Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Mehr ansehen
Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Mehr ansehen
Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.
Kontaktinformationen
Addis Housewares, Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US, Bridgend, Vereinigtes Königreich
- 0800 515 300
- info@addis.co.uk
- www.addis.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Product is OK but label cannot be removed
The product - a plastic bin was fine, but the Addis product label could not be peeled off easily.
So I had to spend 10 minutes using isopropyl alcohol and my nails to carefully scratch it off.
However the plastic was sufficiently soft that scratches from my nails permanently marked the bin.
Just make the labels easy to peel off for goodness sake!
Edit: added an extra star as the manufacturer took the trouble to reply to my review.

Antwort von ADDIS Home
Great mop but not made to last
Great mop that works well, it is just not made to last. We have had two in as many years. Both spray mechanisms packed up within 6 months and around a year both snapped near the bottom due to rust. This would be fine if one was buying a cheap Chinese nock off, but when one is purchasing a so-called quality product from a premium brand at a 70% higher price then it’s competitor product in store, it is very disappointing.

Antwort von ADDIS Home
Great service
We have a fairly old rotary drier, the lower section had, over the years succumbed to rust and I had to cut the lower part away. I tried to buy a new one, but they were not available for sale. Instead I was given a new one. Perhaps Addis could give customer relations training to other firms!
Product was obviously faulty but was…sent to me.
Product was obviously faulty but was sent anyway. Should have been rejected at manufacturing stage.

Antwort von ADDIS Home
A good purchase
The website was easy to navigate. The pricing was clear and easy to understand. I received my order really promptly. I think the postage and packing for such a lightweight item was a bit steep - but that's probably down to the cost of postage generally in this day and age. I wish this was an item I could have bought in a shop - but it wasn't probably because it's a spare part.

Antwort von ADDIS Home
Replacement of ideal floor cleaner
I knew the floor cleaner I wanted & was able to add other useful items & have all delivered together. Cleaner was replacement for same model I had 5 years plus.
Quality
Always buy Addis because you get what you pay for.
Well thought out design and top quality materials.
Long lasting and durable.
Addis household products are trusted friends
Addis household products have been part of our lives for decades. So when our trusty Addis laundry baskets needed replacing after years of service very pleased to be able to source directly on-line the same quality products. Delivered promptly.
Good service and was the parts wanted
Good product. Good price
The clothes line props are light, but seem well made and very competitive price. Bought direct from Addis on reputation and not disappointed with product. Would have been 5 out of 5, if customer service & dispatch had been a wee bit more efficient.
We were very glad to see that ADDIS…
We were very glad to see that ADDIS still offered this product as we find the design fits perfectly with our kitchen. The previous one lasted over 10 years so we have no hesitation in using them again!
The only downside is that the item comes in every shade of black except for white!!
Ordered two white square washing…
Ordered two white square washing baskets, one for my washing and one for the ironing. I already have one but changing the colours. They are sturdy & strong, easy to carry & use, came well packaged. Seemed to take a while between order and delivery but I wasn’t in a rush.
Really very impressed with Addis.
Really very impressed with Addis. Lewys dealt with my complaint regarding line tightener on rotary dryer 45m bought a year ago though only installed 6 months ago. Excellent/outstanding customer service I emailed one day they replied an hour later. Replacement on its way today. Would recommend this brand myself and family have used for many years. Guarantee and products first class. Many manufacturers could take a leaf out of their book. 5 star manufacturers. Thank you Addis and Lewys.
Dish Rack
I have bought this large dish rack drainer to replace my old one. Same colour etc but after about 10 years of use it was breaking. Good design. Large enough for family of four with no dishwasher.
Good all round service
Good product, price and delivery
Thought the material is more flimsy…
Thought the material is more flimsy than I would associate with a top brand. Saying that it does the job.
I recently purchased a kitchen bin from…
I recently purchased a kitchen bin from ADDIS via amazon. the box was all ripped at the bottom and the bin lid was broke. I got in touch with amazon about sending the bin back, amazon was pretty prompt sending me a form with a send back code. later that day I got an email from ADDIS DIRECT saying I had to pay for postage to send back the bin even though it was broke talk about adding insult to injury. DISGUSTING site. don't buy from this site it's a rip off site. would never buy from them again.

Antwort von ADDIS Home
Excellent company and products
We ordered a whole lot of the wonderful Addis "Foodsaver" food containers recently. Firstly, what brilliant containers these are, lasting all-but forever, but also what fantastic price and service Addis offered. Well done!
Addis Poor Customer Service
On 17/2/25 I purchased an Addis spray mop for £18 from my local B&M store. After a few days it was broken. The plastic retaining clips that hold the bottle in place were breaking off. I returned the item to store and obtained a replacement. Unfortunately this one broke within a week, the same plastic component but in a different place. To me this would suggest a batch issue and a fault in manufacture. Unfortunately I lost the receipt so contacted Addis direct because B&M refund policy is you need your receipt.
Addis reply was they could not validate my warranty without proof of purchase. Very poor customer service. It was an Addis product and I was taking up the issue with the manufacturer/distributor, not a high street retailer.
With many retailers not issuing receipts unless you ask this appears to be a way of companies shirking their responsibility. Also who keeps a receipt for a cleaning product, have you retained the receipt for your hand broom and dustpan?

Antwort von ADDIS Home
So funktioniert Trustpilot
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