Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Mehr ansehen
Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Mehr ansehen
Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.
Kontaktinformationen
Addis Housewares, Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US, Bridgend, Vereinigtes Königreich
- 0800 515 300
- info@addis.co.uk
- www.addis.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service at competitive prices
It's great to know that you can come straight to the manufacturer and still get a really good price! The quality of the goods are as good as always and why we come back, time after time.
Good products
Fair price, prompt delivery and well designed and made.
Delivered a quality product at speed.
Delivered a quality product at speed.
I can tell that this new laundry basket will last for 20 years at least just like the one which I had before.
Good service from staff
The quality of the items was good, the staff were very helpful in making up a set of matching coloured items when it appeared I couldn't get the original colour I wanted.
Rubbish Customer Service
I have a garden airer purchased from Argos, the bottom has started to rust through after 2 years and although being under guarantee I cannot get a response from their customer service team to get a replacement. What is the point of a guarantee if they don't respond to you????

Antwort von ADDIS Home
Five Star Service
Superb service with prompt delivery. I woluld recommend dealing with Addis Home to everyone.
Excellent price with fast ontime…
Excellent price with fast ontime delivery for a robust practicle product.
Fast delivery using reliable courier…
Fast delivery using reliable courier service
Addis Brand
Addis Brand name speaks for itself and all my wash hand basins have been Addis, usually bought in Dunelm. However this store did not have the basins in cream so purchased direct and item arrived very quickly. My husband was highly amused as basin certainly fitted in sink but I really needed the next size up to be honest.
Large Draining Rack
I bought 2 large draining racks(cream),these are excellent quality,and can't be bought easily in shops or other online outlets.
They are a solid plastic material,(not the flimsy alternatives) and come with a 10 year warranty!.
If you're looking for a good sized SOLID plastic draining rack;look no further.
The price is also very competitive, compared to other sellers.
Well done Addis,for a solid product,with an excellent guarantee to boot
Addis Garden Tidy with curved leading edge.
I bought an Addis 513825 Garden Tidy in November ‘24 to collect leaves and for general garden tidying, and it was so brilliant that a building contractor nicked it. Fast forward several months of no stock availability, I’ve finally managed to order a replacement, and I must say I’m a little disappointed. This unit seems more flimsy than the original and, rather than being ramrod straight, the leading edge of the bucket curves upwards, meaning that dust and dirt go underneath. The only solution is to push down in the middle whilst sweeping which is difficult and results in dirty fingers.
It’s still a great addition to the garden, but it’s not as good as the original.
Very good quality
Very good quality, pleased with the product.
Addis make such good quality items
Addis make such good quality items. Easy to order and quickly delivered. Great service 👍
My mop saved by excellent customer care!
My mop frame had been out of action for a decade due to missing clips. On the off-chance, I sent a query by email for a replacement set. Two days later, they arrived free of charge with personal email contact. Unbeatable customer service! Thank you.
Great quality
When searching for new kitchen bins, I wanted a name that I could trust and rely on.....and Addis supply good quality items at competitive prices. I chose a bin made out of recycled plastic, made in the UK, and is guaranteed for 10 years.....what more could you want!!!
avoid garbage airers
i purchased Addis Deluxe 14m 3 Tier Airer760/6074 from argos and within 5 uses it crumbled down normal clothes hanging weight. i compained and they replaced and again within4th use-normal clothes it bent. garbage binnable product. i fail to understand why argos has 5 star reviews for it and after little time argos stops us from reviewing-how can we just write review next day of purchase? avoid. i wasted my money. all my previous airers from other companies were robust and lived their life of years. what a waste this company creates

Antwort von ADDIS Home
Excellent customer service.
Excellent customer service.
Bought a rotary washing line via Amazon it was very stiff & was beginning to damage the line. Tried to return via Amazon but not successful. Contacted Addis direct & in less than a week they have sent a replacement. Customer service was amazing, professional, polite and consistent. Other companies should take note of this. One very impressed & happy customer.
Broken on delivery, but problem fixed
I ordered a laundry basket, and was pleased to see that it would be delivered only a few days later.
When the box arrived, I opened it to find that the laundry basket was cracked at the side of one of the handles, in a place where it would only get worse over time. I note that it was delivered by DPD and my previous experience with them suggests that it wouldn’t have been a surprise had I found that the damage occurred in transit.
I phoned Addis six times to try to see if I could get it replaced, but on each occasion I was eventually directed to an answering machine that refused to take a message. It was therefore impossible to talk to anyone.
I’ve always liked Addis stuff, and I like that they make things in the UK still. I will continue to buy Addis products, but I won’t order online again, since there is no way to do anything about things going wrong.
I’ll be sending the laundry basket off for recycling, and will write off the cost of purchase.
Update Tuesday 2025-05-27:
=====
Rating updated to reflect Addis’ response to my problem.
Addis have been in touch, and it seems that the issue with not being able to leave a message may have been an IT problem. They’ve refunded me for the purchase and all is well.
I’d encourage everyone reading to support British businesses like Addis – this is the first problem I’ve had in decades of buying their stuff, and I will continue to buy from them.
Thanks for reading.

Antwort von ADDIS Home
Good service
Got exactly what I wanted at a reasonable price it arrived promptly with no problems.
Ideal
Couldn’t find this bin in local shops so headed online to Addis-a reliable make.
This bin replaces the one we’ve had for many, many years. It’s tucked neatly in to a cupboard beneath the sink & actually matches the cupboard colour as did the previous one.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







