Had an appointment booked with Dyno rod today (8.00 to 1.00) great start to the day, received phone call from Carl the engineer just after 8.00, arrived bang on his time given 👍 totally friendly and... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Reported a tricky upstairs water-leak via my SAGA emergency insurance cover. The insurance company were a bit slow in contacting Dyno-Rod but once they were informed it all went well. Plumber attended... Mehr ansehen
Dyno Rod replaced boiler. This was a huge job and Warren James along with Shaun A and Jack W spent the whole day and stayed late into the evening to ensure the job was finished and we weren't left... Mehr ansehen
Unternehmen hat geantwortet
Will was incredible,from the moment of meeting. He was personable,polite,cheery,went above & beyond to assist us,even repairing a toilet roll holder which was loose.Today has been a complete pleasure... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Kontaktinformationen
Vereinigtes Königreich
- www.dyno.com
4,8
Hervorragend
51 172 Bewertungen
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Great service
We had two radiators replaced and the Dyno-Rod service was excellent throughout. We put the request in on 14th Oct, the engineer came the 15th Oct to check the old radiators and on 23rd Oct the two new radiators were installed and the entire central heating system was tested. The engineers were experienced professionals, efficient, polite, tidy, courteous and re-assuring, kept us informed throughout by answering all our questions. Great service.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Hello Chris, we are absolutely delighted to hear about your positive experience with our central heating service, notably when Mark attended your Twickenham home. It is wonderful to know that the team was prompt, professional, and kept you fully informed while replacing your radiators and testing the system. Thank you so much for sharing your lovely feedback and highlighting the efficiency and care shown by our team.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great service
Quick response time, especially as it was a Sunday. Left the area pristine, and very helpful.
25. Oktober 2026
Bewertung ohne vorherige Einladung
The gentleman came on time and fixed…
The gentleman came on time and fixed the leak. He was very helpful
25. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Hello Linda, we are so pleased to hear that our engineer, Jason, arrived, at your Christchurch home, promptly and was able to resolve the leak for you. It is wonderful to know that you found his assistance so helpful, and we truly appreciate you taking the time to share your positive experience with us.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Quickly fixing the problem and very…
Quickly fixing the problem and very personable
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Hello James, we are so pleased to hear that we could resolve your plumbing issue, in your Ashford home, swiftly and provide a friendly, welcoming service. Thank you for sharing your wonderful feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent and fast professionals!
It was extremely easy to organise for the plumber to come in and all communication about the services and charges was upfront and clear.
The plumber was excellent, efficient and fast. He fitted our mixer tap and shower holder within the alloted time and with no fuss!
Very happy with everything!
20. Oktober 2026
Bewertung ohne vorherige Einladung
Dyno sent out Ian who quickly fixed my emergency!
Dyno sent out Ian on an emergency call to my home to deal with a leak from my central heating on a Saturday evening. A short time after arriving Ian had cut off and capped the failed pipe, isolated the radiator where the pipe was damaged and got my central heating up and running again. Thanks Ian for great job, very much appreciated.
24. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Cameron Mann,
We are delighted to hear that your weekend heating emergency was resolved so quickly and efficiently. It is wonderful to know that the technician, Ian was able to isolate the leak and get your system back up and running in no time. Thank you for sharing your positive experience and for your kind words of appreciation.
Emma
Dyno-Rod
No show for booking
We booked in for a drain clearance for the next day. Received multiple confirmations that the appointment would happen on that day and then received absolutely no word from dyno rod all day. No call to say they were not coming, calling them was no help as it went straight to voicemail every time. Awful service, dont bother with them.
24. Oktober 2026
Bewertung ohne vorherige Einladung
Arrived on estimated time and phone…
Arrived on estimated time and phone call to say time of arrival.
Friendly and professional solving the problem quickly.
24. Oktober 2026
Bewertung ohne vorherige Einladung
A very pleasant young gentleman was on…
A very pleasant young gentleman was on time and dealt with my stubborn drain blockage very professionally, Highly recommended and would definitely use again.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
David Rham,
We are delighted to hear about your positive experience with our service. It is wonderful to know that our polite engineer, Jacob Davenport arrived on time and resolved your stubborn blockage so professionally. We truly appreciate your kind feedback and your high recommendation, and we would be more than happy to assist you again in the future.
Dyno-Rod
Sandesh cane to fix a leaking pipe in…
Sandesh cane to fix a leaking pipe in the ceiling. We’d been told that we would need to have the floor boards taken up upstairs but Sandesh managed to locate where the leak was coning from almost immediately. He fixed it within 10 mins all without touching the floorboards! Super efficient. Thanks so much
24. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Hello Consumer, we are absolutely thrilled to hear that the leaking ceiling pipe was located and repaired so quickly. It is wonderful that the issue could be resolved so efficiently without having to disturb your upstairs floorboards. Thank you so much for sharing your positive experience with us.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Brilliant service from Gilbert…
Brilliant service from Gilbert Joel,done a fantastic job and cleared away all mess,fantastic,would definitely recommend him
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Hi Rita, we are glad you enjoyed your experience with our tidy and efficient work. We appreciate your recommendation and thank you for sharing this positive feedback.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent service turned up very…
Excellent service turned up very quickly sorted problem out ⭐️⭐️⭐️⭐️⭐️ service
24. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Good morning,
We are so pleased to hear that our team arrived promptly and resolved your issue so quickly. Thank you for taking the time to share your positive feedback and for the wonderful five-star rating!
Dyno-Rod South Wales
Very friendly
Very friendly. Kept me informed. Carl S solved the problem quickly.
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Christopher Richardson,
We are delighted to hear that you were kept well informed throughout the process and that your issue was resolved so promptly by Carl Simpson. Thank you for sharing your positive experience with us.
Emma
Dyno-Rod
Can highly recommend Dyno Rod East…
Can highly recommend Dyno Rod East Midlands. Rob was really helpful and went above and beyond. Very friendly and polite and efficiently resolved our problem with minimal disruption.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Jill,
We are delighted to hear about your positive experience with our service. It is wonderful to know that our engineer was so helpful, polite, and went the extra mile to resolve your issue quickly and with minimal disruption. Thank you so much for taking the time to share your kind feedback and for your high recommendation.
Dyno-Rod
Great service
Prompt booking, came as scheduled, called ahead with ETA, very friendly engineer who sorted issue quickly, very helpfully even disinfected and cleared up overflow, charged as quoted. Thank you.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Dyno Rod are excellent.
Dyno Rod were excellent. Came out same day to free the blockage in my shower. Nothing was too much trouble for the guy. It seems the drain at the back of my property was badly blocked and he managed to clear it for me.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Teresa Valentine,
We are delighted to hear about your positive experience and that our engineer, Sean Cox could respond so quickly to resolve the blockage. It is wonderful to know that he went above and beyond to locate the root of the problem at the back of your property and clear it successfully. Thank you so much for taking the time to share your kind feedback with us.
Dyno-Rod
Excellent experience with this company
Excellent experience with this company. They came when arranged, on time, were polite, friendly and very respectful of the property.
Would recommend them without hesitation.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Jane Macdougall,
We are delighted to hear about your excellent experience with our team. It is wonderful to know that they arrived promptly as scheduled, and carried out the work with a polite, friendly, and highly respectful attitude toward your home. Thank you so much for your kind recommendation and for taking the time to share your positive feedback.
Dyno-Rod
Stay away from British Gas / Dyno Rod homecare!
I just waited in all day for a plumber, who never showed up and never called. I tried calling British Gas, and they put me on hold for 25 minutes then transferred me to DynoRod. Another 26 minutes on hold before someone came on and said, oh sorry, we have cancelled your service and won't come back for three days! And once again, they won't give me a time, just expect me to take another day off work and stay home all day in case they should drop by. So I have been sitting at home all day for nothing. I don't get paid when I don't work, and they expect me to take another day off on Monday? My service contract is almost finished and it has been the worst experience ever… Previous repairs have been done badly or left unfinished with a promise to come back 'when the parts arrive' but they never do. One repair they just refused to do, claiming it was a faulty tap. I paid an actual plumber to come out and look at the tap, and he said it was fine. But Dyno Rod won't repair the fault.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Hi,
We appreciate you taking the time to share your feedback, and we are incredibly sorry for the significant frustration and financial impact caused by our missed appointment and the prolonged hold times you experienced on the phone. We also acknowledge your disappointment regarding the quality of past repairs.
This does not reflect the standard of service we aim to provide. We are actively investigating these communication failures and service delays with our scheduling and repair teams to ensure we improve our reliability and better support our customers.
Our office will contact you regarding this incident.
Dyno-Rod
Had scott from dyno plumbing to fix…
Had scott from dyno plumbing to fix toilet as part of my brit gas service plan. Scott was prompt, phoned before arrival and clean tidy worker and very curteous and replaced all inner workings of toilet
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Baty Trevor,
We are so pleased to hear about your positive experience with our plumbing service. It is wonderful to know that the engineer Scott, arrived promptly, communicated well before his arrival, and completed the toilet repair in a clean, tidy, and courteous manner. Thank you for sharing your kind feedback.
Emma
Dyno-Rod
A plumber who did a good job
Thibault was very helpful and professional. He ensured not only that my dripping tap no longer dripped but tightened it to stop it being loose.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Dyno-Rod
Hello Lynda, we are so pleased to hear about your positive experience with our service. It is wonderful to know Thibault was helpful and professional, successfully resolving the dripping tap issue, at your Basingstoke home, and making sure the fixture was properly secured. Thank you for sharing your feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
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