Easy Spirits Bewertungen 

Poor quality. Got the wedges in September. 1.5 months later, the sole and the side are no longer intact. Wear them only once a week. I left a 1-star review on their website and my review is not even posted. Their reviews on their websites are fake!

Today I received my order which consisted of someone else’s order inside. Box was addressed to me, but inside the invoice and shoes belong to someone in California. Called customer service and complained and I have to wait 8-10 days for a refund because of their error. I will never order from Easy Spirit again!

The website is all about misdirection. There is not clear information about processing time or ability to cancel order. The website would not allow me to cancel an order even when the order had not yet been processed.

DO NOT DO BUSINESS WITH EASY SPIRIT if you want clear communication and a positive expience.

Now I have wasted money for expedited delivery time and will be on vacation when the package arrives.

Easy spirit website sounds so nice. Order shoes and don't worry if they don't fit, just send them back. So I ordered 2 pair. Both were way too big. I just received the shoes today. Since they were too big, I decided to return them, or exchange them for a smaller size. They don't have smaller sizes, so I decided to return. These are the things they don't tell you when you order. YOU WILL BE CHARGED $6.95 to return shoes that "are eligible". YOU WILL NOT BE ABLE TO RETURN ANY SHOES THAT ARE ON SALE. So I learned my lesson. Stay away from this company! I cannot return shoes that I can't even wear. I had no knowledge of this before I ordered them.

I bought a pair of Aisha Espadrille Wedge Sandals 8.5 / M / Almond Brown in EasySpirit.com
Three weeks after receiving the sandals, I wore them for the first time and the sole became detached from the top. The same day, I contacted customer service and they asked for pictures which I sent immediately. One week later, they hadn't responded. After two calls, they asked for more pictures. Now they say that it has been over a month since the sandals were delivered. They say that the return policy is 30 days and they are offering a gift card. Easy Spirit is not taking any responsibility for their defective product. This is not a return, this is a damaged product situation. Pls take ownership and stand by your product quality
REALLY POOR PRODUCT QUALITY AND EVEN WORSE BUSINESS PRACTICES. A TOTAL SCAM. GIVE ME MY MONEY BACK

I placed my 1st order for 3 pair of shoes. Two were ridiculously comfortable but one was too big and sent back. Got prompt refund. So I ordered another pair of shoes right away expecting to receive it just as rapidly as my first shipment. Nope. They sent an email 8/14 with tracking # stating it had shipped. It’s 8/19 and tracking # still is not activated and shoes are just sitting somewhere labeled to ship out. I’ve called their customer service 3 times this morning, the auto system picks up but disconnects within 15 seconds
The shoes are very comfortable but good luck on a second order or getting questions answered. Oh they also do not have a customer service link to email them or chat live. Disappointing.

As long time customer, I have always loved easy spirit shoes. For the first time I received a pair of shoes that did not fit and did not look like picture on website. When I looked at their ” easy return “ policy I found I would not be reimbursed for shipping which was 10 dollars and I would have to pay an additional 6.95 for return. I will donate the shoes and never order easy spirit online again.

Received my order and 1 pair of shoes was the wrong size. I've always been very happy with Easy Spirit, never had any problems with returns until now. I would've simply exchanged them for the right size, that option was not available. I was going to be charged for the return, which was fine but I had to drive 80 miles round trip to find a location that would do it. Basically making the return more trouble than it was worth, I'll just donate them. Will think long and hard before ordering again. VERY disappointed. Easy Spirit is no longer a great way to buy my shoes especially since they're all I wear.

Don't buy direct from Easy Spirit. I have worn these clogs for years; ordered this pair from them and same size as always was way too big; they not only gave me runaround on where to return (instead of having FedEX pick them up--I had to go 2 places), now I find out I'm getting half of the money back. If I'd purchased from store, I could have taken back & got all the money back.

I have purchased Easy Spirit shoes for my wife going on 23 years. However, I will NEVER purchase another product from them. The end of May I attempted to buy two pairs of shoes for my wife for her birthday. The web site had a buy one, get another half off. I purchased two pairs, but never received a confirmation or receipt. I called the company on the 29th of May to check if the order went through. I talked to the two rudest people who gave me my order number but told me the order was messed up. Only one pair of shoes was on the order. I asked which pair, as it was important I got her the first pair I put into the cart. The woman said she could not edit or cancel the order. I would need to pay full price now. I asked to speak to a supervisor. Was not allowed to. On Tuesday I called again and talked to a man who said he would cancel the order as it had not shipped. He promised he would send a note to a supervisor as to the rude way the two others treated me. Someone would contact me as all the woman would tell me is there were NO options and o check my Spam folder for my receipt. I told her and the man I checked it before calling. So today May 31, I get an email stating your one item has shipped. To this date, I have never received a receipt even after he told me he sent it. I have, however, received 6 ads from them just fine. They have lost me as a customer.

They say "free returns" but that's a lie. You will pay for returns unless you want a store credit.

I ordered a brown sandal from this company, and they sent me a completely different shoe. i reached out to them, and returned the item. it’s been over two months, they refused to refund me. There should be a way we can report these retail company’s for bad business conducts. The website is a scam

Wow how disappointing. Their Website stinks, wrong info on my account, can’t reach anyone by chat, phone ! Sizes aren’t available, then they are mysteriously in the same day.
If you can’t make a purchase, get info, make purchases correct mistakes make exchanges conveniently, have communication? Why bother being in business, too many other places to choose from
Shoes are not true to size either very frustrating.
Then charge to return ship + charge for restocking also BS!
Learned a expensive lesson
Stay away from EasySpirits. Com

Horrible customer service. Wrong size ordered and no way to fix it. NO REAL PEOPLE TO TALK TO! Sat on hold on the phone for almost an hour. No response to email. Stuck with shoes I can’t wear

You get no stars because my experience was horrid. Your company has the worst customer service ever.... No wonder you have horrible reviews. Ordered a 9 1/2 wide for my daughter. They fit me and I wear an 8. Unfortunately I ordered more shoes than came today and want that order canceled but cannot get through to your invisible customer service. PLEASE CANCEL ANY OPEN ORDERS FROM MY EMAIL.

I should have known better; placed an order with this company online without reading reviews here. Order placed on 12/30/2022. My credit card was charged on that date; however, today is 1/4/2023 and in tracking the package, status reads 12/30/2022 "label created." I've tried calling customer service several times, on hold forever, can't get through to a real person. I'm afraid the order will never arrive and they have my money. NEVER AGAIN!!!
UPDATE: Order delivered on 1/6/2023 and correct items were shipped. Based on reviews here and the fact that I could not get through to customer service, I will NOT order from this company again and will unsubscribe to their emails which are numerous.

I ordered boots in black and received dark brown. They will not send me postage to return (their mistake).
I absolutely will never purchase from the every again or their products on other websites

I have worn Easy Spirit shoes for a long time. I ordered a pair direct from Easy Spirit and they were narrow instead of wide. They were marked wide but were not. I paid $36 but my refund was only 19.03

I'm getting really tired of companies that scrub reviews below four or five stars. I wrote an honest three-star review of one of Easy Spirit's clogs, and they did not publish it (I wrote a second, marked it two stars, just in case, and they didn't publish that one, either). I also wrote to the company itself, Easy Spirit (no s at the end), using their own form, about the issue of only publishing high-rating reviews. They never answered.

About a week later they did send me a questionnaire asking me how well their Customer Service department helped me. They didn't seem to know I'd never been contacted, or they were just trolling for high reviews, hoping I'd forgotten. Either way, their customer service is atrocious!

As for the shoes, the Wides are narrower than my existing Medium-width shoes of the same style. And the inside of the shoe, the footbed, is far narrower than my foot. I cannot imagine any woman getting ankle stability from these shoes!