I've been with Betdaq for a very long time, and I find them generally ok. However, I don't use them anywhere near as much as I'd like to because their website gives me continual problems. It's always... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had an important issue regarding my betdaq account. Vicky listened intently and worked with me through trying different methods to resolve. This was over a lengthy period but her professionalism nev... Mehr ansehen
Unternehmen hat geantwortet
Vicky in Customer Service... 10/10 ! Thank you so much. Absolute diamond. Helped me with my questions and she immediately got me on the Discord support group like, step-by-step walked my old-ass throu... Mehr ansehen
Unternehmen hat geantwortet
Got locked out of my account for security reasons but help desk updated my details, and helped me reset my password all in a short space of time. Very satisfied with the assistance.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Betdaq is one of the largest betting exchanges in the world, offering customers a unique position to back and lay bets at competitive odds whilst accompanying their exchange product with an innovative sportsbook and casino.
Kontaktinformationen
4th Floor, IFSC House, Custom House Quay, IFSC, Dublin 1, D01 R2P9, Dublin, Irland
- +353 15566222
- helpdesk@betdaq.com
- www.betdaq.com
4,5
Hervorragend
1600 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good and helpful
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Ben,
Thank you so much for your kind words! We’re delighted you had a great experience.
Kind regards
BETDAQ
Great service and great team behind the…
Great service and great team behind the scenes here. The best betting app and exchange in the game
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi George,
Thank you for your lovely review! We’re so happy to hear you had a great experience with us. We look forward to welcoming you again soon.
Kind regards
BETDAQ
Shocking treatment to a long standing customer!!
Never ever had a problem with betdaq in 20 + yrs it’s an ok exchange..I deposit the 1st morning of Cheltenham and lo and behold my account is suspended then closed without any warnings or reasoning of why.?Except of course to the idiot you decided I had to go for doing precisely nothing untoward ..
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Captain Flint,
Thank you for leaving your review, we're disappointed to see that you have rated your BETDAQ experience one-star. Our Customer Service Team have confirmed that the correct procedure was followed in this instance regrading your account.
If you'd like to discuss the matter further, please feel free to get in touch with our CS Team by live chat or by email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Antwort von BETDAQ
Hi Matt,
We're really pleased to hear you're enjoying the service.
Many thanks
BETDAQ
Terrible company
Terrible company, slow site, closed my account for asking a question or two regarding verification, breached GDPR regarding my data
Also the below is from Trust pilot, regrading, copy and paste email
Thank you for leaving your review, we're disappointed to see that you have rated your BETDAQ experience one-star. Our Customer Service Team have confirmed that the correct procedure was followed in this instance regrading your account.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Paul,
Thank you for leaving your review, we're disappointed to see that you have rated your BETDAQ experience one-star. Our Customer Service Team have confirmed that the correct procedure was followed in this instance regrading your account.
If you'd like to discuss the matter further, please feel free to get in touch with our CS Team by live chat or by email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Really impressed by Vicky in their…
Really impressed by Vicky in their customer sevice department who was prompt to answer a few queries I had when signing up and making initial deposit on the Betdaq platform !
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Glenn,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Great customers support
Great support from support staff Vicky, quick and helpful responses to questions.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Tom,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Great customer support and a really…
Great customer support and a really easy system
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi LiTPam,
Many thanks for the recent review, we really appreciate the positive feedback.
Kind regards
BETDAQ
Fast and helpful
Support
I had an issue updating my payment cards, and Hazel from BETDAQ customer support resolved it quickly and clearly. The service was very professional and helpful throughout.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Kaka,
It's our pleasure to have resolved your query through our Customer Relationship Manager Hazel. We hope to hear from you again.
Many thanks
BETDAQ
the customer service person was really…
the customer service person was really fantastic and turned what i thought would be a difficult process into a really easy one. Top marks Hazel.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Graham,
It's our pleasure to have resolved your query through our Customer Relationship Manager Hazel. We hope to hear from you again.
Many thanks
BETDAQ
Be very careful using this site .My…
Be very careful using this site .My account was locked out of the blue with over 5 grand in it. Had to provide lots of personal information then they permanently closed my account for no reason at all .Be very careful if you use Betdaq this could happen at any time ,even if you have open bets.The sites out dated laggy .Use at your own risk .Also they normally answer on chat straight away after they close my account no answer i still have open bets .Just like any other scumbag bookies don't let them trick you into to thinking they are a safe place for match betters
The reply is a load of rubbish too .Did nothing wrong gave loads of bank statements and they just closed my account scumbags .Trying to get me to show my history on other betting sites.They message you trying to get you to change your review.Loads of fake posative reviews .Read what Caan Berry has said about them.
Avoid
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Lyn,
Thank you for leaving your review, we're disappointed to see that you have rated your BETDAQ experience one-star. Our Customer Service Team have confirmed that the correct procedure was followed in this instance regrading your account.
If you'd like to discuss the matter further, please feel free to get in touch with our CS Team by live chat or by email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Great customer service
Great customer service, quick response!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Kenneth,
We're delighted to hear you had a positive customer experience with our CS team. We're always on hand to help should you have any queries.
Have a great weekend.
Many thanks
BETDAQ
Very helpful customer service x
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Sabina,
Thank you so much for taking the time to leave us a review. We're delighted to receive such lovely feedback and you can always get in touch via the 'Contact Us' link at the footer of the homepage.
Kind regards
BETDAQ
Been a customer since early September…
Been a customer since early September 2025. No issues. Get my stake on unless I leave it really late. No problems with being paid. Once I got used to the ways of exchanges, it was plain sailing. Happy to recommend.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Gary,
Thank you for taking the time to leave us a review, we really appreciate the kind words.
Kind regards
BETDAQ
Great staff and always willing to help
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Adam,
Thank you for taking the time to leave us a review, we really appreciate the kind words.
Kind regards
BETDAQ
I have updated to 3 stars
I have updated to 3 stars, as they have now contacted me regarding the account. Can't comment on the site as I'm currently still under self-exclusion from another group. I'll have to wait and see if the account can be reopened.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Ang,
Thank you for taking the time out to update the review to three-stars.
If you'd like to discuss anything further, please feel free to get in touch with our CS Team by live chat or by email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Great enhanced specials markets and low…
Great enhanced specials markets and low commission rate.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Fred,
Thank you so much for your kind review! We're really glad to hear you had a great experience with us. Your feedback means a lot to our team, and we truly appreciate you taking the time to share it.
Have a great weekend.
Kind regards
BETDAQ
Great Exchange
Excellent customer service and competitive odds.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Pip,
Thank you for the fantastic review! We're really glad you had a great experience. Your support means a lot to our team.
Have a great weekend.
Kind regards
BETDAQ
Antwort von BETDAQ
Hi Charlie,
Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience with us. Providing excellent service is our priority, and it's wonderful to know we delivered. We truly appreciate your support.
Have a great weekend.
Kind regards
BETDAQ
Vicky at customer support
Vicky at customer support was brilliant, quick, effective and found solutions easy. 5 stars.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Darrin,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Have a great weekend.
Kind regards
BETDAQ
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.