We went to BVG to see a Mercedes C class .Amin the sales executive was attentive and knowledgeable without being " pushy " in any way . He explained everything clearly and we were delighted at how sp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We bought a zest yellow Kia Stonic from BVG, had it delivered without any fuss, car was as described and in the condition stated. Dealt with Jay initially and then Shah. Both very courteous and prompt... Mehr ansehen
Kassh from BVG was amazing, really friendly and approachable. He was in contact throughout, and was able to explain process and other important parts! Was nervous about selling but Kassh took tha... Mehr ansehen
Unternehmen hat geantwortet
Great 5/5 service when selling my car through Carwow. As expected there were minor reductions to the agreed price once the car was seen in person, but nonetheless the whole process was smooth and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.
Kontaktinformationen
Vereinigtes Königreich
- www.bvgautomotive.co.uk
4,6
Hervorragend
187 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 73 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Toni from after sales made my day by…
Toni from after sales made my day by buying my Audi would recommend him. Great service, great communication
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Phil, we're so glad we could "make your day" by purchasing your Audi! Good communication is key for us, so thank you for highlighting that.
Tony from after sales came to inspect…
Tony from after sales came to inspect the car was happy and transaction went smoothly
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Thanks for the review, Anthony! We’re happy to hear the inspection and transaction were smooth and efficient.
Tony came to expect my car
Tony came to expect my car. Good service and paid right on the spot.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Mr. Dorey, thank you for choosing BVG. We know how important "on the spot" payment is for our customers, so we’re glad we could get that sorted for you quickly.
Tony came to inspect my car from after…
Tony came to inspect my car from after sales team and inspected my car and happy with the service
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Thanks for the feedback, Rusty! We’re glad you were happy with the inspection service provided by Tony.
Sold my car through carwow and car was…
Sold my car through carwow and car was collected by Hemn, he was lovely, very professional and I was really happy with my experience
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Emily, thank you for selling your car to us through Carwow! Hemn is a fantastic member of our team, and we’re so pleased he made the collection process professional and pleasant for you.
Tony came through to inspect my car…
Tony came through to inspect my car from the after sales team, great communication, very professional and polite.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Rob, thank you for the 5-star review. Professionalism and politeness are what we aim for, and we’re glad Tony delivered exactly that during the inspection.
Sold my car to bvg automotive
Sold my car to bvg automotive. Was a great experience kassh got good knowledge about the car explained me well aftersales team was great and quick no hassle whatsoever highly recommend bvg
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Bendix, thank you for the high recommendation! It’s great to hear that Kassh’s knowledge and our aftersales team made this a hassle-free experience for you.
BVG Automotive vehicle purchase
The sales process was easy and professional. After sales experience has been brilliant. Ali delived the vehicle on time and profesionally. Would highly recommend this company and service.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Carlo, we really appreciate your recommendation. It’s wonderful to hear that Ali delivered your vehicle on time and that you enjoyed both the sales and aftersales process. Happy driving!
Everything was fine… the process was…
Everything was fine… the process was easy and quick… thanks to Ali from after sales…
9. Februar 2026
Bewertung ohne vorherige Einladung
I recently sold my vehicle throu Carlow…
I recently sold my vehicle throu Carlow and was purchased by BVG in Manchester, I was promptly contacted by Kassh the inspector and found him to be prompt , genuine and courteous , I would highly recommend the BVG team if your looking to sell a car.
Highly recommended. Apleasure to deal with.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Josh, thank you for the recommendation! We’re glad to hear your experience with Kassh was so positive. We pride ourselves on being prompt and genuine, and it’s great to know Kassh made the process smooth for you. Enjoy the peace of mind of a successful sale
I had a brilliant experience with EVG…
I had a brilliant experience with EVG from start to finish when purchasing my vehicle. The whole process was smooth, transparent, and completely hassle-free, which is exactly what you want when making such a big purchase.
The team were professional, knowledgeable, and genuinely helpful — no pressure, no pushy sales tactics, just honest advice and excellent service. Communication was clear throughout, and everything was handled efficiently and on time.
The vehicle itself was exactly as described and immaculately presented. It’s refreshing to deal with a company that clearly takes pride in both their cars and their customer service.
I wouldn’t hesitate to recommend EVG to anyone looking to buy a vehicle and would happily use them again in the future. Top-class service all round.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Samuel, thank you for such a detailed and kind review! We’re thrilled to hear that you found the process smooth and transparent. Providing a pressure-free environment is exactly what we aim for. We'll be sure to share your feedback with the whole team. Happy driving
Tony was wonderful guy checked my happy…
Tony was wonderful guy checked my happy with serice
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Thanks for the review, Robert! We’re so glad Tony provided great service and made sure you were happy with everything. We appreciate your support
Car Sale
Tony came to inspect my car, happy with the service and price received. Would highly recommend
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Tina, thank you for recommending us! It’s great to hear that Tony provided a professional inspection and that you were happy with the price received. We appreciate your business!
Ali was very helpful and very and…
Ali was very helpful and very and delivered the car on time! Super friendly all round great experience :)
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Courteney, thank you so much! We’re delighted to hear that Ali was helpful and got your car delivered right on time. We love hearing that our team’s friendly attitude made it a great experience for you. Enjoy your new car
Tony was great to deal with
Tony was great to deal with, sensible, a fair price. No complaints 👍
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Thanks for the feedback, Ryan! We're glad Tony could offer a fair, sensible price and a hassle-free experience. We appreciate the 'thumbs up'
Ali arrived punctually
Ali arrived punctually . Kept me informed
Everything was straight forward Would recommend
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Anne, thank you for the recommendation. Punctuality and clear communication are top priorities for us, so we’re glad Ali kept you informed throughout the process. Thanks for choosing us!
Tony came to inspect my car
Tony came to inspect my car. He was on time and good communication. Would recommend the service.
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Calum, we appreciate the review. It’s great to hear that Tony was on time and kept the lines of communication open. Thank you for using our service!
Professional and friendly
Tony was very professional and friendly, and everything went smoothly. Highly recommended.
28. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Sonia, thank you for the kind words! We’re happy to hear Tony made the process smooth and friendly for you. We really appreciate the high recommendation!
Tony collected the car promptly
Tony collected the car promptly, no issues and transferred find immediately. Tony is a honest and professional guy would be great to do business with him again. Thank you
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Hi Manpreet, thank you for such a great review! We’re glad Tony was able to get the car collected promptly and the funds transferred immediately. We look forward to doing business with you again in the future
Stay well clear of this company
Stay well clear of this company. Really nice until something goes wrong and don’t want to pay for a genuine repair.
Bought a vehicle in August and had a fault come on auto gearbox that left me stranded pulling out on a roundabout. I had the fault codes read before i Had to take it back to them under warranty because I couldn’t find a garage that would do the work under there warranty package. After receiving the car back they told me it had a gearbox software update and should be ok. Jump to December and the exact same issue and exact same fault code but there now saying it’s wear and tear and get an independent company to check it. Why should I have to pay for something that was there under warranty period.
Cars been sat now for 3 week as dangerous to drive
Hi Alex
In response to below I think you have been misinformed as it hasn’t been 7 month it was 6 month dated 24/1/26 which was reported 3 week before this date so why should I pay for an independent report. The exact same fault code as previous but obviously your taking it to a garage that hasn’t got experience in this complex gearbox and still not received invoices for work that was meant to have been carried out.
25. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BVG Automotive
Dear Shaun,
We feel it’s important to clarify the facts here so both you, and anyone else reading this review, fully understands the situation.
When you first reported an intermittent gearbox issue, we brought the vehicle back to us, arranged diagnostics, and carried out extensive testing, including long motorway journeys. At that time, there was no permanent fault present, no active warning lights, and the vehicle drove correctly. A stored fault code was cleared and the vehicle was returned to you in good faith.
Several months later, after further use of the vehicle and outside the warranty period, a further issue was raised. At this stage, a basic diagnostic readout was provided. For clarity, a diagnostic readout simply displays fault codes, it is not an inspection report, does not identify root cause, and cannot confirm whether an issue is related, coincidental, or entirely different, nor whether it existed at the point of sale.
This is why we requested an independent engineer’s inspection report from a recognised inspection body such as DEKRA, IVIS, ACE (Automotive Consulting Engineers), or SCOTIA. These organisations physically inspect the vehicle and produce a professional, independent report that assesses the fault in detail and confirms whether it was present or developing at the point of sale. Their reports are routinely relied upon by finance companies, insurers, and courts.
To date, no such independent inspection report has been provided. Without this evidence, the issue must be treated as wear and tear, and we cannot accept liability for repairs that arise months later.
To suggest that we “don’t want to pay for a genuine repair” is therefore incorrect. We have acted reasonably, transparently, and in line with industry standards at every stage. We cannot accept responsibility for issues that arise months later without independent evidence, as this would be unfair and unsustainable for any dealer.
We stand by our actions and our record. The vast majority of our customers recognise the level of care and professionalism we provide, which is reflected in our 2000+ 5 Star reviews.
Kind regards,
Alex (Customer Service Manager)
BVG Automotive
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