunded me for the purchase and all is well.

I’d encourage everyone reading to support British businesses like Addis – this is the first problem I’ve had in decades of buying their stuff, and I will continue to buy from them.

Thanks for reading.

9. Mai 2025
Bewertung ohne vorherige Einladung
ADDIS Home-Logo

Antwort von ADDIS Home

Good Afternoon Jon

Thank you for taking the time to leave us your feedback.

I sincerely apologise for the issue you have experienced with your Laundry Basket.

I’m very sorry also for the difficulty that you have experienced trying to contact us via phone. We are a small team so we do try to get to all calls but if not, then we endeavour to get back to any voicemails left within 72 working hours.

Please can you respond to my information request or alternatively email us at info@addis.co.uk with photos of the issue and proof of purchase to enable us to take a look into this issue further.

Kind regards,
Addis

Bewertet mit 5 von 5 Sternen

Ideal

Couldn’t find this bin in local shops so headed online to Addis-a reliable make.
This bin replaces the one we’ve had for many, many years. It’s tucked neatly in to a cupboard beneath the sink & actually matches the cupboard colour as did the previous one.

3. Mai 2025
Bewertung ohne vorherige Einladung

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