Altosoftware Bewertungen 

Ben Mclead was extremely helpful and nothing was too much trouble with the queries I had.

Victoria Williamson is my contact at Alto and has been for a while now.

She is like a breath of fresh air to deal with and knows good customer service.

Thank you Victoria

Service received from Ben McLeod has been first class. Its very refreshing to have someone act promptly and keep you informed.

We have been using the vebra alto software for many years and find it very useful in the day to day running of our estate agency. Jack Holmes is our customer service representative and in my many years of dealing with vebra alto I have found him to be one of the best for response time and actioning any issues we have had. Grateful to have Jack's continued assistance.

Outstanding Service from Alto – Special Thanks to Amy Hammond!

We've been using Alto for some time now at Webbs Estate Agents, and we can genuinely say it’s been a total game-changer for our business. The system is intuitive, powerful, and constantly evolving with helpful updates that show they really listen to feedback from their users.

A special shout-out has to go to Amy Hammond — what an absolute superstar! From the very start, Amy has been incredibly supportive, knowledgeable, and a real pleasure to work with. Nothing is ever too much trouble, and her patience (especially when we’ve asked a million questions!) has been second to none. Amy really took the time to understand our needs and made the whole process of using Alto even better.

Thanks to Alto (and Amy!), we’re working more efficiently, managing our clients better, and focusing more time on what we do best — selling and letting homes!

Highly recommend Alto to any agency looking for a reliable, forward-thinking software partner — and if you get the chance to work with Amy Hammond, even better! 🌟

Quick response, sorted the problem and Amy Hammond was really helpful.

Used the new method to raise a support ticket with a query relating to Property File. Easy process and a quick response time with a detailed explanation, impressed! Big shout out to our account manager Amy as well who is always on hand to help if needed.

Ben was proactive in not only helping me with my problem, but in organising a deeper look into where we can improve our use of Alto, to maximise our performance. I'm very much looking forward to putting all of the points from health check meeting into practice. I feel assured that Ben is there to support me moving forward too.

Nasreen was very helpful. We missed our first appointment and Nasreen called back straightaway to reschedule another one and despite having some technical difficulty from ourside the Alto team was very patient and answered all of our questions.

We’ve had a fantastic experience working with Victoria as our account manager. She is always incredibly efficient when it comes to handling any issues or queries we have, ensuring that everything is dealt with quickly and smoothly. Victoria is also very proactive in staying in touch, regularly checking in to let us know she’s available whenever we need support. Her knowledge of the system is excellent, and she always takes the time to explain things clearly and thoroughly, helping us get the most out of the platform. It’s a pleasure working with her and knowing we have such reliable support in place.

I've been really happy with the support and service I've received from James Francis as our Account Manager. Their attention to detail, responsiveness, and genuine willingness to help has made a big difference. James Francis has taken the time to understand our needs and has always been proactive in finding solutions or providing updates. I really appreciate the working relationship we’ve built so far – it's been a pleasure.

We have used Alto for over 5 years now and are extremely satisfied with the way this platform supports our business needs. Amy Hammond was great during the initial upgrade process and has gone onto provide excellent back up as and when needed.

Always happy to assist whether on the telephone or online. Great support throughout!

James Francis, our account manager, has been extremely helpful getting us all set up and running with Alto. Thanks James.

I have recently started at a new business that use Alto, Amy has been really helpful in me learning how to navigate the system as I previously used Jupix.

I am loving using Alto!

We couldn't be happier with the Alto Team! After switching CRM providers, the team has been exceptional from start to finish. Since onboarding, we've had the pleasure of working with James Francis as our account manager, and he has been outstanding. James is always quick to respond, offering efficient solutions to any queries or issues we encounter. He's not only professional but also friendly and easy to work with, making the whole experience smooth and enjoyable. We truly appreciate the support and couldn't ask for a better partner!

We've been using this agency software for a few years now, and while it’s always been good, the real difference has been the return of our original account manager, Amy Hammond.

Since Amy came back, the level of support and communication has been on another level. She truly understands our business, listens to our concerns, and acts quickly to get things sorted. She’s knowledgeable, proactive, and genuinely cares about making the software work for us.

We’d certainly recommend.

Amy Hammond has been extremely helpful and attentive, helping us with any issues we have encountered. Most recently she ensured our Financial export from Jupix ran smoothly.

Having recently rebranded my company , the thought of transfering the data from one CRM to another filled me with dread. Dealing with Amy was a big help and grateful she was helping with the process.
great customer support, highly recommend.

Ben was quick to set up access to Alto so that we could test it for a week to see if it was suitable for our business. He has kept in touch during the trial and is quick to deal with any questions we have had.